Will do my full feedback later, but just noting a few things so I don't forget them.
One park person didn't know what the gold pass was and said to my son's dad that he would have to rip it up after one use. We left that ride behind as it was only him going on and I thought that wasn't right, they were for the whole day.
Kids got stuck for a bit on the monkey banana ride, the bars wouldn't come up. Was a bit nervous looking at the ride operator looking in the manual.
I nearly got knocked off my feet on the path due to oncoming tweens and teens messing around and pushing each other, I walk with a big lilac stick, it's not hard to see... they didn't give a toss and even swore at me for getting in their way. Thankfully other people ran over to me and grabbed my arm so I wasn't going over. I get that kids get excited but there needs to be more security if there are going to be as many adultless hyper non-responsible children acting like idiots.
Speaking of that, on the water rapids ride, there were groups of these types climbing over the barrier between the entrance and exit, and the photo booth, one nearly jumped down on top of my daughter who was standing right in front of me. Once again was met with attitude when I dared to tell them off. I waited for them to get on the ride, then reported them and made staff aware there were large numbers of kids doing this and that it wasn't safe or fair to people who were queuing on the other side.
Lack of hand dryers was definitely noted, as was liberal smoking throughout the park, with cigarettes held just at the right height to get a passing child in the face. I spotted a couple of smoking areas that were completely empty.
I noted that staff were very on the ball with litter collecting, and there were loads of bins, especially if you are in a queue, but sadly there was a lot of rubbish in the water and in the out of the way places, which made it seem less shiny and clean.
Glad I didn't come in the wheelchair or on the scooter, I'm quite alright on my own on a rollercoaster, but after walking around all day today with the stick, I'd have to bring one or the other as a necessity. But it doesn't mean I am incapable of doing stuff on my own or that I need someone to come on a ride with me. I noticed a fair few rides that wouldn't be accessible at all really, but given that they believe we are unable to go on the rides, they likely don't think they need to provide the access for us? I've been to plenty of places before and hired a scooter to go round and not been treated as if I couldn't get onto a ride. This is in reaction mostly to HumanCatapault's findings and a couple of my own observations.
I agree too with the poster who said the copious game stalls were overpriced, as too were the water pistols to soak the people on wet rides. The water shoots at the end of the rapids ride weren't working by the end of the day. That was the favourite ride and we went on it a few times. They were working fine in the morning as my DD got nicely soaked, kids were disappointed it didn't happen again.
My food order also went a bit wrong, everyone else's turned up but due to a computer glitch mine didn't come, and after watching three people around me getting what I had ordered I asked when it was coming. It wasn't until I provided the receipt with the order on it, but as soon as I did it was right over and delicious.
Any member of staff I spoke to asked me how my day was going and if I was having a good time, and were friendly and smiley. Even when they weren't sure what to do with the money vouchers, or the 20% discount, or the fast track golden ticket. I'm guessing there are a lot of new starters getting up to speed, will be interesting to go back in May and see if they get any better.
Did have to wait a while getting the annual passes done as they didn't appear to have my name or information and the counters were a bit high, thinking about the little ones and anyone in a mobility device. And maybe short old me. But again, staff were excellent and dealt with things quickly.
Definitely bring a poncho and a change of clothes for the wet rides, we loved getting wet, but you do get really really wet, and the water on the log flume ride that gets onto the seating rolls downhill when on the ascent to the drops, right between your legs. No I did not wet myself with fear or excitement, it was definitely the seating. Somewhere to change around about these areas would be proper good. I am glad I wore black and no one saw my "accident".
Right that's me for now, will return tomorrow with kids reviews, pictures and my final review.