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Blood test nurse with NO appointment got firemen to damage door.Who pays?

440 replies

logiccalls · 03/12/2025 22:06

Someone who goes decades without any G.P. contact (being allergic to chemicals, and therefore never wanting to get pills) decided to get a private health MOT: The results were excellent, except for one which indicated it might be advisable to take a further blood test via the N.H.S.

The person was permanently disabled by a violent and stalking ex, therefore finds it difficult to get to a surgery, and asked them to send a home visiting nurse to do a blood test. This is a person made resilient by adversity, and keeping as healthy as possible, so with no history of mental problems or heart problems or anything else. (And even the requested blood test was resulting from a private MOT, which the NHS knew nothing about)

The GP has never been spoken to, just the receptionist, who promised to pass on the request for the blood test .

There was no further contact: NO appointment: No response: No email: No phone contact: No letter: No text.

Many weeks later, suddenly, a stranger had got into the block of flats, without using the intercom, and was agressively hammering on the flat door and trying to force the door handle to turn.

There was still no phone call, email or text. It could have been any intruder, inebriated, deranged or drugged. The occupant stayed silent.

The mobile phone rang, but with a witheld number, (which someone who has previously been stalked would of course never respond to.) Eventually, the stranger at the door went away. (There had been a parcel outside the door, before the stranger arrived, and as soon as she left, the occupant could at last open the door to retrieve it, and did so.)

An hour (?) later, a man was beating on the door as if to smash it in, and shouting. The occupant is deaf, but was obviously not going to open the door, to violent strangers, so again stayed silent. (But, because the parcel had been taken in, was clearly not lying unconscious on the floor for lack of a routine blood test, for which there had been NO appointment.)

The hammering on the door continued for hours, (?) and although the phone was constantly being rung, it was never used to send a text explaining there was any legitimate reason to attempt entry.

Later, it turned out the nurse had called the fire brigade, and it was their men taking over from her in battering the door. They then began to drill holes in the door.

The occupant had been unable to use the phone to try to get a lawyer, or to ring for any possible help from neighbours or the building caretaker. The 'number -witheld' calls were coming constantly.

With the flat's front door being destroyed, there was at last no choice for the occupant except to go to the door and call out "Who are you and what are you doing?"

A fireman explained who he was, and that there was a blood test nurse who had claimed that the occupant had "failed to attend an appointment for a blood test", which apparently he believed was justification for smashing the door. (?!)

a)There was NO such 'appointment'. b)The occupant had no idea who the nurse was, or the fireman was. c)Nobody texted.

But could it ever be reasonable to smash the door of someone for such a minor reason, for someone with no medical or mental illness history, and with evidence the person has taken in a parcel, so is obviously fit and well?

This is bullying and abuse of power, instigated by that extremely aggressive nurse, and enabled too readily by a fire brigade who were colluding in the constant phoning, yet never requesting a text should be sent, to a deaf occupant, to identify themselves or the blood test nurse, or to give information about the alleged "appointment".

(The medical records will not show much contact with the NHS, for decades, but there would be a note about deafness, so the fireman's statement that he had called out the word 'fireman' would not be justification to destroy a door.)

There is no house insurance. The front door is a security door and a fire door, so will be expensive to replace. Large holes have been drilled through it. Is it true, as the fireman suggested, that the NHS surgery will be liable to replace the front door?

OP posts:
LAMPS1 · 04/12/2025 07:01

I understand the allergy situation completely OP.

But tell me, did you (or this man) not wonder throughout all of the phone calling and simultaneous door banging, before the door wrecking started, that it might have been better to call out ….WHO IS THIS?

You may think they should have known you were deaf in one ear/ partially sighted/ slightly immobile/ traumatised from a previous stalker, but OP, who has time to obtain and read through a patient’s history in an emergency when they are afraid you may be lying unconscious on the other side of the door?
An emergency is an emergency. They are trained to do what they can quickly, to save a life.

Also, did you, at no time think….this could my blood test person that I asked to come to my house so maybe I should just answer my phone or call out through the door to enquire ?

Or, if you were so very afraid you were about to be attacked/ murdered by a stalker, why not call 999 immediately ?

Where was your general every day common sense as a very fit, with no mental health problems, quietly living, member of the public.

Bambamhoohoo · 04/12/2025 07:03

Rozendantz · 04/12/2025 05:48

And also, invest in home insurance...not because they'd necessarily pay in this situation (I've no idea if they would) but because it's the smart thing to do in case your house burns down and the firemen at the door take too many hours to get inside to put it out

It’s a flat. If someone doesn’t hold insurance for the flat then whole block is uninsured.

it’s very unlikely the flat isn’t insured. It’s possible if the residents manage it themselves and didn’t bother, but unthinkably high risk.

TreadLightly3 · 04/12/2025 07:04

I really feel for you @logiccalls - after what you’ve been through no wonder you weren’t answering that racket. I think the GP surgery should pay but I don’t know how you can get that to happen. Maybe start with a complaint letter to them then escalate to your local primary care trust/the CQC?

Flopsythebunny · 04/12/2025 07:04

InMyOodie · 03/12/2025 22:50

@Fatiguedwithlife we don’t usually make appointments for home visits as by their nature the patient is housebound and therefore able to be visited any time.
Unless specifically requested we wouldn’t ring beforehand to let person know we are coming-

This shows a lot of contempt for the client. It's just good manners to let someone know you plan to call.

The district nurse service doesn't work like that. You the person bad requested a home visit for a blood test, but they were slotted in when the nurse was available. Will if the person doesn't answer the phone to withheld numbers, what would have been the point in the nurse ringing to say she was on there way

Ritasueandbobtoo9 · 04/12/2025 07:06

I’ve read the whole thread now. I suggest you get a hearing check as you have much less hearing than you think. Your local council can get you equipment such as phone, doorbells, lights, intercom for hearing loss. I suggest a ring camera/camera intercom so you can see who is the other side of the door. Let your GP / District Nurse/ Social Care how best to communicate with you. Get a door chain, so you only have to partially open the door.

Minjou · 04/12/2025 07:06

OP is simultaneously perfectly healthy and also deaf, physically disabled, mobility impaired, allergic to chemicals, housebound, and unable to answer her own door or phone.
And expects health services to know she's perfectly fine without ever engaging with them. Also she requests a home visit for a blood test but also won't answer calls or the door to anyone so they can't do the test.
And for absolutely no reason other than spite, a nurse spent hours bashing on the door and got the fire brigade to break the door down, at which point OP is suddenly able to ask who's there and what they want.

Ok OP. Clearly all well with you, no need for any help.

🤨

Ritasueandbobtoo9 · 04/12/2025 07:07

TreadLightly3 · 04/12/2025 07:04

I really feel for you @logiccalls - after what you’ve been through no wonder you weren’t answering that racket. I think the GP surgery should pay but I don’t know how you can get that to happen. Maybe start with a complaint letter to them then escalate to your local primary care trust/the CQC?

Home Insurance

Bibanova · 04/12/2025 07:07

Because of your past trauma, it’s completely understandable if you feel a strong need to stay in control of everything in your life. Your responses suggest that this may be affecting how you experience the situation. Navigating the NHS can be incredibly difficult — the system is complex, and even different parts of the NHS don’t always communicate well with each other.

In the service I work in, we’re required to get explicit consent from patients before sending any text messages. If you haven’t had recent contact with the NHS, it may not have been possible for you to give that consent. That could be why the nurse wasn’t able to text you.

PollyBell · 04/12/2025 07:09

Minjou · 04/12/2025 07:06

OP is simultaneously perfectly healthy and also deaf, physically disabled, mobility impaired, allergic to chemicals, housebound, and unable to answer her own door or phone.
And expects health services to know she's perfectly fine without ever engaging with them. Also she requests a home visit for a blood test but also won't answer calls or the door to anyone so they can't do the test.
And for absolutely no reason other than spite, a nurse spent hours bashing on the door and got the fire brigade to break the door down, at which point OP is suddenly able to ask who's there and what they want.

Ok OP. Clearly all well with you, no need for any help.

🤨

This sums it up perfectly, we just need one of fire-fighters to want to shag one of the nurses and we have a new carry on film

But seriously op I hope you are getting support for whatever mental health issues you have it would be of more use than focusing on a door

Lastfroginthebox · 04/12/2025 07:10

It's not bullying and abuse of power! The nurse was doing the responsible thing calling the fire brigade when there was no answer. The person in the flat could have answered the phone, shouted out, rung 999 herself. Whatever happened to the message (there would have been one) giving details of the visit is unknown, but there are so many ways that the person in the flat is unreasonable that I suspect it might also have been ignored.

usedtobeaylis · 04/12/2025 07:13

An appointment should have been arranged and I don't know who pays for the door but the nurse done the right thing when you didn't answer either the door or the phone. I'm not convinced the nurse wouldn't have called out who they were at the same time they were at the door.

SlurpyMcslurpson · 04/12/2025 07:15

The home visiting nurses do not tell you they are coming as patients are meant to be housebound and supposed to be home. Lots of people abuse the service who aren’t housebound and go out. So then they discharge them

plus they can’t tell you a time as they have lots of visits to do and travel time

99bottlesofkombucha · 04/12/2025 07:15

QuornAgain · 03/12/2025 22:31

So the person allegedly has no mental heath issues yet:
believes they are allergic to 'chemicals'
cannot go to a GP surgery
cannot open the door or answer the phone
cannot even speak through the door to confirm that they are ok
believes that someone performing a wellness check and being concerned about the lack of response is 'bullying and abuse of power'
These are all signs of poor mental health, agoraphobia is a serious mental health condition. This person needs to see a counsellor to help them process their trauma so they can try to start leading a normal life again

This, the op seems to think their post describes normal thinking but it really does not.

Lastfroginthebox · 04/12/2025 07:18

logiccalls · 03/12/2025 23:10

You would, if your life had been threatened by a persistent stalker, who had nearly managed to kill you previously, wouldn't you?

I'd ring the police in that case. A lawyer couldn't do anything (except perhaps ring the police in your behalf).

Gonners · 04/12/2025 07:21

99bottlesofkombucha · 04/12/2025 07:15

This, the op seems to think their post describes normal thinking but it really does not.

Sadly, AI isn't 100% convincing. This, for example:

Text is the natural friend of deaf people, or, as they are sometimes called 'deaf and hard of hearing' people. Blind people are often and more correctly called 'blind and sight impaired' people. But the words 'deaf' or 'blind' are less cumbersome.

Friendlyfart · 04/12/2025 07:23

That all sounds completely bonkers.
If ‘the person’ has been damaged by a stalker if means they’re mentally ill ie, have trauma at least. So by saying ‘no mental illness’ that is wrong. Someone w no trauma response would open the door (not deal enough not to hear it).

AnotherVice · 04/12/2025 07:23

I haven’t RTFT so apologies if someone has mentioned this already but, ‘deranged blood results’ can often be life-threatening. Hyperkalaemia for example causes arrhythmias and severe anaemia will affect your breathing. The ambulance service is often called by GPs to go and check on people unannounced and absolutely if we cannot make contact then we get the fire service to force access. It’s literally to try and save lives. I don’t think you’ve mentioned exactly your iron levels but I suspect this is why the nurse did what she did.

Legobricksinatub · 04/12/2025 07:27

It doesn’t sound like a very comprehensive private MOT if it doesn’t include basic blood tests that they feel are indicated. I had a private appointment a few months ago and was sent to the nurse to get a blood test whilst I was there. The NHS is not a testing service for private medical care. My GP wouldn’t request a blood test without speaking to me first (or seeing me if it had been years since they last saw me).

OP also declares herself to be totally healthy despite a significant disability that means she is ‘largely housebound’, allergy to unspecified chemicals, deaf, immunocompromised so unable to attend a busy clinic, and unable to answer the phone despite someone banging down the door as it might be a spammer and she would have to hang up on them..

Theroadt · 04/12/2025 07:29

Midgetgemsplease · 03/12/2025 22:17

Agreed. Not deaf. Deaf but could've phoned neighbours. None of it makes sense

Agreed. And if theyvwere able to go somewhere for a private “health MOT” which incidentally would include a bloodtest usually then why couldnt they get to a surgery like the rest of us little people who are as OP says fit and healthy?

TheSnowiestQueen · 04/12/2025 07:30

You don't 'ring a lawyer' (or even consider it) because someone is battering your door down.

I've not read all your very long posts, but who is this person? Is it you or a friend/ family member?

DuchessofStaffordshire · 04/12/2025 07:30

AintNobodyHereButUsChickens · 03/12/2025 23:15

Uhh no, I’d call 999 as any sane person would. What’s a solicitor going to do if you’re in the process of being attacked?

Edited

Write them a stern letter asking them to cease and desist.

TheSnowiestQueen · 04/12/2025 07:32

DuchessofStaffordshire · 04/12/2025 07:30

Write them a stern letter asking them to cease and desist.

LOL- how would they know who to write to?

slashlover · 04/12/2025 07:32

logiccalls · 03/12/2025 23:10

You would, if your life had been threatened by a persistent stalker, who had nearly managed to kill you previously, wouldn't you?

No, I'd phone the police if I thought a stalker was trying to get in.

LoudSnoringDog · 04/12/2025 07:33

Minjou · 04/12/2025 07:06

OP is simultaneously perfectly healthy and also deaf, physically disabled, mobility impaired, allergic to chemicals, housebound, and unable to answer her own door or phone.
And expects health services to know she's perfectly fine without ever engaging with them. Also she requests a home visit for a blood test but also won't answer calls or the door to anyone so they can't do the test.
And for absolutely no reason other than spite, a nurse spent hours bashing on the door and got the fire brigade to break the door down, at which point OP is suddenly able to ask who's there and what they want.

Ok OP. Clearly all well with you, no need for any help.

🤨

Nailed it.

CryBecauseItsOver · 04/12/2025 07:35

You've got some neck on ya to go to a lawyer and waste (their time) for essentially wasting a nurses time, and the fire brigades time.

you sound extremely awkward.

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