Do you work in a bank?

[candlefloozy]

If you do, do you have access to peoples accounts?

Do you mean to check balances/statements? Yes

Yeah but is it monitored? So could my friend access my accounts even though it's not her department?

What an odd question. Why are you asking? Do you need someone to commit fraud for you or pass on confidential information?

People’s access will almost certainly be limited by their role. They’d be in a lot of trouble with auditors and regulators otherwise.

It is monitored so shouldn't do it without a legitimate business reason or her sat in front of you. I think people worry about this but I'm more concerned what I have in mine that what my friends may have.

No she would get in trouble you are not allowed to serve / look at family or friends accounts

Have a friend who works in a bank dealing with businesses. She's said a few things about someone we both knows finances and it got me wondering whether she's seen mine. As said a few fleeting comments like well you can afford it etc. As I've never told her my earnings before I was wondering whether she had had a look.
Nothing to do with me wanting her to commit fraud! Bloody hell!

She could get into trouble for accessing your account without a valid business reason

Is she making the comments in a vague way because she understands finance? E.g. in your line of work you are reasonably well paid - so you can afford it. Rather than a specific comment meaning - you have £2500 in your current account you can afford it.
Or maybe because of her line of work the two friends have discussed finances?

Things like what does cb mean? So basically child benefit on a bank statement. That was referring to an acquaintance.

The other person doesn't work in the bank we just know her.

I work in a Building Society but I don't have access to customer information.

It's very strictly regulated, controlled and monitored, and a sackable offence if you look at any information you don't need. Prosecutable too.

If you have an enquiry to deal with about someone you know, even vaguely, you have to pass it to someone else.

@Heratnumber7 thank you. I just wanted to know if she was able to access. Didn't want to get her into trouble but her comments just seem too outing.

My child benefit goes in with a -CHB on the end of it

If you think she might have accessed your account you should report it. U used to work in a bank, all access is logged. What role does she do there?

@DantesInferno I don't really know to be honest. I just know it's the business side.

Short answer, she may well have access to the system that allows her to view any account.

Long answer: this is highly, highly regulated and EVERY account view is recorded in case it needs to be audited. As a PP said, it is a sackable offence to look at any account you don't need to for work (e.g. friends, neighbours, celebrities).

If you are concerned, put a question in writing to the bank and they will be able to see if she has accessed your account. Be aware she may lose her job if you query it and she has.

I was told that you can access friends or family’s information .. full stop
... also being in the business side it wpuld
Only make sense to look if your friend has a business ... also could get in trouble for
Discussing private finances especially of a mutual friend too .

If she works in business banking, she’s unlikely to have access to personal accounts. I think you’re being paranoid.

I was on the business side, but due to the role had access to accounts. Most back office roles don't have.

It is a sackable offence as pp mention,

When I worked in retail banking (that’s like a high street branch) you could access any account in that banking chain anywhere in the uk. Do I could look at my boyfriends account in Town A whilst in a branch in London easy peasy. Banks can limit access, so tour log in will only get you access to view/action on a limited basis and whilst access is tracked for audit purposes it’s almost certainly not monitored at a level that if she took a sneaky peek it’d ping up.

If you flagged it as inappropriate behaviour to her manager though, they could definitely check her activity.

Might your mutual friend have text your bank friend saying "can't do x today, cb is late" and she didn't like to ask?

@TSSDNCOP thanks for that. I'm not sure exactly what she has access to but I think her role has changed recently.

@TurquoiseLagoon she was complaining about how she could afford things without working. It's not a friend but someone we know. She said what does cb even stand for? And I said child benefit? I am not bothered what other people do or how much they get in benefits etc. She was having a bit of a rant. But recently I've changed to her bank and when we go out we normally split the bill but she's been happy to let me keep paying and not argued it like she used to. I mentioned getting something and the cost and she said oh you can afford it. I'm not in a well paid job at all but partner is. My guts just saying she's looked. However I wouldn't want her to lose her job.

I would call her out next time and say how do you know I can afford it? If you've had a cheeky peak at my account you know this is a disciplinary offence don't you? And see how she reacts, her reaction will tell you everything. But to be honest you already know.

I would change banks to be honest.

@StrongTea that's what I'm thinking. Don't want her to lose her job.