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Nursery issues: am I being dramatic?

30 replies

LydJ · 04/02/2025 18:32

My daughter turned two in December, so she moved into a new room at nursery in January. She’s always been happy to go and enjoyed her settling-in sessions, but since starting in the new room, she’s been upset at drop-offs.

I’m not sure if I’m overreacting, so I’d love some opinions—please be kind!

Lately, she’s become very attached to her teddies and dolls and has insisted on taking them to nursery. I know she shouldn’t, and I always apologise when she does. The first time, they were fine with it and said she played with it all day and used it for comfort when upset. Today, she took two Minnie Mouse toys she sleeps with. At pick-up, I asked my partner to make sure he got both, but the room lead was clearly annoyed. She only had one and told him to wait until another day for the other. When he (politely) said no, she got frustrated, said she had other parents to deal with, and reminded him that toys shouldn’t be brought in—which we already know. She also claimed my daughter threw them aside the moment she arrived, which could be true, but at home, she’s very attached to them.

I have ADHD and have told nursery that my daughter likely has it too—she shows traits but is too young to diagnose. I mention this because I struggle with anxiety, and my daughter is quite anxious too. To me, the fact that she’s still willing to go in (even if she needs a teddy) is a big win, as without it, she screams until she’s red in the face.

A couple of weeks ago, she refused to nap, and a staff member suggested she might be ready to drop naps. At the next drop-off, I explained she still needs them and we were struggling at home. I asked if someone could sit with her for five minutes, as that’s usually enough to settle her. The same room lead got defensive, saying, “We do that, she just gets up.” I explained that’s normal for her, but after a couple of reminders to lie down, she does sleep—this is the case at home and with her childminder. Since then, she has napped there for one to two hours, so it clearly wasn’t that she was ready to drop naps.

Another issue is the lack of communication. In her old room, they updated the app daily with photos and key info. Now, we’re lucky if they even record whether she’s napped. Handover at pick-up is just handing her over at the door, and I’ve never even met her key worker. We never know if she’s ate, I always cook tea anyway just incase but surely it’s not hard to say she ate dinner or not?

They also send frequent passive-aggressive messages to parents on the app about lost clothing, reminding us to label everything. Yet today, my daughter came home in socks that aren’t hers—despite having two spare pairs in her bag that were still clean and dry.

I know these things might seem small, but since moving rooms, she’s been upset going in, and I feel much less informed about her day. I also worry about raising concerns in case it impacts how they treat her. At one pick-up (from the baby room, different staff), I overheard a worker complaining about a parent who didn’t like that they were telling his child to stop crying instead of comforting them.

Am I being dramatic? I know all parents worry, but I’m not sure if these are red flags or just normal nursery issues. I don’t want to move her again, as she’s already switched settings once when we moved. This nursery is a ‘forest school,’ though in reality, they don’t go out in all weathers, so it feels more like a selling point than a true forest school.

OP posts:
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Bobbyelvis4ever · 04/02/2025 18:57

I think you're being a bit hard on them. Firstly, ratios are 1:3 in the baby room, they're less mobile, and likely to be asleep more. Of course they can tell you the minutiae of their day.

Ratios are (I believe)1:5 from 2. The kids are mobile, significantly fewer of them are napping, and certainly not for such a long time. If your child only moved up in January, they can only suggest they're trying to drop naps because that's what their behaviour suggests. You asked them to change, and they did. But it's not hard to see that they can't be sitting for ages with one child to settle them to sleep. Yours will get used to going off for a nap if required, even if they'd never do such a thing at home. It is a bit weird getting used to kids doing things differently at home to nursery, but they do. Different boundaries, different expectations.

As for taking the toy, it's super common to not be allowed their own in. Imagine the horror of already trying to get toddlers to share and take turns with nursery toys, never mind someone bringing one from home. If I'd heard your husband moaning about a toy after you'd been asked not to bring it, and had been told they'd need to look for it tomorrow, I'd have thought he was pretty rude / self-centred. There are lots of kids & families to look after - one that can't follow the rules wouldn't be high up my list either.

Re: food, our nursery pops a sign with the day's menu at the door. Really easy to see what they've had.

petersgirl · 04/02/2025 19:01

LydJ · 04/02/2025 18:32

My daughter turned two in December, so she moved into a new room at nursery in January. She’s always been happy to go and enjoyed her settling-in sessions, but since starting in the new room, she’s been upset at drop-offs.

I’m not sure if I’m overreacting, so I’d love some opinions—please be kind!

Lately, she’s become very attached to her teddies and dolls and has insisted on taking them to nursery. I know she shouldn’t, and I always apologise when she does. The first time, they were fine with it and said she played with it all day and used it for comfort when upset. Today, she took two Minnie Mouse toys she sleeps with. At pick-up, I asked my partner to make sure he got both, but the room lead was clearly annoyed. She only had one and told him to wait until another day for the other. When he (politely) said no, she got frustrated, said she had other parents to deal with, and reminded him that toys shouldn’t be brought in—which we already know. She also claimed my daughter threw them aside the moment she arrived, which could be true, but at home, she’s very attached to them.

I have ADHD and have told nursery that my daughter likely has it too—she shows traits but is too young to diagnose. I mention this because I struggle with anxiety, and my daughter is quite anxious too. To me, the fact that she’s still willing to go in (even if she needs a teddy) is a big win, as without it, she screams until she’s red in the face.

A couple of weeks ago, she refused to nap, and a staff member suggested she might be ready to drop naps. At the next drop-off, I explained she still needs them and we were struggling at home. I asked if someone could sit with her for five minutes, as that’s usually enough to settle her. The same room lead got defensive, saying, “We do that, she just gets up.” I explained that’s normal for her, but after a couple of reminders to lie down, she does sleep—this is the case at home and with her childminder. Since then, she has napped there for one to two hours, so it clearly wasn’t that she was ready to drop naps.

Another issue is the lack of communication. In her old room, they updated the app daily with photos and key info. Now, we’re lucky if they even record whether she’s napped. Handover at pick-up is just handing her over at the door, and I’ve never even met her key worker. We never know if she’s ate, I always cook tea anyway just incase but surely it’s not hard to say she ate dinner or not?

They also send frequent passive-aggressive messages to parents on the app about lost clothing, reminding us to label everything. Yet today, my daughter came home in socks that aren’t hers—despite having two spare pairs in her bag that were still clean and dry.

I know these things might seem small, but since moving rooms, she’s been upset going in, and I feel much less informed about her day. I also worry about raising concerns in case it impacts how they treat her. At one pick-up (from the baby room, different staff), I overheard a worker complaining about a parent who didn’t like that they were telling his child to stop crying instead of comforting them.

Am I being dramatic? I know all parents worry, but I’m not sure if these are red flags or just normal nursery issues. I don’t want to move her again, as she’s already switched settings once when we moved. This nursery is a ‘forest school,’ though in reality, they don’t go out in all weathers, so it feels more like a selling point than a true forest school.

I do understand the children bringing things in from home and getting lost etc but surely a Minnie Mouse toy is a comfort that could be used at nap time! Having worked in a nursery i I would say go with your gut on this one,if your getting a bad vibe you aren't wrong x

Rainingalldayonmyhead · 04/02/2025 19:05

Ummm yeah you are.

You broke the rules and then you don’t like that they didn’t bend over backwards for you.

You expect 1-1 on nap time and when they say they have say with her you don’t like their response.

etc etc.

This is a nursery not a baby service. There are other children and they sound like they are doing their best and you feel like it should be all about your daughter. You sound difficult.

Fridgetapas · 04/02/2025 19:17
  • You shouldn’t be letting her bring toys in, it’s super annoying for staff and you need to just tell your daughter she can’t. Your husband was rude saying he wouldn’t leave without it. It was the end of the day and they are busy doing handovers to other parents, they won’t have time to go hunting around for your daughters toys she shouldn’t have had there in the first place.
  • The nap thing seems a non issue - they listened to your advice and they changed what they did.
  • The communication could be better and you’re not being dramatic there - you should be getting updates on what she ate, how long she napped etc.
  • The messages about remembering to label stuff etc is very standard for schools and nurseries and I’m not sure why you think it’s passive aggressive. A bit odd to take it that way. And yes it’s also common for things to get mixed up or lost I’m afraid. I lost 5 hats this summer!! And yesterday he came home with someone else’s gloves. I know they are busy and trying their best… I let it go! It’s all labelled so usually turns up in his bag eventually.
LydJ · 04/02/2025 19:18

Rainingalldayonmyhead · 04/02/2025 19:05

Ummm yeah you are.

You broke the rules and then you don’t like that they didn’t bend over backwards for you.

You expect 1-1 on nap time and when they say they have say with her you don’t like their response.

etc etc.

This is a nursery not a baby service. There are other children and they sound like they are doing their best and you feel like it should be all about your daughter. You sound difficult.

I don’t think bringing in a stuff toy is against the rules. It’s not in any of their policies, I just understand it’s difficult for them to keep track of. I’d have thought that a nursery is a childcare setting and therefore and element of CARE. The soft toy simply helps my daughter settle.

i also didn’t ask for 1 to 1 care for my daughter, just someone to ask her to lie down. My daughter has never needed rocking etc, my friends child rocked to sleep at their nursery setting and takes usually 30 minutes.

OP posts:
LydJ · 04/02/2025 19:22

Fridgetapas · 04/02/2025 19:17

  • You shouldn’t be letting her bring toys in, it’s super annoying for staff and you need to just tell your daughter she can’t. Your husband was rude saying he wouldn’t leave without it. It was the end of the day and they are busy doing handovers to other parents, they won’t have time to go hunting around for your daughters toys she shouldn’t have had there in the first place.
  • The nap thing seems a non issue - they listened to your advice and they changed what they did.
  • The communication could be better and you’re not being dramatic there - you should be getting updates on what she ate, how long she napped etc.
  • The messages about remembering to label stuff etc is very standard for schools and nurseries and I’m not sure why you think it’s passive aggressive. A bit odd to take it that way. And yes it’s also common for things to get mixed up or lost I’m afraid. I lost 5 hats this summer!! And yesterday he came home with someone else’s gloves. I know they are busy and trying their best… I let it go! It’s all labelled so usually turns up in his bag eventually.

They allowed the toys as it helps her settle. Totally get it’s frustrating for them. My partner (not husband FYI) wasn’t rude, he’s not got a rude bone in his body. He just asked if it wasn’t a problem if he could get it as she does use it for comfort.

as for the nap, absolutely you’re right. I work myself up so much saying things that it’s hard for me to work past and forget sometimes. I’m so worried about upsetting people that if I’ve said something I worry I’ve annoyed them. You’re right, I said something and they adapted. Story closed.

it was just the wording that was passive aggressive. I don’t care about my daughter’s clothes. Couldn’t care less if she came back in the wrong shoes or loose them. I just think a please and thank you goes a long way but that’s clearly just opinion.

appreciate your views and opinions

OP posts:
LydJ · 04/02/2025 19:24

petersgirl · 04/02/2025 19:01

I do understand the children bringing things in from home and getting lost etc but surely a Minnie Mouse toy is a comfort that could be used at nap time! Having worked in a nursery i I would say go with your gut on this one,if your getting a bad vibe you aren't wrong x

Thank you! I used to love the nursery, so hope I do again soon. I’ve just noticed a huge difference since her moving to a new room and it’s unsettling for her and me.

OP posts:
Tiredallthetimenow · 04/02/2025 19:24

I’d also say this all super normal.

The toy thing - imagine if every child brought their own toy in and the workers had to spend the end of the day tracking each one down? It would be a nightmare for them! Mine is happy to go without but if her friend brought one in you guarantee she’d want to too!

The naps - they’ve listened to you and she’s napping again. Non issue, they were just trying to make sure they were catering to her changing needs.

The communication - very normal for it to drop off as they get older. As others have said they nap less, the ratios go up, and also parents are more relaxed and less anxious for updates as they get bigger and more settled. I’d much rather the workers were busy engaging my child in play and stories than sitting on an iPad uploading updates.

You’ve mentioned you have anxiety (me too) - perhaps your anxiety about her being at nursery is coming into play here?

ScaryM0nster · 04/02/2025 19:26

It sounds like there might be a couple of things where communication could improve, but also that you’ve got pretty unrealistic expectations for an older room.

They ask you not to bring toys for a good reason. They accept that isn’t always practical, but if you choose to send one then you need to run with the risk of it being mixed up with nursery toys during the day and not easy to find come the end of the day. And sending two is just daft. Tip for future - try getting child to put it in their bag when they arrive. Then it’s ‘there’ but also not going to get lost.

Handover detail will be less. There are fewer staff to children for recording details through the day and also for doing handover. If there are specific things you want to know then ask.

Nap wise, it sounds like you’re asking someone to lie her down and get her to stay down. That is pretty much a 1-1 activity. Sounds like they’ve accommodated it, but they also will be child led. Can often be the case that they’ll drop nursery nap earlier than other naps, fomo is very real for nursery kids and there will be plenty that don’t nap.

ChonkyRabbit · 04/02/2025 19:27

LydJ · 04/02/2025 19:18

I don’t think bringing in a stuff toy is against the rules. It’s not in any of their policies, I just understand it’s difficult for them to keep track of. I’d have thought that a nursery is a childcare setting and therefore and element of CARE. The soft toy simply helps my daughter settle.

i also didn’t ask for 1 to 1 care for my daughter, just someone to ask her to lie down. My daughter has never needed rocking etc, my friends child rocked to sleep at their nursery setting and takes usually 30 minutes.

Why ask if you're going to argue with every point?

Like everyone else I find your expectations unreasonable.

LydJ · 04/02/2025 19:27

Tiredallthetimenow · 04/02/2025 19:24

I’d also say this all super normal.

The toy thing - imagine if every child brought their own toy in and the workers had to spend the end of the day tracking each one down? It would be a nightmare for them! Mine is happy to go without but if her friend brought one in you guarantee she’d want to too!

The naps - they’ve listened to you and she’s napping again. Non issue, they were just trying to make sure they were catering to her changing needs.

The communication - very normal for it to drop off as they get older. As others have said they nap less, the ratios go up, and also parents are more relaxed and less anxious for updates as they get bigger and more settled. I’d much rather the workers were busy engaging my child in play and stories than sitting on an iPad uploading updates.

You’ve mentioned you have anxiety (me too) - perhaps your anxiety about her being at nursery is coming into play here?

It absolutely could be.

she also goes to a childminder, and with her I have zero anxiety and the ratio is very similar. I think I just struggle with it being so impersonal that I don’t even know my daughter’s key worker and maybe that’s adding to it all.

i don’t think my anxiety will ever end (trust me, I’ve tried all the meds haha)

OP posts:
Mulledjuice · 04/02/2025 19:32

Is there a reason you dont have her with the childminder for all the time you need?

Your OP says you know you shouldn't take the toys in. If that's the case then why would you get annoyed if they try to enforce it?

I couldn't get worked up about my child coming home in clean clothes that didn't belong to them.

LydJ · 04/02/2025 19:32

ChonkyRabbit · 04/02/2025 19:27

Why ask if you're going to argue with every point?

Like everyone else I find your expectations unreasonable.

Sorry I didn’t think I was arguing but understand how it’s come across like that.

I did ask people to be kind, and I don’t think the end sentence they wrote was kind, so I was perhaps being defensive. I’m not difficult, I just worry and hence why I’m voicing it here and not running to nurse try and complaining.

I just wanted to clarify some points but totally see how it seemed argumentative.

OP posts:
Oodlesandoodlesofnoodles · 04/02/2025 19:33

I have ADHD and have told nursery that my daughter likely has it too—she shows traits but is too young to diagnose. I mention this because I struggle with anxiety, and my daughter is quite anxious too

Do you think it’s possible you are projecting some of your issues onto your child?

LydJ · 04/02/2025 19:33

Mulledjuice · 04/02/2025 19:32

Is there a reason you dont have her with the childminder for all the time you need?

Your OP says you know you shouldn't take the toys in. If that's the case then why would you get annoyed if they try to enforce it?

I couldn't get worked up about my child coming home in clean clothes that didn't belong to them.

She simply doesn’t have the hours available or I’d have her there full time.

oh I’m not annoyed by the clothes. Really I didn’t need to mention it so that’s totally on me.

OP posts:
ChonkyRabbit · 04/02/2025 19:33

LydJ · 04/02/2025 19:32

Sorry I didn’t think I was arguing but understand how it’s come across like that.

I did ask people to be kind, and I don’t think the end sentence they wrote was kind, so I was perhaps being defensive. I’m not difficult, I just worry and hence why I’m voicing it here and not running to nurse try and complaining.

I just wanted to clarify some points but totally see how it seemed argumentative.

Sorry, that was really snippy of me. I'm tired and grumpy and shouldn't be posting.

Tiredallthetimenow · 04/02/2025 19:34

LydJ · 04/02/2025 19:27

It absolutely could be.

she also goes to a childminder, and with her I have zero anxiety and the ratio is very similar. I think I just struggle with it being so impersonal that I don’t even know my daughter’s key worker and maybe that’s adding to it all.

i don’t think my anxiety will ever end (trust me, I’ve tried all the meds haha)

If you’re anything like me with the anxiety it could well be that when they move up it’s the start of us having to relinquish some control over little ones lives for the first time. You don’t have that one key worker running every tiny thing by you, you have a (qualified) team making the decisions on your behalf and perhaps doing things differently to you. That can feel like a big leap but it is a necessary one. Might be projecting here but it does sound like this could be the case.

Rainingalldayonmyhead · 04/02/2025 19:35

LydJ · 04/02/2025 19:18

I don’t think bringing in a stuff toy is against the rules. It’s not in any of their policies, I just understand it’s difficult for them to keep track of. I’d have thought that a nursery is a childcare setting and therefore and element of CARE. The soft toy simply helps my daughter settle.

i also didn’t ask for 1 to 1 care for my daughter, just someone to ask her to lie down. My daughter has never needed rocking etc, my friends child rocked to sleep at their nursery setting and takes usually 30 minutes.

You said yourself when talking about your husband bringing in a toy thats they shouldn’t be brought in. Do you really want the toyto get lost, stepped on, snorted on, sticky hands on etc? And you are asking rhe staff to effectively take care of it for you which isn’t okay. They are caring and sound caring and there are no red flags here to me except your over expectations. When they change rooms they aren’t babies anymore so the minute by minute of what they did becomes less.

Completelyjo · 04/02/2025 19:36

The majority of nurseries will not allow toys from home beyond settling babies having a comforter. When they are older and mobile it causes chaos if someone takes their toy/ claims it’s theirs etc. the workers have enough to do than police who owns what toy and stopping other kids from touching it!

Pickandmixusername · 04/02/2025 19:36

With kindness, I do think you're maybe over thinking. This makes sense if you have anxiety.

I imagine with the toys, they were OK with one as a one off, but probably weren't delighted you sent it. Then you've repeated but this time sent two. It isn't a big deal for one child, but from their perspective they can see it snowballing and they have a lot of kids to look after. I cannot imagine the stress of making sure each child has their two toys at home time every day, or getting everyone to understand that those are not toys for sharing etc etc.

I'd cut them some slack. The messages home re labelling clothes might be because they've had issues with parents moaning about their child messages stuff going missing, as your dh (politely) did

Wavescrashingonthebeach · 04/02/2025 19:40

Our nursery doesn't allow toys from home. When my son started nursery at 2 they let him take 1 toy in just for the first few days as part of his settling process then told me would have to stop. It's bedlam in toddler room and imagine the chaos if every child was bringing in multiple toys in every day then freaking out cause other kids playing with them etc!

Cheesetoastiees · 04/02/2025 19:56

I’d suggest you bring the comforter and explain to your daughter it goes in the bag after arriving at nursery, out at nap time and away after nap time to help settle her, if nursery agree and limit it to one toy.
Comforters are annoying for staff but they do have a place in supporting transitions.
Nursery workers are overworked and tired however I do think they should be giving you more of an update about your child’s day. Even if it’s just a basic they napped or not, ate well or not and were generally okay or not. Worked in nurseries previously and it’s not very hard to do even in pre-school where your rations are higher.

SpiderPigSpiderPigDoesWhateverASpiderPigDoes · 04/02/2025 20:02

When he (politely) said no, she got frustrated, said she had other parents to deal with, and reminded him that toys shouldn’t be brought in—which we already know.

So you don't want people to tell you things he already knows, even if evidence suggests that you don't know? If your dd was going to stick her fingers in a socket would you want them to tell her not to because she already knows?

Coming home in someone else's socks is an outrage. Thoughts and prayers.

RareAzureBee · 04/02/2025 20:10

I don’t think you are being unreasonable we had similar experience where good care in baby room became a childcare setting that ended up with an ofsted visit and inadequate rating. This was after a time of no updates, not knowing what they had eaten, no real handovers and no key person in place. They should be meeting individual needs not just doing what is easiest for them eg you will have wait until tomorrow for that comfort toy your child will probably be upset about all evening tonight is not ok, they know the child came in with them and what time they are collected if they threw the aside as soon as she got there then put them in her bag for hometime.
Our next childcare provider after needing to move from the inadequate one asked us to send in any blankets or toys needed for sleep and if they still wanted a nap in pre-school and as parents you agreed that was fine. As for people saying they are a qualified team, I expect they are not, lots of settings have staff with level 2 or no qualifications at all it’s not usual but does mean they may not have the level of knowledge you think they would around child development. That not meant as a criticism, childcare workers are vastly underpaid and undervalued and there isn’t much money in the budget for training given the poor rate of funding they receive for funded hours from local authorities

republicofjam · 04/02/2025 20:49

There is a reason why nurseries have a "no toys from home" rule. With a ratio of 1 adult to 5 two year olds (1 adult to 8 when they turn three ) staff simply do not have time/energy/ability to track personal toys and negotiate other children’s desires to play with your childs toy let alone search the premises in the middle of multiple handovers in order to find a precious item that has been lost. I am staggered that your husband, insisted that they do this

It sounds as if the poor staff, at your nursery have bent over backwards to accommodate you on your various issues. May I suggest you show them at least the same kindness that you have requested for yourself.