Safeguarding Rumours

[Parsonsgreenmum]

Hi, I’m about to put my 11 month old into a new nursery in Parsons Green in London, but I’ve hear some really worrying rumours about a baby falling off a changing table, other rumours we’ve heard from parents in the area have been really worrying as well, really high staff turnover, use of agency staff, I also heard that there was another incident with a baby recently.

We joined the club opposite called Jesse’s house and the nursery is owned by the same people it looked like a dream, BUT we’re also worried if the cleanliness and maintenance is the same in the nursery then this is a real problem as well, because the club is brand new and in really bad state of repair.

We can’t get a place in our preferred nursery but are on the waiting list. I’m booked to go back to work as soon as he starts nursery and can’t really delay any longer,

Please can anyone help or advise.

Could you visit to see what is happening?
If you feel comfortable doing so, say why you're there.
Also you can probably look on line at their inspection reports (sorry, I'm out of date with the latest versions) & any perhaps ask to see any paperwork they keep on cleaning routines etc.

It’s more the safety concerns, after all baby apparently fell from a changing table, OFSTED report is not good, inadequate in all areas. They have apparently had another inspection, but there have been incidents since then and there is nothing on the OFSTED site. I don’t really want to go asking directly, the rumours are really serious if true.

Don't send your child anywhere your not comfortable with

Are there childminders or anything else available

Crazy to send your child to an inadequate nursery.

Then go to ask whether that is true, what they have done wrt safer changing tables, what happened to the staff member ( discipline, retraining etc)
This could in theory be a staff member problem that is resolved. It could be true as you have heard. It could be that someone has been vindictive. You don't know until you have the facts.
(But as PP said, obviously don't leave your child anywhere that you're not 100% confident in.)

The Ofsted report clearly states a changing table fell off a wall!
Plus mentions loads of times that they can't keep staff, they rely on agency staff, it negatively impacts the babies in particular.
None of this is rumour, it's all published in the report. You should read it.

In which case, you have no option but to find somewhere else as this clearly isn't safe

(I get the feeling that you were after that answer anyway)
Best wishes for your return to work.

Hi, this wouldn't happen to be Parson House Nursery in Fulham, London would it?

We just removed our child from Parsons House Nursery due to the reasons you've mentioned above, it is not a safe nursery and NO they are NOT Rumours.

The Facts: 3 incidents in the last 7-8 months.
1- a baby changing station falling off the wall, this is unsurprising considering the state of disrepair the Nursery is in despite only just opening, same as the Jesses House club across the road which is also dangerous and in bad shape.

2 - baby managed to get hold of a pair of adult scissors (about 30cms) none of the staff were aware, it was apparently an accident - this is pure negligence

3 - baby handed to the wrong person at pick up, the staff member was not aware at all, didn't bother to check or use the protocols for alternative pick, thank fully my partner was there, but had to insist several times it was his child.

Staff ratios are not being adhered to and they use predominantly agency staff so there is no bond between baby and carer and the only permanent staff present is the only one able to do nappies and hand over (apparently).

This nursery if it is the same is Dangerous.

OP can the child be looked after at your home? If so, get onto Childcare.co.uk and find a childminder or nanny in the short term until you can get your DC into a better nursery.

The other thing is if your childcare gets shut down by Ofsted you have to pick up the child immediately and you'll be in a much worse position because then you'll have zero notice to find alternative childcare at the same time as other parents in your area giving you a slimmer chance of getting anything. This place sounds in danger of being shut down.

OMG yes it is Parsons House Nursery! My god this is truly awful and worse than the actual rumours, I can’t believe they’d actually hand a child to the wrong person, don’t they have procedures in place to prevent this from happening?

How are they still open?

Do not use that nursery. It will definitely be shut down. If a setting has no improvements after 2 inadequate grades the registration will be cancelled. Reinspection after inadequate is within 6 months.

We have withdrawn our application, a very unpleasant conversation that followed was interesting in a passive agressive way.

Sounds like they’re expecting a good or outstanding rating from OFSTED from the conversation, which I find difficult to understand as based on the safety failings and other information they should closed down.

Hi parsonsgreenmum, the day they had the reinspection was surreal; when the inspectors left it was like an American football game, hi fives etc. the following day it was a new doorman who didn't have a clue, all the permanent staff vanished and all the underlying problems blew up again.

The facts are clear, Parsons House Nursery in Fulham is not safe. With such serious safeguarding incidents I cant believe they have not been closed or put into special measures.

best of luck finding a new nursery or childcare.

Hi Parsonsgreenmum. I have spoken to some of the other parents about Parsons House Nursery again and I am hearing further reports of other serious incidents at the nursery. In addition the management has been told to cut costs to improve profits in all areas of the Jesses House club and the nursery.

Hope you have found another nursery which is safe and nurturing for your little one.

Parsons House Nursery - Just Don't. The nursery is dangerous having had a number of serious incidents. They rely on bank staff and our child was miserable, under nourished. We took them out and reported it to OFSTED.

We were raising issues about the food and staff for more than 6 months and nothing changed until we spoke to another parent who removed their child after the child was given to a stranger at hand over, they said there was another incident with a pair of scissors in the baby room as well. That's when we removed our child.

https://hflscp.co.uk/child-safeguarding-contacts/#:~:text=The%20MASH%20Service%20can%20be,CAHMS%20Helpline:%200800%20328%204444

If this nursery in is Fulham which I think it might be then you need to contact the LADO - Local Authority Designated Officer for this area. If your complaint meets their threshold they convene a meeting with the head of the nursery and other professionals.

I uses to work on a LADO team in the Midlands

Oh my! Are there any local childminders or nannys you could use?

Hi thank you for the LADO link. What is the threshold for LADO involvement?

From what I'm hearing the situation at Parsons House Nursery is even worse than we were aware. There are now all sorts of additional problems and safeguarding issues coming to light, I am still in contact with a couple of other parents and some of the stories are truly horrific, apparently this is not the 1st child that has been given to the wrong person and the door security is a complete joke.

The parents involved need to make a written compliant to the nursery addressing specific concerns and if not addressed, contact OFSTED. This is not for you to do based on rumours.

It seems parents are finally catching on to how dangerous this nursery is.

https://g.co/kgs/YJgE96A

I have already passed the information to the parents I spoke to. thank you

Are there any other local nurseries or childminders that you can use? Perhaps ask in local groups etc. edit to add I know nothing about this nursery, just trying to think of ways to help you find somewhere!

I can confirm that sadly all the rumours are true. And only scratch the surface. DO NOT send your child there. It would be the worst decision of your life. How the nursery is still open I don’t know!

This is all true. And only scratches the surface.

1- a baby changing station falling off the wall, this is unsurprising considering the state of disrepair the Nursery is in despite only just opening, same as the Jesses House club across the road which is also dangerous and in bad shape.
2 - baby managed to get hold of a pair of adult scissors (about 30cms) none of the staff were aware, it was apparently an accident - this is pure negligence
3 - baby handed to the wrong person at pick up, the staff member was not aware at all, didn't bother to check or use the protocols for alternative pick, thank fully my partner was there, but had to insist several times it was his child.
4 - children handed back with bumps and scratches. Staff no idea what happened and even worst didn’t notice.
5 - nappy rash is common. Babies sat around in soiled nappies.

Staff ratios are not being adhered to and they use predominantly agency staff so there is no bond between baby and carer and the only permanent staff present is the only one able to do nappies and hand over (apparently).

I don't know anyone that had their children in Parsons House Nursery. I can highly recommend Parsons Green Nursery.