Boy tumbled into daughter's car in carpark

[Minicarz]

A group of five 13-15 year old boys were messing about in the car park today and one of them pushed another into my daughter's car. It's an Aygo and she was in first / second gear, crawling in traffic to get out onto the road.
One boy got his foot caught under the driver's tyre and it pulled his trainer off, and skinned his heel.
She got out but they wouldn't give names and after shouting at her for 'running over their mate' they ran away without giving names. She did manage to ask the boy (who limped off) his first name and age - 13.
She has a video she took immediately after she stopped. It shows the boys and the injury as he limped off. No dash cam.
A man walking by gave his number to her as witness and two boys stopped and said it was the other boys. They also gave first names and numbers to her.
She phoned the police from the carpark and they said we'll just give you a crime number, which they have.
She is worried about the boy. All the children scattered.
What else should she do? She is upset.

Nothing, she has done absolutely everything that could be expected of her.
I was in a similar situation once and did phone the school as I knew which one they'd come from, to suggest they do a talk on road safety as much as to ask them to do a welfare check!

Nothing.
Car is not damaged?
The boys were clearly messing about.

This!

Sounds like she did the right actions after the incident. However, it would have been better not to have been moving, even slowly, if kids were larking about near the car.

I wasn't moving when it happened to me, because I'd realised he was about to walk backwards into the road as I turned the corner. He still did his knee significant damage!

She should let her insurers know. In case the boy makes an injury claim. She isn't at fault, but people will really try it on!

I’d also have a hard wired dash cam fitted as well, this is one of the reasons why we have one - neutral playback of any incident.

Don’t do thar whatever you do

No don't do this. It will increase your insurance upwards by a lot.

I am worried that she should tell insurers, but will that increase her premium?
But they were scallies, and he was 13. What if he needs hospital and she's reported for it?

She's fifty-one and never had an incident or a speeding ticket.
Protected no claims, fully comp. She says she has legal cover too.
I'm worried.

Your daughter is 51?!! And she's not asking for help herself?

She should tell her insurers. It won't increase her premium unless the injured boy makes a successful claim, which is unlikely. And there is nothing to report. She has done everything she is legally required to do.

It happened yesterday afternoon and she asked me if there was anything else she should do.
I asked on here, specifically to find out about informing her insurance.
I was going to say, 'be kinder' but then I saw your user name.

Thank you @prh47bridge
Eminently sensible, as always.

Agree, they will put your premiums up for no reason.

@hidinginthebathroomagain @ByQuaintAzureWasp
But there's a risk that if a claim is made, the insurance company can cancel the insurance and say she didn't report it. Then it's difficult to get insurance in the future.

Though as a point of good driving, as soon as she could see kids messing about that close to her car, she should have stopped, gone into neutral/handbrake on and shouted to them to behave around traffic, rather than continuing to move towards them.....

Absolute nonsense.

Yes she needs to report it to the insurers they’ll log is as a ‘notification’ not a full claim but will likely put a £5k reserve against as a just in case. Far more preferable than not notifying and risking a claim repudiation for none notification. As there’s an initial assumption of strict liability for pedestrian versus car incidents unless categorically proven otherwise ( very difficult) it doesn’t matter at this stage that she ‘wasn’t at fault’.

this boils my blood.
Your daughter is a decent person with an exemplary driving record like so many, put at risk by a complete twat who should have better things to do than arse about in a car park.
She has done the right thing. Tell her not to waste another second of her life worrying about him and hope he learns his lesson.

I would post it on the local FB anonymously so that parents can talk to their kids about it. It could have ended quite differently with one boy pushing another into a car.
If they were wearing school uniforms I'd call the school (in my town there would be a point, but it may be different where you live).

Thanks. She's given me more info - she was crawling in a traffic queue to leave the car park. They ran / jumbled into the queue from another lane of the car park down into her car. Like a letter E - she was crawling along the long lane and they tumbled out shoving and pushing each other from one of the short lanes. She couldn't see them until they bashed into the car.
They were in trackies and hoods not uniform.
Two other boys stopped as they saw it and they were in uniform. She has their first name and a phone number.
Thank you for this.

It was in a city and she lives in the next shire.

She just forgets it.

As should you.