Firstly apologies if this is in the wrong section. I wasn't sure where it should go but is financially related.
I got married 3 years ago. Always intended to take DH name but haven't legally changed it on anything ( other than Facebook)
All my cards / bank and work is in my current maiden name.
We are currently in the process of remortgaging as have reached the end of our current deal. We use a broker.
A few days ago one of my credit cards sent me a new card in my married name. I have not requested a name change. The next day another followed I called the companies and spoke to the fraud team to get an idea why it was requested and they have no idea they are absolutely baffled . They are confident it's not fraud but that something is prompting it they are still investigating.
I have racked my brains but cannot think of anything I have submitted in my married name that would prompt my card company to change my name. I don't use that name.
Today the mortgage advisor has got in touch to say that the application made in my maiden name has been rejected but my married name was accepted . He now needs proof I've changed my name for the mortgage company.. only I haven't changed my name . He wants a letter from my work confirming my identity only again work don't know me in that name ! It's a nightmare. I can obviously on Monday start the ball rolling with all that.
My main question is has anyone ever heard anything like this or anyone got any ideas what on earth I have completed that has promoted my name to change automatically? So stressed and confused.