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Octopus Money Coach

31 replies

chimichangaz · 09/04/2023 08:26

I heard about this job recently and it sounded really interesting. I'm thinking about transitioning into semi retirement from my almost full time well paid but stressful job, and this looked like a potential option. I've always been interested in personal finance but have no coaching experience. I wondered if anyone was currently doing the role or had access to a money coach through their work who could talk about their experience?

octopusmoneycoach.com/

OP posts:
Marchforward · 09/04/2023 08:36

I’m sure I read that itself a mlm.

BarbaraofSeville · 09/04/2023 08:57

The FAQs on the website are interesting. You get paid £225 per year for each person you coach.

Therefore to earn a salary out of it, you have to find a couple of hundred people willing to pay a few hundred pounds a year for general financial hand holding (there's Octopus's costs to pay too).

It doesn't appear to be the same as a financial advisor or planner which is a regulated role.

It looks like the sort of thing I'd be interested in and have transferable experience of advising people about something else, but I'd probably talk myself out of a job because I'd expect a lot of it to be 'you don't need to pay for this sort of thing just look on Moneysavingexpert.com'.

chimichangaz · 09/04/2023 09:52

The interesting thing for me is that while I'd look on MSE for a lot of information the same as you, there are so many people who really have no idea about how to improve their finances, even down to looking on MSE. Financial education is severely lacking and so many people could have a much better financial situation if only they had made better decisions based on having information. This role looks very interesting to me for educational reasons. I just wondered if anyone had experience of becoming a coach and how they had found the process, including finding clients.

OP posts:
BelindaMelinda · 10/04/2023 11:46

I've never heard of this but the job /FAQs do look really interesting. It's the kind of part time side role I'd love to do but I'm employed full time so wouldn't be able to commit to the 20 hours per week they want.

I think there's a huge gap in the market for this kind of money coaching. Mid way between financial advice and self serving. Yes, for many of us it's easy to say 'look at MSE', 'just get YNAB' or 'just type it into Net Salary Calculator' but it's really not that simple for everyone. Financial capability is a real problem for lots and lots of people and having this kind of one to one support I think could be life changing for some.

I don't think it's like an mlm like a pp said. Yes, it looks like you get a higher fee for clients you recruit yourself rather than those that are fed to you - but you're recruiting service users not other coaches. It's also a sister company of Octopus Energy and their coaching qualification is approved by LIBF which is a good sign.

In your position I'd go for it op. I'd be very interested to read an update from you if you decide to!

DelurkingAJ · 10/04/2023 11:48

I would look instead for a registered financial advisor with an opening for a new starter…a friend is one and spent months looking for candidates. That way you know you’re part of a bona fide set up and can gain qualifications along the way.

DelurkingAJ · 10/04/2023 11:50

Sorry. Missed you’re heading for retirement. Even so, financial advice without the umbrella of a qualified person strikes me as madness…what about liability insurance? Could you bear it if your advice were so badly wrong that you caused someone awful financial trouble?

BelindaMelinda · 10/04/2023 11:59

@DelurkingAJ the FAQs say you need to take out liability insurance. But it doesn't seem to be a regulated FA position - it says they have specialist advisors to who clients can be refered where needed.

I think it would be more similar to working for CAB or Debtline - except it doesn't focus solely on debts.

I'd imagine the format would be separated into categories...addressing debt - along with all general guidance on Breathing Space, personal insolvency if needed and who to contract (but not advice). Then savings, information (but not advice) on different savings vehicles, risk levels etc. General guidance on mortgages and pensions, info on how much you'd need to retire. Full monthly budget planner and all the usual MSE type guidance on how to lower your outgoings etc. So an overall money review and lots of information but being careful not to stray into Financial Advisor territory.

chimichangaz · 10/04/2023 12:15

Thanks all for commenting. Yes it's as @BelindaMelinda says, you do need liability insurance but you're not advising on products. I see it as the sort of financial advice that we could all do with without straying into investment or pensions specialism.

My only worry about it is if I leave my current role, do the training then decide it's not for me. So I'm going to look into whether I could do the training whilst working - I have one day a week I don't work, and maybe I could take some holiday over a period of a few weeks to fit it in.

I must admit it's made me feel quite excited about doing something I've always been interested in, and having the flexibility to fit the work around my life.

OP posts:
BelindaMelinda · 10/04/2023 15:44

Please come back and update@chimichangaz on how it goes. Good luck!

Hoppinggreen · 10/04/2023 20:29

How do you find clients?

Melissa1771 · 06/05/2023 02:41

Sorry to jump in late, but I’ve been looking at getting certified as a money coach. OP, did you find a good option for certification and to get started?

chimichangaz · 06/05/2023 14:31

@Melissa1771 if you are accepted by octopus you go through their training and get certification that way. Not sure what the private route would be.

OP posts:
EdFraser · 01/08/2023 17:10

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Sarah7550 · 27/12/2023 16:46

Hi there, I’ve come across your post after looking (again) at the Octopus Money coach role on the web. I’m in the same position as you. I work full time over 4 days quite a stressful job and I fancy a change. I’m always told how financially savvy I am. I’m also concerned that if I jack in my job and train for this that I’ll not get any leads and end up with no income at all. I don’t fancy having to seek out individuals to coach.
I just wondered if you made the move and how you’re finding it?
merry Xmas btw

chimichangaz · 27/12/2023 19:41

Hi @Sarah7550 I still haven't made the move!! While I've still got a mortgage to pay I think it's too much of a risk for me (I live on my own with an adult ds but he will be moving out in the new year at some point). Either that or I'm too much of a chicken!

I've decided to look into doing some coaching training in my current job to see how I get on with that first. Then I'll take it from there.

Merry Christmas to you too - and please come back and update us if you do decide to go for it!

OP posts:
MILTOBE · 30/12/2023 18:10

Being interested in personal finance wouldn't be enough for me to give you a couple of hundred pounds. I'd want evidence you'd done really well out of your investments.

BadgerFace · 30/12/2023 18:21

Is there any information on how/if Octopus help you link up with clients if you retrain?

To give another perspective - my firm had a corporate deal with Octopus this year which involved them offering a free (to the employee) year’s financial coaching to all of our 700 employees as part of our efforts to improve our employee benefits and wellbeing. I’m not sure how much the corporate rate was for the company but from the advisor’s end it’s easy access to a lot of people if you’re on the Octopus panel.

I was outside the wealth range to do it myself (I was referred to a different level which was a paid for service so I didn’t take up) but I understand we had about an 80% take up and had good feedback from our staff on their experiences.

So if you can get into corporate employee advising it might be a good gig!

tescocreditcard · 30/12/2023 18:25

MILTOBE · 30/12/2023 18:10

Being interested in personal finance wouldn't be enough for me to give you a couple of hundred pounds. I'd want evidence you'd done really well out of your investments.

Thats a really good response. However, the fact that you've stated this tell me that you are clearly NOT the type of person who needs a financial coach in the first place if you know what I mean.

Schnapps00 · 11/06/2024 15:03

Hi all, a bit late to the party but wanted to address a few questions on here as a current Octopus Money coach:
@BelindaMelinda You summed it up really well - the service covers all of those aspects, and more; the big one you missed that is a pretty central part of what we do, is making a financial plan to optimise someone's future decisions. Usually the 1st time anyone's contemplated that from people we talk to, but a really powerful tool. With regulated advisers behind the software, it means we can coach & also use the tool to deliver advice recommendations to clients.
@Marchforward It's not at all an MLM, at times yes we get a (small) referral fee if we refer someone to train as a coach who then qualifies, but a) No further earnings come from that direction and b) That hasn't actually been the case for a while as coach capacity & training pipeline has been full (less than 5% are accepted onto training as coaches, it's popular!)
@DelurkingAJ I touched on it above, but as you rightly point out, we're not regulated advisers and therefore aren't giving advice directly (we can still pass on action recommendations using the planning software, eg. save X into pensions to potentially gain Y income in retirement etc.). Training as an adviser is of course a valid other route, however much harder and more training £££ to get into. We do have liability insurance but it's highly, highly unlikely we'd need to use it, as I said we're trained specifically not to stray into regulated advice and calls are checked accordingly
@Hoppinggreen Clients can come either through personal networks (paid a bit more) or via workplaces arranged via the OM HQ team - calls then just drop into the diary so zero coach work needed for option b.
@Sarah7550 @chimichangaz At the moment, the flow of clients is good and diaries are full, however it can fluctuate so I would advise thinking very carefully if you need a confirmed level of income, it's a self-employed role so like any such role there's an increased level of uncertainty there, especially if you're relying on the workplace client flow.
@MILTOBE The value isn't in investment performance - we're not advisers (although there is an investment option via OM, which holds up well against all the relevant benchmarks - it's a passive-led, personal risk-attuned, low fee approach). The value is in planning & coaching - a holistic look at your entire financial picture over your whole lifetime to inform your decisions and coach accountability/structure to think through options/help make sure actions get over the line (like any coach). There isn't anything else similar out there to the same scope.
@BadgerFace Did you hold your initial call? Hopefully that would provide (free) value for you upfront and show you exactly what you'd be paying for
@tescocreditcard Funny you say that, sometimes the people who think they're all sorted, actually aren't! It's very, very rare that I talk to someone that I can't make suggestions to make improvements, if you think about it, the best sportspeople have more coaches, not fewer..Some of the value is purely carving out space in a busy diary to tackle this stuff. Clearly the wealthiest pay people to look after all this stuff but that's not the bracket of person we're talking to! (Less than £200k investable wealth)

Dizzyprincess1 · 10/08/2024 22:24

@Schnapps00 hi I'm really considering this can I message you a few questions I have.

chimichangaz · 08/11/2024 17:33

Sarah7550 · 27/12/2023 16:46

Hi there, I’ve come across your post after looking (again) at the Octopus Money coach role on the web. I’m in the same position as you. I work full time over 4 days quite a stressful job and I fancy a change. I’m always told how financially savvy I am. I’m also concerned that if I jack in my job and train for this that I’ll not get any leads and end up with no income at all. I don’t fancy having to seek out individuals to coach.
I just wondered if you made the move and how you’re finding it?
merry Xmas btw

Hi Sarah - did you make the move to the money coach role? I'm just sorting out my finances to pay off my (smallish) mortgage then considering semi-retirement. I keep thinking about this role; I think I'd really like it!

And thank you @Schnapps00 for your really informative post!

OP posts:
Schnapps00 · 08/11/2024 22:26

Dizzyprincess1 · 10/08/2024 22:24

@Schnapps00 hi I'm really considering this can I message you a few questions I have.

@Dizzyprincess1 Sorry I didn't get this update for some reason! Don't come on here often, yes of course no problem to pm :)

Schnapps00 · 08/11/2024 22:34

@chimichangaz No problem! I don't like to see mistaken comments about something that's totally above board and actually changing people's lives for the better on a daily basis :) It sounds like you totally get what it's about, go for it!

We've got a really busy few months coming up client-wise, with some huge workplace clients coming on board (think 10,000+ FTE), so plenty available for now, of course the training process would take a while. There's quite a lot of our coaches in a similar place - semi/newly retired.

Halister · 23/01/2025 10:09

Schnapps00 · 08/11/2024 22:34

@chimichangaz No problem! I don't like to see mistaken comments about something that's totally above board and actually changing people's lives for the better on a daily basis :) It sounds like you totally get what it's about, go for it!

We've got a really busy few months coming up client-wise, with some huge workplace clients coming on board (think 10,000+ FTE), so plenty available for now, of course the training process would take a while. There's quite a lot of our coaches in a similar place - semi/newly retired.

Hi @Schnapps00 thanks for the context and info above, this is something I've been looking at separately to Octopus but would be interested in the role with them. Would it be possible to ask you a bit more about the income, the way it works in practice please?

NaiceLemonHelper · 12/02/2025 12:37

Hi @Schnapps00 you have been very helpful with your insights, thank you. Just wanted to know, what is the split between finding your own clients to leads provided by Octopus. How many clients does the average coach in the 1st year?

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