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Deceitful behaviour from school - don't know where to turn

512 replies

godofthunder24 · 13/05/2025 17:33

Hi,

My son's school denied him access for 3 days last year due to his mum having COVID. Following our own research we determined that it was unlawful for the school to deny access for this reason.

Once we presented the legal advice to the school they changed their advice and altered their criteria for allowing my son back into school. It seems very clear to me that they were concerned about the repercussions of unlawful actions and tried to misrepresent their original instructions.

I complained to the school and I've gone through the complaints process with the chair of governors, a complaints panel and the DfE.

The governors have consistently provided inaccurate information during the complaints process which I strongly believe is their attempt to cover up the schools original actions. The governors have access to all of the evidence which is in email form but they continue to misrepresent that evidence.

The DfE have confirmed that the decision to deny access was unlawful.

The Local Authority are not willing to do any other than ensure the school is adhering to the complaints process from now forwards.

I am literally sick to death of feeling wronged by the school and not having a channel that will listen to me and go through the evidence in sufficient detail.

I don't really want to go down the legal route myself but feel like I'm running out of options. Would be great to hear any advice from someone in the know or someone who has been through something similar.

Many thanks,
Ian.

OP posts:
muggart · 14/05/2025 10:24

That’s really poor behaviour from the school and it is galling that they have so little respect for their customers. However, realistically I doubt there is anything that you can do legally.

I would leave a bad review stating exactly what happened, and then draw a line under it.

Kreepture · 14/05/2025 10:26

godofthunder24 · 13/05/2025 22:51

As I've said many times now it's more about people in public positions breaking their code of conduct and myself being lied to. If the teachers and governors think it's OK to lie to get themselves out of a sticky situation then how is that acceptable?

It isn't ok, and in an ideal world we'd all love that apology in those situations, but sometimes it isn't going to happen, and we have to accept that.

I get why it's important, but in the grand scheme of things, it's time to let it go, to move on, and stop allowing it to take up space in your life.

TwinklyOrca · 14/05/2025 10:40

godofthunder24 · 13/05/2025 20:41

I'm looking for the school to admit that they could have handled the situation better and to apologise for causing all of this stress. It's been going on since July last year.

You have too much free time…

Hotbathcoldknees · 14/05/2025 10:55

My experience of teachers is that they could never apologise and admit they were wrong, It's almost a personality trait - they are always right, even when they are wrong. But for your own good I'd suggest you move on - you can't push water up a stream!

Maybethisallthereis · 14/05/2025 10:55

godofthunder24 · 13/05/2025 21:41

Because we're responsible people, COVID still exists and some people are vulnerable.

I agree! You went out of your way to tell the school when your child didn’t even have it. The school probably didn’t know what to say as no one else would have bothered therefore told him to stay off school.
You brought this on yourself! Just give it up.

Busybeemumm · 14/05/2025 11:00

ThaTrìCaitAgam · 14/05/2025 06:59

Except three days of school. 😅

And also a father who isn't fully present rather than a futile mission just for an apology.

butterfly0404 · 14/05/2025 11:21

I understand your frustration but you won't get the outcome you want. The more you challenge the school, the more they will dig their heels in and it just becomes a battle of egos to prove a point.
The more you focus on this, intead of what is really important, the more damage you'll do to your mental health and likely your son will pick up on it, thus affecting him more than the original issue.

Pick your battles - life has its ups and downs and this really isn't worth losing months of your life fighting it.

HollyBerryz · 14/05/2025 11:54

Complaining to schools is a lost cause. As you have found out Govs just cover their anrses and the DfE/LAs don't give a shit. Is it a LA school or academy?

BunnyEaster · 14/05/2025 14:46

CatHairEveryWhereNow · 14/05/2025 09:54

Ie to hold the senior mangers and therefore the senco to account would harm my child. I feel the senco is dangerously incompetent because her report would have sent my child to semh school. But I'm not going there because schools do close ranks and they do not appreciate learning from mistakes. You will be the problem. Whatever mistake they have made. Not all SMTs are like this. But too many are.

We had same with some shcoking elder care - learnt form maternity compliants from Dsis and me that left us heard and managment acknowledge they'd fucked up but with us having lesser care afterwards. We couldn't be there 24/7 to protect them and needed care to improve - so you have to be careful and work with/round them.

Here the child no longer at the school - I'd have left it with a written complaint and thought a change in procedure they got going foward was a win.

Yes it's a bit different when your loved one is no longer in their care.

The first thing I asked was would my dd be suspended because I was questioning the report. To pre empt the backlash to shut me up.

In the ideal world you would be free to call things out, some of which is illegal and goes against the send code of practice in my case. But as can be seen on this thread, I'm not going to stand up and risk backlash on my child when 99% of other parents wouldn't.

You play the stupid imorale game.

JudgeJ · 14/05/2025 15:03

EdithBond · 14/05/2025 09:01

It’s also highly unprofessional.

Especially if some of the ‘batshit’ parents have mental health problems, disabilities or stressful social problems (e.g. domestic abuse) that mean they may not always behave in a typical way, compared to healthy, able people.

In most professional settings, staff don’t moan and gossip about service users.

If they need ‘catharsis’, to decompress from difficult interactions or stress, they have reflective practice discussions with a manager or as a team. Or are offered counselling sessions.

In social housing, a culture developed of brushing off tenants, as ‘that tenant’, ‘serial complainers’ or ‘troublemakers’. Tenants weren’t listened to. 72 people died in a fire they’d warned about.

If that's what parents want then maybe it can also apply in reverse, no gossip about teachers at the schools gates and especially not in a club where alcohol may have been imbibed! Maybe parents don't know the minutiae of teachers' lives and problems if we're going down the predictable lists of excuses for their behaviour.

Nominative · 14/05/2025 15:03

Baital · 14/05/2025 08:54

Of course it is in that situation. Refusing to meet their long term needs, despite adequate notice.

This situation is equivalent to schools saying pupils shouldn't come in for 48 hours after an episode of D&V. A brief period for a specific transmissible illness.

It might be, if the school had been following a lawful policy in saying a healthy child whose mother has Covid shouldn't come in. However, it wasn't. Having a relative with Covid is not a valid reason for decreeing that a child should not receive their entitlement to full time education.

Schools can't escape from the fact of having imposed an unlawful exclusion simply by saying "Oh dear, we made a mistake".

JudgeJ · 14/05/2025 15:05

HollyBerryz · 14/05/2025 11:54

Complaining to schools is a lost cause. As you have found out Govs just cover their anrses and the DfE/LAs don't give a shit. Is it a LA school or academy?

Or maybe they have enough real work to do without bothering about a petty complaint form a would be Perry Mason.

Nominative · 14/05/2025 15:07

Baital · 14/05/2025 09:02

Neither is a child whose D&V is over. But they are potentially still able to pass it on to others, which is why they can't return to school for 48 hours after the last episode of D or V, even.if they feel completely well.

So that would be lawful and not an exclusion It doesn't change the fact that what happened to OP's child was an unlawful exclusion.

Nominative · 14/05/2025 15:11

Baital · 14/05/2025 09:05

You did at 8.50 today, for example, as did the poster following you.

If that is how you interpret either of those posts, you are seriously lacking in basic comprehension skills. It is very clear that neither of us is saying that any time a school sends a child home it is an exclusion.

Nominative · 14/05/2025 15:14

Nanny0gg · 14/05/2025 09:52

Then why leave your child there?

He hasn't. Read his messages.

Nominative · 14/05/2025 15:16

Maybethisallthereis · 14/05/2025 10:55

I agree! You went out of your way to tell the school when your child didn’t even have it. The school probably didn’t know what to say as no one else would have bothered therefore told him to stay off school.
You brought this on yourself! Just give it up.

Except that isn't what happened, if you bother to read his posts.

Nominative · 14/05/2025 15:18

JudgeJ · 14/05/2025 15:05

Or maybe they have enough real work to do without bothering about a petty complaint form a would be Perry Mason.

A school that views an unlawful exclusion as a petty matter is a failing school.

PinkCentipede · 14/05/2025 16:08

@BunnyEaster

Sounds very similar to my situation. School have already suspended leading to child leaving/excluded 2 children before they are 6 years of age in DD’s class Plus attempting to reject my DD’a placement.
They can write bloody awful things, cut and paste, lie to get funding, and justify spending that funding on their high SLT wage while ignoring the needs of my DD because she is quiet.
Schools should be there to serve their local community. We shouldn’t be pandering to them/sucking up to them/treading on eggshells because they wield power to exclude.
I hope things are changing. OFSTED are penalising schools that try to off roll children. I’ve found the Local Authority/law are on my side.

MrsKeats · 14/05/2025 16:34

Soontobe60 · 13/05/2025 18:08

At least your campaign of harassment will give the staff something to talk about in the staffroom.

And cause more people to hand their notice in.
The level of self-absorption of parents on here is astonishing.

Hotbathcoldknees · 14/05/2025 16:58

MrsKeats · 14/05/2025 16:34

And cause more people to hand their notice in.
The level of self-absorption of parents on here is astonishing.

Or the school could just have said sorry, we messed up - like I'm sure they encourage kids to do on a daily basis - why is it so hard?

Jux · 14/05/2025 17:18

You sound like my husband. He spent years fighting a public body because they were wrong - they were btw. All his spare time and attention was focusssed on it and it overshadowed everything for about 2 years. It was finally resolved in his favour, which encouraged him to fight another 'injustice' in similar single-minded way for about 8 months until he won.

Then he was prescribed sertraline. THANK GOD FOR THAT!!!! He's a changed man. Is much more settled in himself, has returned to being human.

OneFunBrickNewt · 14/05/2025 17:56

Hotbathcoldknees · 14/05/2025 10:55

My experience of teachers is that they could never apologise and admit they were wrong, It's almost a personality trait - they are always right, even when they are wrong. But for your own good I'd suggest you move on - you can't push water up a stream!

I'm a man.
I'm a primary school teacher.
I make a point of apologising to a child if I genuinely need to- I model this behaviour- I don't have a problem with this.
Like most of my colleagues I'm only human though, and I react better to parents/am more likely to go out of my way to accomodate them if they are polite and professional in their dealings with me. If you shout and swear at me, although I wouldn't dream of taking it out on your child (I'm NOT being sarcastic here, I geuinely wouldn't) I can honestly tell you it's less productive than being polite to me.

I don't think Ian is helping either himself or his family, even if he is right.
It's a bit like driving, it's better to give way to an agressive driver even if you have right of way, than to be in the right but also dead as your car is smashed up.

Soontobe60 · 14/05/2025 18:09

prh47bridge · 14/05/2025 08:15

Yes, an exclusion. Don't care how long you worked in schools, you are wrong. Learn the law. If the school stops a child from attending lessons, that is an exclusion. The fact that the proper process was not followed means it was an unlawful exclusion.

Is it an exclusion if a school tells a parent that they must keep their child at home for 48 hours after a vomiting episode?

PinkCentipede · 14/05/2025 19:25

@OneFunBrickNewt

Hope it’s ok to point out that accommodate is with cc and mm.

PinkCentipede · 14/05/2025 19:32

…or perhaps not. Because if I attempt to challenge - the governors will decide that spelling is not important, I’m a pesky parent and my child needs excluding…