Is my letter legally blackmail under English law?

[PoisedPearlHelper]

I am writing to lodge a formal complaint against the solicitor who saw me on 24th June. I attended your firm to sign a simple deed poll, yet the service I received was wholly unacceptable.
What went wrong

1. The solicitor appeared unfamiliar with the basic law governing deed polls; I had to Google the statute on my phone and explain it to them.
2. Their spoken English was so limited that simple points had to be repeated, destroying confidence in any advice.
3. I was kept waiting more than an hour past my appointment time without apology or explanation.
4. When finally seen, the solicitor failed to complete the deed-poll signing I had booked the appointment for.

Impact on me

1. I lost over two hours of my day and value that wasted time at £150.
2. The delay forced me to rearrange related paperwork, causing further inconvenience.
3. The experience left me feeling angry, insulted, and uncertain whether I can trust legal professionals.

What I expect you to do

1. Pay me £150 as a goodwill gesture for the time and inconvenience your firm caused.

Please treat this e-mail under your formal complaints procedure. If I have not received a substantive written response within 8 weeks, I will escalate the matter to the Legal Ombudsman without further notice. I look forward to your prompt reply. Yours sincerely,

The solicitor I complained about tried to link my above letter with blackmail ... apparently they think i am demanding money to take down a bad review I wrote of them a few days before I sent the letter. They also claimed the letter was spam in response to my review and tried to have it taken down.

Here is my review:
Avoid this place at all costs. The solicitor barely speaks English and showed a shocking lack of legal knowledge. I actually had to Google the relevant law myself and show it to him — he had no idea what I was talking about until I pulled it up on my phone. Completely unacceptable for a so-called legal professional.

I was also left waiting over an hour past my appointment time with no apology or explanation. When I was finally seen, he still failed to complete the task I came in for. The entire experience was a waste of time and money, and left me feeling angry and insulted.

Unprofessional, clueless, and not fit to advise anyone.

EDIT: The owner has just replied that it's spam. I have attached screenshots to prove it is not.

Why are you starting another thread about this @PoisedPearlHelper ?

Because they need legal advice from the legal section of MN.

Cool, but the Op has started multiple threads about the same issue.

There’s no advice to be given. OP’s time won’t be worth £150, they’re all best just walking away

You just get the original thread moved to legal by mnhq 🤷‍♀️

You've already had responses to another thread on the same subject @PoisedPearlHelper why didn't you just ask MNHQ to move that post to legal, instead of starting another post?

She was told to do that. I think she just doesn’t like the answers she’s getting there so is hoping for a nice fresh audience here to agree with her 🤷‍♀️

I've never seen so much nonsense coming out of having to wait an hour for a meeting. Chat-gpt seems to be on overdrive for her.

Have you considered calming your tits OP? Maybe come back to the issue in a couple of days.

Haven't seen your previous threads so I'll take a look, but how have you come to the valuation that your time was worth £150?

Does your job pay you £150 per hour?

Emotional stress she says on her other thread 🤦‍♀️

Just skimmed her posts and if she values her time so highly she's lost a fortune in time spent typing on Mumsnet 😂

OP, you’re just embarrassing yourself. Do yourself a favour and delete your Chat-GPT account - by using AI slop to try to debate with a solicitor, you have marked yourself as an idiot and an easy target and the solicitor will continue to treat you as such.

She's asked, but as it didn't happen instantly, she's busy getting ChatGPT to draft MN a legal letter demanding 150 compo for her time.

OP, your letter reads to me as if you've threathened to lodge a formal complaint with their regulator unless they give you £150. It's not linked to your poor review at all.

To me it sounds like you left the poor review - which seems reasonable due to the poor service - then decided afterwards that you wanted them to compensate you, hence your threat to complain/cause them trouble, if they don't pay you compensation. So yes, blackmail. Can't see you doing time for it though.

But do complain about them, and drop your attempt to get money out of them, they're not paying up.

This whole post, plus the complaint letter all seem like ChatGPT output to me.

🤣 I want recompense for my time reading the op’s post. Estimated at £600.

They are.

Get a solicitor OP, you’re going to need one. And stop using ChatGPT- this is what happens!

OP: ”ChatGPT generate me some gobshite to post on mumsnet.”

ChatGPT: “urghhh not you again!!!”

By googling your review I have easily found the name of the solicitor involved and your real name FYI

Yep me too.

I don't think this is blackmail. However, your time will not be valued at £150. The most you are likely to get from the courts is the return of any money you have paid this solicitor, and it isn't clear you would even get that. Posting a negative review won't help you get anything from them and may make it harder.

I’ve seen your other thread, OP.

I always dread coming across people like you in real life.

You’re being a menace, OP. You got your thing witnessed, so just move on. Stop trying to cause hassle for people.

On OP's other thread, she says it for "emotional damage". Take that as you will .