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JaneMumsnet · 15/09/2016 16:16

@Whohasnickedmyvodka

Ummmmm it's the 20th September on Tuesday not Monday mnhq

Oops - thank you Whohas - we've fixed the title now Blush

Monday 19 September at 2pm is the correct date and time.

JustineMumsnet · 16/09/2016 12:09

@BIWI

And by holding it at 2pm, you're not even making it easy for those of us who are at work to join in at lunchtime - seeing as most people have their lunch between 12.30/1.00 and 2.00pm!

Tbh with in-demand webchat guests we don't always get a lot of choice. We tend to steer them towards lunchtimes as that's when we have most traffic to the site and generally guest prefer working hours, but often we have to take what they can give us. Sorry if it doesn't suit all.

RebeccaMumsnet · 19/09/2016 14:48

Hi all,

Can we remind you all of our webchat guidelines please?

Obviously you're free to voice your opinion, but do be civil/polite - please afford our guests the same cordiality you would if they stopped by your own house. There are loads of Qs so please bear with, we're trying to get through as many as possible.

Thank you!

FinnMumsnet · 19/09/2016 15:01

From Twitter (@MJowen174):

'Jeremy Corbyn should've saved the Mumsnet questions and read them out at the next #PMQs.;

twitter.com/MJowen174/status/777865538185887744

RowanMumsnet · 19/09/2016 15:08

TO ALL OUR ESTEEMED WEBCHAT READERS (THIS MEANS YOU)

Please take five minutes to answer a survey about your webchat experience today

Whether you’re a lurker, a regular or someone who’s wandered in off the wilder shores of t’internet - we want to know how Mumsnet webchats are working out for ya

There’s a PRIZE of vouchers for the store of your choice for one lucky respondent

(We’ll be posting this link on lots of upcoming webchat threads as we want to get a wide range of views)

Thank you Flowers Brew
MNHQ

RowanMumsnet · 19/09/2016 15:20

@slug

Do we use our chat name or real name MNHQ?

Pretty sure it's user/chat name if you want to be in the prize draw please slug (will come back and correct myself if this is wrong!)

RowanMumsnet · 19/09/2016 15:50

@TheFairyCaravan

Rowan - I have come back to ask this - it was not at all clear on the survey which name to use, and I have used my real name, not my MN nickname - will this be OK?

So did I!

Apologies - basically it doesn't hugely matter whether you use your user name or RL name - it's your email address that we'll use to do the prize draw, so if you want to be in that make sure you stick your email address in.

RowanMumsnet · 19/09/2016 16:36

@LibrariesGaveUsP0wer

MNHQ - Can I ask a question? Do you tell guests that questions will be up in advance?

The best webchats have been where guests have pre-prepared answers to a few of the early questions and copy and pasted them when they first come on, meaning they get through quite a bit and have time to answer the stuff that comes in during the chat or just before.

I am wondered whether that is their own initiative or something they are directed towards as an idea.

TBH, I think it speaks volumes that he came on 2-3pm. So half of MN is at work, and the other half are about to leave for the school run (ok, that's hyperbole, but you get my point).

We do yes, and we try to encourage people to have a read through and arrive with some pre-prepared ones.

We also know that school run isn't the best time - apologies for that (do fill in the webchat survey as we ask about what times would suit you best)

To be fair in this case the guest is in the final days of a campaign and is operating on a very tight schedule. This can often be the case tbh - the more 'current' the issue or guest, the less time they have to dedicate to preparing and the less wiggle room we have on time. (Not always the case, but not unusual either.)

V sorry also to everyone pissed off about the biscuit question in the survey - there's an 'other' box in which you can state very clearly that you want the biscuit question to GO AWAY

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