MNHQ - Can I ask a question? Do you tell guests that questions will be up in advance?
The best webchats have been where guests have pre-prepared answers to a few of the early questions and copy and pasted them when they first come on, meaning they get through quite a bit and have time to answer the stuff that comes in during the chat or just before.
I am wondered whether that is their own initiative or something they are directed towards as an idea.
TBH, I think it speaks volumes that he came on 2-3pm. So half of MN is at work, and the other half are about to leave for the school run (ok, that's hyperbole, but you get my point).