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trolls - what can we do about them??

2 replies

StripyMouse · 20/06/2003 09:30

More and more often innocent threads about interesting topics, often close to people?s heart and feelings, are hijacked by trolls on websites - and I am really worried that Mumsnet is following this worrying trend. Custy?s recent thread about her feelings towards her wonderful children is a case in point.
I am just wondering what, if anything, can be done about it? I realise it is pretty impossible to stop those one off posters who are just there to cause trouble - they just need ignoring. However, the ones who really really annoy me (and plenty of others I am sure) are the few regulars who have some kind of ongoing problem with individuals and deliberately change their name to have a go and upset others out of spite.

I am not asking here to name names as we all know who we suspect over the last few weeks - is it just me or do others feel this is a problem that is getting worse unchecked?

Tech - do you ever intervene and work out when a regular has changed their name on a contraversial thread to "hide" ? Do/should people get warnings and be asked not to post or risk being "publicly revealed"? I don?t know what the answer is, just wanted to share my frustration and annoyance at this nastiness. This is a site about shared experiences and mutual laughs and support - we don?t need anymore worry and concern as our chidlren can provide all of that for us by themselves!

tech · 22/06/2003 22:50

We could quite easily add the number of previous posts after a person's nickname if people feel that would help.

Changing nicknames: people don't generally change nicknames to cause trouble so we don't stop that. What people can do is trot off to hotmail, set up an email address then register again with that one to get a second nickname. We can see sometimes that this has happened.

The best thing to do is ignore them really.... if you see a dodgy comment by a new name, try to ignore it. We can ban people by nickname or IP address but we try to do that sparingly. These things go in waves and usually blow over as people get bored when they don't get the response they want.

tech · 23/06/2003 09:27

Well we'll keep an eye on things and see how it goes.

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