Apologies for the lateness of this - had a death of a close family member. Here goes...I had the kitchen pack.
Q1. What were your thoughts and feelings about Ecover products prior to trying them? Had you used any before? What was your overall impression of the Ecover products you tried?
I thought they were worthy but not really worth the extra expense as I thought they wouldn't smell so great and also wouldn't really do the best job. I was pleasantly suprised though!
Q2. Thinking about the pack you tried for MN, what did you think of the overall results of the products? Was it what you expected? Did the product 'do the job'? Do you like the smell or the feel of the product?
The washing up liquid wasn't very thick and actually quite watery but smelt divine! I agree with others that you need to use more. The multipurpose cleaner did get my floor clean - on a par with my usual floor cleaner. The kitchen spray was excellent and I was surprised at the results. They all did the job really well. Smells were great but didn't seem to last.
Q3. What did you think of the product?s packaging? Did you read anything surprising on the packaging? Are the GHI/sensitive skin logos important to you? The plastic is made from renewable sugar cane, was this made clear on the pack? Is this important to you?
Although they have gone for the 'green' lokkk I though the packaging was rather bland and maybe should have slightly brighter colours which would have made it more eye-catching. The logos are, to be honest, not really important to me. As long as they are of a decent price and do the job. If they are enviromentally friendly, it makes me feel a little better!
Q4. How important is it too you that products are kind to sensitive skin and/or allergy sufferers when making a purchase decision? Do you or anyone in your family have sensitive skin and/or allergies? If so, how did you find using the Ecover products?
We no have allergies in the family, but my daughter has slightly sensitive skin, but this really wouldn't make a difference to her.
Q5. If you were in charge of Ecover what, if any, improvements would you make? How would you 'sell' them to consumers?
I would definitely make the products stand out a lot more and have a bigger marketing campaign. Communicate to the consumer that although they are environmentally friendly, they also work really well! This doesn't really come across that clearly to the masses.
Q6. Do you think you would buy the products in the future? If it came up in conversation, do you think you would recommend them to a friend? Why? If not, why?
I would buy the multipurpose cleaner as it was a good product and worked well. I wouldn't buy the washing up liquid or floor cleaner. Price is a huge factor as well as performance. I don't think they work fantastically well, but on a similar level to supermarket own brands. I think I would actually recommend them to a friend as I thought they were pretty good products.
Q7 And having tried them, what are your overall thoughts and feelings about the products now? Has it changed your perception of the brand? If so, how
My perceptions of the brand have definitely changed. I always though green products would be slightly sub-standard and they really aren't. They are just as good as others, and it makes you feel less guilty when you use them!