Nursery forgot to change nappy

[Flowerbob94]

Hey, first time posting. Just looking to reach out to hear how other parents would feel about this. My 2 year old daughter attends a council nursery 9am-3pm. Today when we picked her up, her key worker informed us that ‘they forgot to change her nappy’. They only noticed once the nappy had leaked all over her trousers! This was near enough at pick up time so they changed her. I am absolutely fuming. I don’t know how to approach this as I don’t want to annoy any staff members and it result in my daughter being singled out in anyway. The thing is this isn’t the first time the staff have ‘forgot’ something. She has had several courses of antibiotics for chest infections, all correct paperwork done by myself and nursery for administering - and a few times ive been told at pickup, oh we forgot to give her the medicine, she’s only just had it!! Another one which I need to take with a pinch of salt because of her age and how children like to make stories up or exaggerate, is that a certain teacher hit her in the head. How do I approach this 😭

Am guessing this is school nursery we're most children are age 3 so actually probably only 1 or 2 children still in nappies so yes it probably is easily forgotten.

I was a childminder. I had many kids to care for. Not once did i ever fail to change nappies. Every child got sent home in fresh nappies. Every single time.

Negligence. If they are making these types of mistakes for the little things, you can be absolutely certain there are other serious negligent things that are happening you don't know about.

Pull your child out and report to OFSTED.

I think it's forgiveable as a one-off. I'm assuming staff are off sick, maybe her key worker is off and therefore it slipped the net. I would say to the manager you are not happy and don't rant it to happen again. No one will be upset if you say that as it's deserved.

Incidentally I've got a child in the head, when reaching for something and they moved at the same time. Accidents happen all the time. I said, "I'm so sorry" so maybe they took that as I hurt them deliberately 😩.

I mean it's annoying and not ideal but not the end of the world for a nappy to stay on for 6 hours (assuming it's just wee). My daughter sleeps 12 hours a night without her nappy being changed.

You 💯 are your child’s advocate. You need to complain to management STAT.

We ourselves noticed that our dd was soiled at pickup and not a recent soil, like she played in it for hours. I complained. The carer (whom I first complained to) told me they only changed nappies at center times of the day (2x) and my response was “we’ll see about that.” That was months ago. Hasn’t happened since. I now see that they check her diapers 4-5 a day, as they should! Unless a child can tell you they need a change, you need to be checking and changing, routinely.

so, here’s your ticket to bring it up. Your poor child can’t tell her lazy carer she’s soiled. You need to make sure it doesn’t happen again, and you do that by going to management.

That’s pretty terrible.

They forgot to change her nappy at all? I don't know what you're asking here. Obviously that's neglect and obviously you should be sending her back. Kick off big time.

Do you change your 2yos nappy in the middle of the night? That must be disruptive to your sleep and theirs.

How many times have they left them in a nappy all day? Once maybe twice I wouldn't be happy but would let it go. Mote than twice and I'd be removing them.
Medicine should really be done at home. I know at nursery and school they would only give antibiotics if it was 4 times a day and it doesn't really matter if they were a bit late giving it.
Hitting on the head is likely a staff member catching her head when they both moved at the same time or something falling. Really unlikely that they would deliberately hit a child on the head.
Depends how you feel though. If the trust is gone you need to move your DC.

I've worked in early years over 20 years. Once in all that time I've forgotten to change a nappy and it was on a day where there was an emergency with another child. I felt so terrible about I've still not got over the shame years later. The idea of set nappy change times always irritates me, you change nappies when they need changing, you can see it bulging or can smell if you stick your head near a bum. For them to not notice till it had full on leaked means they were not interacting with the child. You check every time you interact with a child out of habit! Even if you don't explicitly check it's obvious when a nappy is full as it affects the child movements. At 2 does your child nap? Not changing a nappy before nap is poor care in my option.

Maybe for the nappy just one time I would forgive if you were happy with everything else as mistakes do happen. But forgetting medication is not acceptable! These staff are not attentive and not good enough.

I would not accept this.

Our preschool has a list of children who are in nappies. They are all changed at 11, 1, and if needed outside of those times.

She should have a key worker who should notice if she’s not on the list.

Medicines, our preschool will absolutely give them if needed. Again they have a list for the day of any medicines etc with the manager ensuring it is done.

Personally I am very suspicious of any nursery which continually cannot get these basics done. This isn’t a one off mistake, it’s one in a series of mistakes. What other mistakes are they making? How can you trust that they are keeping to food hygenie rules, recruiting staff properly, keeping ratios, etc.

I would look for a new nursery taking the nappy and medication into account and complain.

My little one went to creche occasionally but has come out with a soiled nappy (with poo caked onto their skin and in their skin folds) more than once so we don't use it anymore. It's unacceptable all day and neglectful, especially as nappy rash can be so difficult to shift when it's bad. My DC is much younger and would have been pulling at their nappy which I'm sure your DD might have been doing as someone upthread supposed but this might have also not been seen. Quite worrying in my eyes.

Yes, because she wakes crying if she’s voided. Doesn’t everyone??

Well not me because they are now 16 and 19! But I'm fairly sure by 2 I wasn't, only when they were young babies.

I never did. Once they were sleeping through the night, I didn't change them until they woke in the morning.

Most toddlers don't poo in the night unless ill, just wee. And sleeping through is good.

I had a large circle of friends with toddlers the same age as mine and things like night wakings/potty training/dry at night were frequent topics of conversation. I'm pretty sure no one was changing a nappy in the night past the baby stage.

I never woke a sleeping baby unless they were ill.

I think most parents are just so glad to get a night's sleep that the thought of waking up a baby for no reason would just not have happened.

I used to put a double nappy on all of mine, to absorb the urine.

I've never changed a wet nappy at night.

I certainly change my baby.

Mine have slept through from weeks old for 12 hours and I’ve never changed a nappy at night.

I can guarantee that they're just telling you/writing down that they've checked nappy 4-5 times. They don't change their procedures just because one parent stamps their feet. I mean, I agree with you, set times per day is totally wrong but I think you've been had

@BestEffort That's really strange and OTT. To start fiddling with your baby's nappy in the middle of the night, disturbing her sleep?
Besides, have you not seen the Pampers ad which specifically mentions how their nappy is designed to last up to 12 hours so they can get a full night's sleep?!

@BestEffort

Yes baby. I said after the baby stage. Do you have an older child? Lots of children are still in nappies overnight at age 3 - no one is waking them!