Ruffles I'd be happy to! The things that have made me so comfortable with this nursery are (in no particular order!)
The staff seem genuinely interested in getting to know my little boy. Theyve asked lots about his routine and his likes and dislikes
There are 4 members of staff in his room so its very consistent. Unlike his old nursery were there would be different people there all the time
The people working there have such warm and lovely relationships with all the children. It's hard to describe but you could feel it. They all talk so enthusiastically about the things they enjoy doing with the children.
The security is great, i could not get past the door without a member of staff coming to see me.
They send updates to your phone throughout the day with pictures etc and have made it very clear that I am more than welcome to phone or even pop down on my lunch!
They have regular parents events were parents go in to do activities with the children
They send home his folder every month with photos, observations and planning
They encourage parents to let them know if their child has a new book or song that they love, or has had a fun outing at the weekend because they'll try and incorporate it in their planning
They are all about your baby's routine - he can have breakfast whenever he is ready, can nap on demand. He is used to being cuddled to sleep so they have a little rocker that is nice and enclosed which they're going to try with him
They have photos of the childs family all around the room
I had his settling in session today and spent a lot of it having a lovely chat with the people in his room, i felt like i got to know them and they got to know me
Im trying to think what else...if it also helps, what unsettled me about his old nursery was-
No feedback. At all. Unless I asked, and then it was given in dribs and drabs. I felt like an inconvenience
Didnt want him to nap except at lunch time. Even when i told them he really needed to, they didnt even try
Was always sitting on his own, not with the other children nearby and there never seemed to be anything happening
Always different people working there. Was often let in by people who didn't recognise me and didnt question who i was.
Some (not all)people working there were clearly impatient with the children and didnt actually seem to like them
One of them describe my baby as being 'very whingy'. I nearly had to pick my jaw up off the floor. It was the last straw!
I hope that helps a little bit - if i think of anything else i will add it on!