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Read what MNers thought about Beyond’s online will writing service

213 replies

AbbiCMumsnet · 06/09/2019 09:47

This activity has now closed

This is the feedback thread for the users that tested out Beyond’s online will writing service.
This was open to MNers with at least one child who live in England or Wales.

Here’s what Beyond have to say:
“Without a will, the state determines what happens with your kids and assets, whether you’re married or not. So, a will is vital for parents, and Beyond make it simple and affordable to get it sorted online. In 15 minutes, you can protect your family with a legally-binding will - without ever having to leave the house. It’s perfect for busy mums and dads. Trusted by 1,000s of UK parents, Beyond’s easily updateable online will service lets you protect your family, choose guardians for children and pets and leave personal messages for your loved ones.”

Testers please answer the following questions:

  • Did you and your family find Beyond's online will writing service easy to use?
  • Do you feel that it has helped your peace of mind?
  • Is it reassuring to know you can easily update it any time in the future?
  • How do you rate the value for money of the will writing service?
  • Would you recommend Beyond’s will-writing service to other families?


Selected testers will be required to leave their feedback on a thread on Mumsnet and fill in a short survey. Everyone who leaves the required feedback will be entered into a prize draw where 3 x MNers will win a £100 voucher of their choice (from a list).

Thanks and good luck with the prize draw.
MNHQ

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Read what MNers thought about Beyond’s online will writing service
OP posts:
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labyrinth · 07/09/2019 11:46
  • Did you and your family find Beyond's online will writing service easy to use?

Yes very easy
  • Do you feel that it has helped your peace of mind?

Definitely. I've been meaning to do one for the last 5 years after having DD. Knowing that my wishes will be taken care of is a load off my mind.
  • Is it reassuring to know you can easily update it any time in the future? Yes. Things change and being able to update it is a fantastic feature.
  • How do you rate the value for money of the will writing service?

At £90 for a single person or £135 for a couple I think it's good value for money.
  • Would you recommend Beyond’s will-writing service to other families?

Yes
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ConorMcGregorsChin · 07/09/2019 12:10

Found it incredibly easy. Good layout.

Yes it's definitely helped peace of mind. It's something I'd been putting off since having DD 7 yrs ago.

Yes it's very reassuring to know it can be updated

Value for money seems great. I was expecting it to cost more

Would definitely recommend to others.

Thanks for choosing me!

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Sixgeese · 07/09/2019 13:02

DH and I had been thinking about doing a will for ages so this was an ideal test for us.

Our thoughts on the service were that overall it is a good product for those people wanting a simple will, we found it easy to use although a few improvements would help, for example we couldn't nominate a reserve executor for if the executor had died before the will came into force.

On the final will it uses the plural when even only one person mentioned.

We lost data when DH clicked a button which meant typing out everything again

We opted for a joint will, it took us through mine, then to the payment before DH was sent link for his, this wasn't clear on the site and we thought originally we had made a mistake.


Yes having a Will will help our peace of mind and hopefully if the worst happens would make it easier for our children .

It is somewhat reassuring to have the option to update, but doesn't seem much cheaper to updated as opposed to rewriting.

It seemed cheaper and swifter than going to a solicitor and was suitable for us as we didn't need any complex advice so for us it was a reasonable price.

Yes we would recommend to other people in similar circumstances to us.

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Eep14 · 07/09/2019 13:05
  • Did you and your family find Beyond's online will writing service easy to use?


I found it extremely easy. It only took me 10-15 mins to complete. It was really helpful to have pre-written content that I could personalise to make it relevant to myself and my family and saved me time as I did not have to think of wording.

  • Do you feel that it has helped your peace of mind?


Definitely, I did not have a will previously and with having two young children, it has given me great peace of mind knowing we have a will in place in case anything ever happened to myself or my partner.

  • Is it reassuring to know you can easily update it any time in the future?


It is very reassuring as you never know what may change in the future. I am engaged, so I when I marry I will have to update my surname on the will. It is also helpful if you have more children in the future, you can add them on to the will.

  • How do you rate the value for money of the will writing service?


I think it’s great value as it is a very reasonable price considering the service you receive. If you go to a solicitor, you are looking at hundreds of pounds more for a will, which is not affordable for everyone.

  • Would you recommend Beyond’s will-writing service to other families?


Absolutely, I would recommend this will writing service to all my friends and family as it is so easy to do and comes at a reasonable price. I have already sent the “refer a friend” link to save £30 off my friend’s will.
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SayOohLaLa · 07/09/2019 15:26

Testers please answer the following questions:

- Did you and your family find Beyond's online will writing service easy to use?
Yes but I was a bit confused in the section on beneficiaries and on the guardian for minor dependents - why isn't an address required for the guardian, for example? I'm also not convinced Beyond will be around to execute wills in 40+ years. How will this work?

- Do you feel that it has helped your peace of mind?
Yes, we've been meaning to do a will for some time.

- Is it reassuring to know you can easily update it any time in the future?
Yes. I want to review my newly created will and check it does what I wanted it to do, so easy updating will be helpful, especially if we have grandchildren, for example.

- How do you rate the value for money of the will writing service?
Very good value for money.

  • Would you recommend Beyond’s will-writing service to other families?*

Yes, but not for complicated wills and I'd stress that you need to be able to sit and concentrate, which a solicitor's office may give you more readily than sitting on a sofa with a toddler bashing the keys (I get this is more because we had a limited time to set this trial will up and I work FT).
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shoebedo434 · 07/09/2019 16:59

Did you and your family find Beyond's online will writing service easy to use?
yes I did. nicely laid out with simple instructions

  • Do you feel that it has helped your peace of mind?

yes definitely .
  • Is it reassuring to know you can easily update it any time in the future?

yes because things change, if you have more children for example, you would want to add them too.
  • How do you rate the value for money of the will writing service?

to be honest a little expensive when you can do it yourself for free, however I walked past a will making shop today and they were more expensive (i'm guessing due to overheads)
  • Would you recommend Beyond’s will-writing service to other families?

I would if people are not confident making their own or are time short
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MerlinsBeard87 · 07/09/2019 19:30
  • Did you and your family find Beyond's online will writing service easy to use?

Yes, the website is really nicely laid out and it takes you through in simple chunks
  • Do you feel that it has helped your peace of mind?

Definitely, it's something I've been meaning to do for ages and not getting round to it
  • Is it reassuring to know you can easily update it any time in the future?

Yes, I'll need to add on another child later this year
  • How do you rate the value for money of the will writing service?

Good value for the ease of doing it yourself rather than getting lost in all the options out there
  • Would you recommend Beyond’s will-writing service to other families?

Yes
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Ginandsonic · 07/09/2019 20:15
  • Did you and your family find Beyond's online will writing service easy to use?


Yes, it was very easy to use, the forms are really simple and clear

  • Do you feel that it has helped your peace of mind?


Absolutely, I'm a single mum and it was important to me to be able to name a guardian for my dc

  • Is it reassuring to know you can easily update it any time in the future?


Yes, and the ease of just doing it online is really good, as I think otherwise (for me at least) I'd mean to update is but wouldn't get round to it

  • How do you rate the value for money of the will writing service?


Pretty good value, around what I'd expect

  • Would you recommend Beyond’s will-writing service to other families?


Yes
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Someaddedsugar · 07/09/2019 20:20

Q. Did you and your family find Beyond's online will writing service easy to use?
A. Yes - very simple and easy to understand, and it didn't take long at all to answer the questions to create the will.

Q. Do you feel that it has helped your peace of mind?
A. Yes. This is something I have been meaning to do since DS was born almost 2 years ago, but I've never really fully known what to do or who to go to, so this has really helped with peace of mind to know that he will be looked after if anything ever was to happen.

Q. Is it reassuring to know you can easily update it any time in the future?
A. Definitely. Anything can happen at any point in time so it's great to know that it can easily be updated.

Q. How do you rate the value for money of the will writing service?
A. I think it's really good value for money - and even the annual cost for changes and additions is really affordable so that it's not a case of starting from scratch if changes need to be made.

Q. Would you recommend Beyond’s will-writing service to other families?
A, Yes and I already have recommended it to colleagues and friends.

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AnnaChocolatte · 07/09/2019 20:29

Did you and your family find Beyond's online will writing service easy to use?
Yes it was very simple, it really could be done in 15 minutes if you had a straight forward will. I did need to use the option to ask questions to an adviser as I felt I had a few complications to check before I felt happy with the will. This was a vital piece of the service for me and I felt the advice I received was really helpful and put my mind at ease that the will was as good as if I had gone to a solicitor in person.
Do you feel that it has helped your peace of mind?
Yes I have been putting off doing a will for a year (or two)! Been able to sit down and do it in the evening meant it actually got done. I do feel genuine peace of mind that I have done it now.
Is it reassuring to know you can easily update it any time in the future
Yes that is helpful - if things change I can easily change or amend the will online. Again I find the fact it is online is so much more convenient than getting to a solicitor.
How do you rate the value for money of the will writing service?
Yes it is good value, cheaper than visiting a solicitor and much easier.
Would you recommend Beyond’s will-writing service to other families?
Yes I would, it feels like an easy and modern option to write your will and because you can do it online it helps to break the inertia of just never getting around to writing one even when everyone knows it is so important.

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hairyturkey · 07/09/2019 20:30
  • Did you and your family find Beyond's online will writing service easy to use?

Yes! So easy. Really attractive website and the user experience is excellent.


  • Do you feel that it has helped your peace of mind?

Yes, definitely. We've been meaning to write our wills since having our children.

  • Is it reassuring to know you can easily update it any time in the future?

Yes

  • How do you rate the value for money of the will writing service?

I think it's about right, but shouldn't be any more.


  • Would you recommend Beyond’s will-writing service to other families?

Definitely. Super easy.
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problembottom · 07/09/2019 21:22
  • Did you and your family find Beyond's online will writing service easy to use?


Yes it was extremely easy to use. It was brilliantly formatted for my iPhone and it was easy to save what I’d done so far if my baby needed me.

  • Do you feel that it has helped your peace of mind?


Yes, my baby is eight months old and I’ve wanted to make sure I had a will as soon as she was born to protect her, but I have a very long to do list and no time! It’s great to tick this off.

  • Is it reassuring to know you can easily update it any time in the future?


Yes that’s really helpful in case my financial circumstances change or in case anything changes with anyone named in the will.

  • How do you rate the value for money of the will writing service?


£90 is a fair price, especially because you cast your eye over each will - I was advised to change the wording of my gifts.

  • Would you recommend Beyond’s will-writing service to other families?


Absolutely.
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feejee · 07/09/2019 21:43
  • Did you and your family find Beyond's online will writing service easy to use?


Yes, it was very simple. As someone else has mentioned, i did wonder if i had missed something as it seemed so easy. I thought writing a will would be time consuming and difficult, hence putting it off.

  • Do you feel that it has helped your peace of mind?


Definitely, it feels good to have something in place for my son more than anything.

  • Is it reassuring to know you can easily update it any time in the future?

Yes, i think this is reassuring as and when changes need to be made, no need for making appointments and time off work etc to update.

  • How do you rate the value for money of the will writing service?

It is a very similar price to other online services I have previously considered. A lot cheaper than going to a solicitor's office.

  • Would you recommend Beyond’s will-writing service to other families?

I am always reticent to recommend anything legal or financial to others. It seems like a simple, reasonably rapid service which would be good for busy families.
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ohdannyboy · 08/09/2019 07:19

Did you and your family find Beyond's online will writing service easy to use?

Yes, I could put as much or little information I needed, it was logical, flowed well, and all the information that would be needed in a will was stored in a concise method.


  • Do you feel that it has helped your peace of mind?


Yes, It is something I have always needed to do for my pensions etc - but now I have named and discussed guardians (should the worst happen) I know my children will be protected and cared for financially and emotionally.

  • Is it reassuring to know you can easily update it any time in the future

? -

very - if my wishes change, then because the will is concise it is extremely easy to add to and amend


  • How do you rate the value for money of the will writing service?


its extremely good value compared with using a solicitor, though a DIY will service may be cheaper, but not as easy to use and amend going onwards.


  • Would you recommend Beyond’s will-writing service to other families?


Already have !
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blackleggingsandatshirt · 08/09/2019 07:30

Did you and your family find Beyond's online will writing service easy to use?

Yes, and as me and my OH have children from previous marriages, it meant I could put everything in order, letting my executor know who should have what, and should look after our children (bearing in mind my OH does not have contact with his ex-wifes family for very good reason).


  • Do you feel that it has helped your peace of mind?


Yes, as long as our wishes would not be challenged - does the company have a quick read-through to ensure you wishes are legal and can withstand court challenge ?

  • Is it reassuring to know you can easily update it any time in the future?


Yes particularly as we have complicated financial arrangements, having children together and from previous partners.


  • How do you rate the value for money of the will writing service?


It's well worth the money

  • Would you recommend Beyond’s will-writing service to other families?


yes, definitely.
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Laura221 · 08/09/2019 07:40

Did you and your family find Beyond's online will writing service easy to use?

  • Do you feel that it has helped your peace of mind?


Yes, I now feel reassured that I have legal guardians for my children if anything were to happen.
  • Is it reassuring to know you can easily update it any time in the future?


Yes, these was a little concern of mine as we do plan on buying house in the near future so I was relieved to know I could easily update it.
  • How do you rate the value for money of the will writing service?


Brilliant value for money.
  • Would you recommend Beyond’s will-writing service to other families?

Yes absolutely.
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jacqui5366 · 08/09/2019 07:43

Did you and your family find Beyond's online will writing service easy to use?

Very really easy, I was impressed with the website and how the questions flowed in a logical order. I didn't have any trouble at all. I used the live chat function and found it helpful and the prompt response was good.


  • Do you feel that it has helped your peace of mind?


Getting a formal will in place has been on my to do list for several years, so having it all done properly now gives me peace of mind


.- Is it reassuring to know you can easily update it any time in the future

Yes, really reassuring.


  • How do you rate the value for money of the will writing service?


Compared with the high street and the use of a solicitor, very good value.

Would you recommend Beyond’s will-writing service to other families?

Of course - who wouldn't ? It's easy, necessary and a no-brainer.
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Ribeebie · 08/09/2019 09:37

Did you and your family find Beyond's online will writing service easy to use?

Initially yes it's straight forward to fill in your details etc. I found how the couples will is made confusing. I used the online chat who told me to get DH to create an account and fill his details in. We did that but when it came to merge them as we wanted to use the code for the free will we couldn't do it that way.

I had to buy a couples will with my code and then add DH's email address (had to use hfs work email as the email we entered for his initial account wouldn't work as there was already an account linked to that address). Then DH has to review the will and re-add all his info again. So that seemed a bit of a faff and not clear on how we should have gone about it at the start.

- Do you feel that it has helped your peace of mind?

Yes we have a will now so reassured that DS will go to who we want him to if anything happened to us.

- Is it reassuring to know you can easily update it any time in the future?

Yes definitely

- How do you rate the value for money of the will writing service?

It's cheaper than a solicitor so a good value option but it's a basic will and no options to outline trusts etc for DC but o guess this is reflected in the price

- Would you recommend Beyond’s will-writing service to other families?

If someone wants a standard will with no complicating issues yes I would.

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MmmBlowholes · 08/09/2019 09:49

Did you and your family find Beyond's online will writing service easy to use?

It was incredibly easy, can't believe how quick it was. No ridiculous or unnecessary questions, just simple and quick.

  • Do you feel that it has helped your peace of mind?


Yes, it helped me to realise some things I hadn't considered.

  • Is it reassuring to know you can easily update it any time in the future?


Definitely

  • How do you rate the value for money of the will writing service?


10/10 a really good price

  • Would you recommend Beyond’s will-writing service to other families?


Definitely
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ButterflyOfFreedom · 08/09/2019 10:07

Did you and your family find Beyond's online will writing service easy to use?Yes! So easy! I did it on my mobile in 15 minutes - no problems whatsoever!

  • Do you feel that it has helped your peace of mind?Yes, We have been meaning to write a will for a while now but just never got round to it. It feels like that job can be ticked off the list now!


  • Is it reassuring to know you can easily update it any time in the future? Yes, it seems really easy.


  • How do you rate the value for money of the will writing service?It seems very good value for money.


  • Would you recommend Beyond’s will-writing service to other families?Yes!
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Kiki275 · 08/09/2019 14:07
  • Did you and your family find Beyond's online will writing service easy to use?


Yes, covered everything that I maybe wouldn't have thought to include. I did struggle completing addresses etc. due to restricted view on a phone screen.

  • Do you feel that it has helped your peace of mind?


At this point in time, not really as if I pass my husband would sort everything. It is reassuring to be be able to express my wish for who would look after my children if we both passed though.

  • Is it reassuring to know you can easily update it any time in the future?


Yes, there are so many twists and turns in life, it's good to be able to update accordingly.

  • How do you rate the value for money of the will writing service?


For me, I personally wouldn't pay that amount for such a straightforward transaction that currently my death would cause. For more complicated family set-ups though, it would be really good value.

  • Would you recommend Beyond’s will-writing service to other families?


Yes.
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GlasshouseStoneThrower · 08/09/2019 16:19

I thought this said Beyoncé's online will writing service and now nothing else will live up tbh.

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alwaysdressedinyellow · 08/09/2019 16:37
  • Did you and your family find Beyond's online will writing service easy to use?


Yes - it was so simple!

  • Do you feel that it has helped your peace of mind?


Yes - it’s a job I’ve been meaning to get round to since our daughter arrived, but I thought it would be onerous.

  • Is it reassuring to know you can easily update it any time in the future?


Very - things change all the time as we grow older.

  • How do you rate the value for money of the will writing service?


10/10 - great value for money

  • Would you recommend Beyond’s will-writing service to other families?


Absolutely- it was a breeze to do
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whereareyousleep · 08/09/2019 16:43
  • Did you and your family find Beyond's online will writing service easy to use?


Very easy to use
  • Do you feel that it has helped your peace of mind?


Yes I have 2 young children and own a property and have been meaning to do a will for a long time but never seem to find time to do it
  • Is it reassuring to know you can easily update it any time in the future?


Yes

  • How do you rate the value for money of the will writing service?


Yes I thought £135 was very reasonable

  • Would you recommend Beyond’s will-writing service to other families?

Yes I definitely would
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justbefuddleme · 08/09/2019 17:46

Did you and your family find Beyond's online will writing service easy to use?

I thought it was so simple and easy to use I was expecting it to be a bit trickier.

  • Do you feel that it has helped your peace of mind?

It has definitely helped my peace of mind as I'm going through a separation at the moment and it makes me feel better and in control about something in my life.

  • Is it reassuring to know you can easily update it any time in the future?

Yes that also gives me peace of mind that I can easily add or take out something should my situation change in any way.

  • How do you rate the value for money of the will writing service?

I think it's a decent price for what it is

  • Would you recommend Beyond’s will-writing service to other families?

I would definitely recommend it as it's so simple to use and I know many of my family have no idea you can do it this way.
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