Read what MNers thought about Beyond’s online will writing service

[AbbiCMumsnet]

This activity has now closed

This is the feedback thread for the users that tested out Beyond’s online will writing service.
This was open to MNers with at least one child who live in England or Wales.

Here’s what Beyond have to say:
“Without a will, the state determines what happens with your kids and assets, whether you’re married or not. So, a will is vital for parents, and Beyond make it simple and affordable to get it sorted online. In 15 minutes, you can protect your family with a legally-binding will - without ever having to leave the house. It’s perfect for busy mums and dads. Trusted by 1,000s of UK parents, Beyond’s easily updateable online will service lets you protect your family, choose guardians for children and pets and leave personal messages for your loved ones.”

Testers please answer the following questions:

• Did you and your family find Beyond's online will writing service easy to use?
• Do you feel that it has helped your peace of mind?
• Is it reassuring to know you can easily update it any time in the future?
• How do you rate the value for money of the will writing service?
• Would you recommend Beyond’s will-writing service to other families?

Selected testers will be required to leave their feedback on a thread on Mumsnet and fill in a short survey. Everyone who leaves the required feedback will be entered into a prize draw where 3 x MNers will win a £100 voucher of their choice (from a list).

Thanks and good luck with the prize draw.
MNHQ

Standard Insight T&Cs Apply

[LateKate]

Did you and your family find Beyond's online will writing service easy to use?
It was so easy to use- I have been putting it off as I hadn't had time but eventually got on with it and it was so quick and easy, I was able to do the whole thing easily on my phone.

• Do you feel that it has helped your peace of mind?

Yes much so, it's something that has been hanging over me so it's good to know plans are in place.

• Is it reassuring to know you can easily update it any time in the future?

Very, things change so it's good to know it's easy to make changes to the will.

• How do you rate the value for money of the will writing service?

Excellent

• Would you recommend Beyond’s will-writing service to other families?

Very, it was so quick and easy and worth it for peace of mind.

[Hopeislost]

• Did you and your family find Beyond's online will writing service easy to use?

Yes, it was very easy and straightforward to use.

• Do you feel that it has helped your peace of mind?

Yes, it's something that I've been meaning to do for a while but never got around to.

• Is it reassuring to know you can easily update it any time in the future?

Yes, I thought this function was really valuable. I'm sure that I'll have forgotten something. Or if our circumstances change.

• How do you rate the value for money of the will writing service?

Considering the update service, it is much cheaper than hiring a solicitor!

• Would you recommend Beyond’s will-writing service to other families?

Yes I would recommend it to other families. It is so quick and easy!

[Starfish78]

• Did you and your family find Beyond's online will writing service easy to use?
  

Yes it was very easy

• Do you feel that it has helped your peace of mind?
  

Definitely

• Is it reassuring to know you can easily update it any time in the future?
  

Yes

• How do you rate the value for money of the will writing service?
  

It’s very good value

• Would you recommend Beyond’s will-writing service to other families?
  

Yes I would definitely recommend it

[Lilbratz]

Did you and your family find Beyond's online will writing service easy to use?

Fantastically easy, simple to follow questions and check boxes. Also an online help if you needed it.

Do you feel that it has helped your peace of mind?

yes. I feel confident that should anything happen to me or my husband is great. I also like I can update at anytime online.

I love that I can update at any time during the year online.

How do you rate the value for money of the will writing service?

For the service, the price is amazing. Its definitely value for money .

Would you recommend Beyond’s will-writing service to other families?

Absolutely, it was so simple to use, easy to follow, done in less than half hour. Saves me going to a solictor, taking the kids, having to supervise them, spending hundreds of pounds on the service. LOVE IT!

[mummabubs]

I decided to contact them in the end @EagleVisionSquirrelWork and request that they not only delete my will (which I never got witnessed) and also all data held in relation to me. I've had an email to confirm this has been actioned. I had a similar concern about how wills are legally "checked" and scrutinised as this isn't made clear on the website, or even what qualifications their staff hold.

[BeyondAvoidant]

"Beyond began life as Funeralbooker in 2015"

Well I've been Beyond much longer than that - can I sue?

[zigzagbetty]

Did you and your family find Beyond's online will writing service easy to use?
Very easy just followed the process step by step

• Do you feel that it has helped your peace of mind?
  

Yes as we had no will in place before

• Is it reassuring to know you can easily update it any time in the future? Yes as things change all the time
  
• How do you rate the value for money of the will writing service? Good value for money as it's more convenient than finding a solicitor
  
• Would you recommend Beyond’s will-writing service to other families? I would if your circumstances are simple like ours. If you have previous families or other assets it would prob be better to take legal advice

[HeartshapedFox]

Just read that as Beyonce’s will writing service and thought “blimey that’s a bit niche for a global mega star”. Time for bed now I think..

[AbbiCMumsnet]

Thanks for all your feedback, and congratulations to @Olinguito & @kungfupidge & @marmitericecakes for winning the vouchers!

[kungfupidge]

aww thankyou so much ! im so chuffed to have won this really has made my day
thankyou very much x

[EagleVisionSquirrelWork]

Now that the thread has closed, can I just say how disappointed I am that Beyond have failed to answer the questions I had, despite saying they would be willing to. These are pasted below, and anyone who has used their service might find it interesting to consider them, and consider that they remain unanswered.

You said that you don't automatically add yourselves as executors. Can you confirm whether or not Beyond has ever done this?

Is Beyond a member of either the Institute of Professional Willwriters or the Society of Will Writers?

And finally, I wondered what safety net is in place for anyone who finds that their will isn't up to the task (or, more likely, whose survivors do). If you're not connected with the law firm Beyond (co. number 10817208), then who does the legal checking that each will is meant to undergo? The solicitor listed as one of your company officers (Lomax Ward) is recorded by the Law Society as non-practising (and as working for a private investment company), so do you employ other solicitors or legal professionals? Do you have professional indemnity insurance in the event of a problem with a will drafted via the site? Is Beyond's work overseen by the Legal Ombudsman (i.e. are you a regulated legal service provider) as well as by the FCA?

[Olinguito]

Delighted to have won a voucher - thank you so much.

[AbbiCMumsnet]

Please see below for a final comment from Beyond:

“Hi @EagleVisionSquirrelWork,

We're very happy to reply to your questions and provide total reassurance. Your will is an important legal document, so you want to be certain that you're using a reputable service.

Beyond is not SRA regulated for will writing, because will writing is not a regulated service.

Our will-checking team follow a checklist set out by our STEP lawyers and are CPD trained in will-writing.

We're very fortunate to partner with some amazing, large organisations such as Great Ormond Street Children's Charity, who put us through rigorous compliance checks.

And yes, we have professional indemnity insurance.

Best
The Beyond Team"

If you want to as further questions around the legal framework of Beyond, please email them at [email protected], as we want to keep the focus of this thread on the feedback.

Thanks
MNHQ