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For those of you who worked in an office in 1960's - 1980's

332 replies

Choccyhobnob · 14/09/2017 11:28

The childhood memories thread reminded me of something I have wondered for years!

I work in an office and have done for the last 12 years. I have never known a time before emails and photocopiers.

My question is this - what did you actually do? I just can't imagine how office life worked back then and I'm really interested!

Thank you for indulging my perhaps naïve questions!

OP posts:
Thread gallery
5
eurochick · 14/09/2017 22:20

The envelopes with squares for internal mail are still going strong in 2017!

LoniceraJaponica · 14/09/2017 22:21

Yes they are eurochick. I work for a stationery company and we sell quite a few.

Keychanges · 14/09/2017 22:23

I had a summer job circa 1988 in an estate agents. Database consisted of index cards when customer requirements ans mock ups for windows display were done on a huge label making machine, transferred and laminated. Adverts for newspaper were the same format. Lots of keys kept in office too and for sale boards.

elkiedee · 14/09/2017 22:44

Oh, I love this thread. But then I have read books on the history of secretarial and office work. Thank you so much OP, and to all the contributors of their office memories.

My first office job was a temporary post in a university alumni office in 1993 - actually, I'd done some work as part of business admin training before that. I'd previously learned to touch type though not fast or very well on a typewriter, I think in school holidays. Both those offices were computerised - WordPerfect in the first, I can't remember in the second as my job was data entry using specialist database software - records of former students who could be contacted, engaged and tapped for money - fundraising.

There were two secretaries and they did fairly traditional stuff though we had computers. I don't know if email was used for the work, possibly not very much because others wouldn't have had it. There must be loads of email now!

Then I did a really posh secretarial course and temped for 3 years, briefly in my hometown and then in London, then worked in the same council department for 14 years. Everywhere I worked used some sort of computers, but there was quite a variety of software - did anyone else use Officepower or Uniplex? My temporary jobs included an accountants, various solicitors' offices, a couple of banks including a private client firm founded in the 17th century and very much a family business, an architects pracitce and several local government and civil service offices. in 1996, I went from one council job in an office where we used a lot of internal email - external email was a few years later - to another where it was available but not in use - I had to ring another neighbourhood office to find out how I could get them to email me templates for something. In several offices I had to use a typewriter to complete forms.

In one civil service office I had to do a word count, divide it by 127 or some equally weird number and fill in a little form for each piece of work. The typists' office had the slowest computers in the building and we had macros to produce letters which took ages to produce something and then you'd discover a mistake and have to do it again - crediting the typists with the intelligence to amend/add specific information to a form letter would have been a lot faster - or giving them the same sort of computers as were being used by people who couldn't type.

Smoking - I've never smoked and some offices were non smoking but I worked in one where other secretaries would come to the office where I was working with a couple of others for a cigarette break, and another with a colleague smoking at her desk. But from 1995 I can only think of those two where that was the case. So glad that didn't continue. Office buildings still included smoking rooms for breaks.

When I started in my last long term job in 1998 we used faxes a lot, though I remember them being a novelty which was getting more popular during a postal strike in 1990. When I left, most of that use had been replaced by email. From 2006 to 2011, I worked for a blind solicitor and his job and support needs really changed - he still needed me to do some secretarial and some support work and to help read out old deeds and things, but he also used a voice reader - when I first began there, I wasn't working with him much but he had a full time reader who didn't do secretarial stuff and a shared team secretary.

SusanTheGentle · 14/09/2017 22:47

Yep we still use those internal mail envelopes! Though I think they're selling so well because a lot of people don't get that they're supposed to be reused - I rarely see a battered one these days and had to tell out trainee how they worked. I told him "it's like forwarding an email but physical, you just write the next name in the next box" and he got it then.

We only use them for things like membership cards that can't be emailed though. And biscuits, there's been a long term single biscuit through the internal post joke going on for a while.

Davros · 14/09/2017 23:24

I had a number of golf balls which I guarded with my life, including the proportional spacing one, can't remember the name though. Does anyone remember Luncheon Vouchers? We used to get 60p a day. I took a friend's whole stock off him playing poker in the pub. In the late 70s - 80s I worked in a big open plan office that was filled with smoke. I've never smoked but didn't mind one bit! There were offices around the edge and, when I got promoted and sat in an office, the randy MD used to come in when no-one else was around, rub his hands and say "it's cold out there" and put them on my tits! I just laughed it off.

abigamarone · 14/09/2017 23:28

Having to decipher pages of squiggles ( boss's handwriting), carbon copies (always two copies)
And an electric typewriter. Nothing as high tech as a fax machine.

TickedOff · 14/09/2017 23:44

Haven't read any other replies yet.

My office job started in '87. We smoked, the outgoing post reeked of cigarette smoke. Typed on a manual typewriter, all claims were written out by hand and posted to the manufacturers. We had to use the phone to communicate. No emails. When we first had a fax machine we couldn't believe how bloody marvellous it was. Think we then progressed to a word processor. Possibly only 2001/2 when we started using computers, I remember one lady ringing and asking for our website address, I had the look of Jen from the IT Crowd and promptly ended the call.

oh yes and we had to lick stamps and envelopes Grin

RubyBluesey · 14/09/2017 23:47

I used a 'word processor' when they were the latest thing!

RubyBluesey · 14/09/2017 23:48

oh yes and shared the office with a chain smoker... what fun!

EBearhug · 15/09/2017 00:16

I also remember the "computer room " it was a very mysterious place that only a select few were allowed to enter.

Now called a datacentre, still air-conditioned, and we still don't let just anyone enter. You're not missing much, though. No natural light, lines of racked servers, quite noisy because of all the fans. It is one of the least favourite parts of my job. If you have everything on the cloud, it's still like that, just massive, massive datacentres with Internet connections.

I do miss the smell of freshly Banda'd exercise sheets.

I did typing as a 6th form elective - "girls of your calibre won't be secretaries," but girls of that calibre had to pay someone to type up their final year dissertations, if they hadn't learned to type, and couldn't get temping work as easily.

I used to have to type up library catalogue cards (and them file them in the card catalogue) - I was working in a medical library, and I still sometimes type -la rather than -al (right hand stronger than left). I had to redo any number of cards - medical, biological, physical, chemical, virological, bacteriological, haematological... almost every card had at least one -al suffix on it.

Luxembourgmama · 15/09/2017 05:59

Fascinating thread. Great idea OP

AJPTaylor · 15/09/2017 06:32

I worked in insurance claims 1988-now

First job

Claims register. Big book all claims recorded in with carbon copy torn off and posted to head office.
Index cards- written out and filed in card index drawers alphabetically. So if Mr Smith phoned up without a claim number it could be found
Paper file with doc in held together with lethal file pins
Typists. For standard letters we would write down para numbers and they would type them
Dictaphones for dictating letters onto tape.
Loads of clerical staff to file and pull post
If we needed to check an accident location layout we went and found it in our cars. Drew a scale plan and took photos which we took to Boots to be developed which we got back days later
See also people endlessly smoking in the office, ingrained sexism and casual racism.
You could turn a radiator on if it was cold and open a window if it was hot.

Now. Every task is done electronically (google street view fab). Smoking is done outside. Permanently too hot or cold due to aircon. 75 percent of the work is done in India.

AJPTaylor · 15/09/2017 06:37

And it was the endless postal strikes in the late 80s that was the reason that fax machines took off.
The first one we had was the one where the ink on the paper disappeared after 3 months

Ecclesiastes · 15/09/2017 06:44

Work used to be fun, back in the day. Best of all was no targets, no appraisals, no fecking competencies. You just did what you were paid to do and no one expected you to endlessly analyse it. I remember the horror of my more senior colleagues when appraisals were introduced, in about 1991.

Pizzaexpressreview · 15/09/2017 06:49

There was a big growth in call centres too wasn't there? I remember being surprised when I couldn't find the phone number for my local bank.... Or local anything or the person dealing with you account anywhere....

fucksakefay · 15/09/2017 07:01

This reply has been deleted

Message withdrawn at poster's request.

AJPTaylor · 15/09/2017 07:38

I had forgotten

No appraisals. No competencies

You started at point whatever on the pay grade

3 weeks bonus in the summer
3 weeks bonus at xmas

Payrise once a year regardless of anything. One year it was 15 percent! Suspect inflation was raging though!

EastMidsGPs · 15/09/2017 07:45

Not office as such, (I worked in NHS clinical dept in 70s and 80s)
When a consultant carried out his ears round evwryone on the ward had to be quiet. Patients beds were immaculate and all nurses stood reverently by. Patients were barely acknowledged as the team gathered around and discussed them. May have got a cursory 'how are we' from the Registrar.

Outpatient clinics stopped for morning coffee and biscuits or afternoon tea with sandwiches.

We wore a uniform and went out to far flung parts of a huge hospital sites wearing those heavy read lined nurses' coats.

All tests results were photocopied and every patient had an A5 envelope somewhere in an enormous filing system. You took turns doing this filing, patient name and hospital number written on front, initial test request card and test results kept. Some patients had tatty bulging envelopes others only ever the one.
Everyone hated filing so loads of envelopes lay on top of the filing cabinets until someone set about filing them. Data protection .... what was that?
We welcomed the YTS scheme as this filing became part of their job.

Agreed with pp no targets, no appraisals, a quick competency test once a year and then pay rise confirmed.
I did however earn around £52 a month

EastMidsGPs · 15/09/2017 07:49

So sorry about typos. Phone has mind of its own

ThePurpleOneWithTheNut · 15/09/2017 08:22

You just did what you were paid to do and no one expected you to endlessly analyse it.

Oh yes! You just did your job. I miss that. Now we work under a microscope. Constantly jobs are redefined, rationalised and in the state of flux. You darent go on leave cos when you come back everything is different.

My first office job was in the civil service. The whole organisation was a homage to driving itself along on a giant wave of self perpetuated paperwork, photocopying and tea.

allegretto · 15/09/2017 08:30

Lots and lots of filing!

Does anyone remember Luncheon Vouchers?

I still get Luncheon Vouchers! I didn't realise they weren't used in the UK any more. I also have to clock in and out at work. We also have to send faxes to communicate with my children's school as they don't have email and, despite having worked for 20 years for the same place, I have never once been appraised! Once more mumsnet reminds me that living in Italy is very much like living in a timewarp!

allegretto · 15/09/2017 08:38

I also worked for BT in the early 90s, dealing with customers who hadn't paid their bills. There was a lot of writing letters and talking on the phone. I was also in charge of a work experience girl who was scared of making phone calls. After she left, I found out that she had just hidden all of her cases and only pretended to speak to customers and I got a bollocking because all those customers had been ignored for weeks!

ThePurpleOneWithTheNut · 15/09/2017 09:25

I worked in a mainly male environment for a while, one thing I do remember were the topless page 3 posters everywhere. Don't think that'd be allowed now.

Fax · 15/09/2017 09:41

I was a civil servant, also signed the Official Secrets Act.
There was a senior manager who was a known groper. He met his match in Doris the typist. He groped. She grabbed and twisted. She told the whole office and he kept his hands to himself forever after.

We worked flexi time. You had to write the time you arrived and left on a sheet and if you ended up in credit you could take the time off. Later a machine was introduced where you stuck a key in at the door and it calculated your time. It broke down at least once a week.