＠acroo88 I'm sorry for your loss. I also had a miscarriage at 6 weeks last month. I don't live in the UK. In where I live, we don't have EPU. When I had bleeding that night, the only place I could go was A&E. I had a very bad experience which added so much pain on top of the miscarrige...
I too had to tell the medical staff what's happening to me, and for 4 times... The 1st time to the staff at the registration counter; the 2nd time to the staff at the diversion station (and when he asked questions like whether it was my first pregnancy, which was, I couldn't pretend to be calm anymore and broke down in tears in front of other patients waiting there); the 3rd time to the A&E doctor; and the 4th time to another doctor after I was sent to the ward. I might have repeated that to some other nurses, I lost count of that.
And when I was waiting in the A&E waiting for someone to bring me up to the ward, I missed the nurse's call because I was in the toilet, and the nurse asked my husband who's waiting outside to take me to section 19 (which I also heard clearly inside the toilet). So after toilet, I sat back down on the wheelchair and my husband push me while trying to find section 19. But after circling around the A&E area for 2 times, we couldn't find 19 cos the numbers ended at 18. We asked many staff along our way, everyone just pointed us to go straight and said 19 should be somewhere around the corner, but we went around for one more time and still couldn't find it. We did once stopped at 18, which was a nurse station, and asked them where we should go if we needed to go up to the ward. But they said they didn't have my name there, then brushed us off and asked us to keep finding 19 - which actually didn't exist. After we went around for one more time and back to 18 again, the nurse there finally asked if I was *my name, and said I should follow them up to the ward while having this "what have taken you so long to get here" look on their faces... Honestly, I was infuriated, but I was just too sad to be angry. How on earth could everyone, who works there every day, not know that there's no section 19? I'm glad that I had asked for a wheelchair, otherwise I'd be walking around for 5 minutes while bleeding...
It was just the beginning of a horrible experience... Actually I only bled very lightly on that night (but I think any kind of bleeding is not normal during early pregnancy and so I went to the hospital), but they basically treated my case as miscarriage when they couldn't find the fetus after 3 vaginal ultrasound scans. They said they would need 2 blood test results (for hCG) to come to a conclusion, and to rule out the possibility of ectopic pregnancy. I was then discharged after the first blood test, went back there 2 days later for the second test, and they arranged me to go back for another scan but only 3 weeks later (other patients were all going back the next week). They didn't explain anything to me. And they always talked so fast and in an irritable manner, making you fear of asking too many questions. So I thought perhaps they basically thought I already had a miscarriage and so there was no urgent need to do the scan again in the coming week. And they also said they wouldn't phone me to tell me my blood test results if "there's nothing abnormal/to be concerned" (of which only they could define what that means), cos obviously they're too busy to make follow-up calls to everyone. They didn't think you needed to know the results, because it's not important/necessary for you to know - but it actually was.
So 3 weeks later I went back for the scan, but this time to the Obstetrics and Gynecology Department, with all other patients either pregnant with a big bump, or holding their new born babies for postnatal appointments. I once again had to tell the nurses there that I had a miscarriage in front of all other pregnant patients, when they asked if I was there for prenatal checkup. When I entered the doctor's room, he told me that my 2nd hCG level had gone up nicely, doubling that of my 1st result, and it seemed that he thought he's going to do the scan for me to "see the baby", like I was doing a normal prenatal checkup. I was shocked, because I thought they had concluded that it was either a miscarriage or an ectopic pregnancy 3 weeks before, and I had made myself accepted that I had already lost my baby. But at that point, it wasn't a silver lining but just a piece of critical information that came to me way too late... because I did start to bleed heavily a week after I was discharged from hospital, and I went to check my hCG level at a private clinic and it had dropped to less than 5 (negative). So I told the doctor that, and that's when he said, 'oh then, it was a miscarriage'... I don't know why I was the one who told the doctors what's happening, rather that they telling me what I could do... to perhaps save the baby when there was still a chance. Why on earth didn't they tell me that my hCG level did go up, that I hadn't really had a miscarriage yet? Even though rationally I know it's still a very slim chance that I could have saved my baby, but the way they didn't follow up each case with the promptness and accuracy they should have, just because they're too busy, is not something that is forgivable.
Maybe it's just like that no matter which country you're in. Public hospitals are notorious for their horrible services, while private ones are extremely and unreasonably expensive. There's nothing we can do about it.