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anyone NOT had a problem with CTC and WTC? Genuine question

49 replies

DelGirl · 10/09/2005 08:39

Just interested to know if any of you have not had problems receiving the correct amount of child tax credit or working tax credit. Apparently i've been 'awarded' some. I don't know how much or when i'll get it. My thought is that i'll stick in a savings account for now just in case they've cocked up. But, for how long?

Or, is it reasonable to assume that they've got it right and it just happens that out of 20k or so posters on here that quite a few have had to pay back money cos they got it wrong!

tia

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mumtosomeone · 10/09/2005 09:14

I have had no problems at all!! hope I arent speaking too soon!

sweetheart · 10/09/2005 09:16

mumtosomeone - We are now having problems with our awards for 2003/2004, 2004/2005 and 2005/2006 so give it 3 years and they'll probably tell you your award was wrong too!!!

I wish we'd never bothered claiming. It's been more trouble than anything else!!!

Nemo1977 · 10/09/2005 09:16

well i thought I hadnt had any probs after 2 yrs of getting it until out the blue last month they sai dI owed them £2000

mumtosomeone · 10/09/2005 09:18

But how do they get it wrong if you give them right figures? I dont get it!!!
Maybe they will tell us we owe them, but so far so good!

QueenOfQuotes · 10/09/2005 09:20

No problem here either (touch wood)

hatstand · 10/09/2005 09:22

massive cock-ups here. not for me but for my nanny. aboslutely stunned by how incompetent they are - between us we must have been on the phone to them 20+ times and they STILL have not sorted it out.

DelGirl · 10/09/2005 10:38

doesn't sound promising so far . But like mumtosomeone says, if you give them the right figures, how can they get it wrong? I spoke to someone at the tax office yesterday as I put a claim in in June and she took the figures off my tax return that i've just done. I don't suppose i'll get much as I worked a full year last year. When I put in a claim for next year, I'll have been on maternity leave for most of it so then it will go up??

So, that's 1 positive answer so far.........any more??

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cinderelly · 10/09/2005 11:38

I had no problems either... so far. I am expecting them any minute though as Ive recently swapped from employed to self employed status. I would be lost with CTC and WTC. My fingers and toes are crossed.

DelGirl · 10/09/2005 12:39

sorry, missed QoQ. So....3

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hatstand · 10/09/2005 12:45

they can get it wrong if you give them the right figures. they took my nannie's monthly earnings as her total annual earnings

DelGirl · 10/09/2005 12:48

i'm just trying to be optimistic hatstand . I have an idea if what i'm likely to receive so I will question it if it seems too much. I got the figures from the website 'do you qualify'. Please don't tell me that's a lod of b&ll?? Is it?

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DelGirl · 10/09/2005 12:49

load not lod

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cinderelly · 10/09/2005 13:29

I think that if you got the figures off their website, it cant go too wrong, and as you say if you do recieve too much tell them straight away and put the extra somewhere safe so u dont spend it!
p.s did you do self assessment? Am totally baffled by it! Do I include my employed figures and self empoyed figures. (went self employed in October, so got 6 months of employed income aswell????)

cinderelly · 10/09/2005 13:30

did that make sense??

Nemo1977 · 10/09/2005 13:42

delgirl i always give right figures and even phoned as soon as anything is changed at all whether it is increase or decrease. However they are admitting someone didnt change it on their system so I remain owing them £2000 and they have stopped my payments. Not good when im 26wks pg and in dire financial state anyway.

DelGirl · 10/09/2005 13:51

that's bead Nemo. I rang them as i'd not heard anything but they'd sent me a renewal. I gave her my figs and she updated them there and then, or at least I think she did as she said that what she'd done would trigger a payment. I live in errr hope I think.

Cinderelly, yes it was the self assessment. I always dread it and put it off but it wasn't too bad. I think you have to enter all income regardless.

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DelGirl · 10/09/2005 13:51

bad even

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Nemo1977 · 10/09/2005 14:09

delgirl when i phoned with last change I was even told due to dh wage increase tax credits would go down by £24 a month etc etc which they did. Then when i got letter they said there is no change noted but the date i called is..so I said well this happened that date because of this etc and they agreed all the other things had happened but that it hadnt been changed on the system so I said so I called on 8th feb to say hello????????????????? it really is a messed up system.

Nemo1977 · 10/09/2005 14:09

actually the best bit was my hardship payment of £1.39 when they stopped the tax credits

edam · 10/09/2005 14:14

Cinderelly, yes, you have to fill in all your income for self-assessement but IIRC you have to complete two different sets of pages -they should send you colour-coded pages, some for income from employment, some for self-employment. Just transfer the figures from your P60 for the employed figures. There are boxes where you state what tax has been paid already.
I found filing online was really helpful.
HTH

cinderelly · 10/09/2005 14:14

A friend of mine was having similar problems and after speaking to endless 0845 numbers and getting nowhere, she went direct to local tax office and it was sorted out there and then. I think she even got a cheque??

sparklymieow · 10/09/2005 14:19

we have had a small problem, when DH was off sick, they over paid the WTC, but in 2 years I have had no problems. In fact this year they owed me nearly £200 and are paying it.

Tortington · 10/09/2005 14:24

i swear this is true - but many many years ago.

i got a form returned to me with a big circle around something on the application - it was two birthdays of my children that i had written that were the same

twins you fkwits twins!
never got over it

myturn · 10/09/2005 14:25

No problems here thank goodness.

DelGirl · 10/09/2005 16:00

lol custardo and nemo!

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