Heres another one of their "laughable" complaints cathf Link to full article is above.
"Edward Murray, of Whitebeam Court in Pendleton, was recovering from two heart attacks and had been told to go for walks as part of his rehabilitation. Last Thursday, he was on his way out of the block but the front door had scaffolding and a barrier around it, so he used the back entrance...
"As I walked out into the car park I felt something on my face that started burning" Edward recalls "There was a man there spraying the wall and I asked him what he was using and he said Acid'...My face carried on burning and he said It's probably because your skin's not used to acid', pointed to some water in a tub and told me to rinse my face. It was a large tub and I couldn't pick it up as I'd just had my heart attack, so I rubbed a bit on my face but it carried on burning."
Edward went back to his flat and repeatedly washed his face but the burning continued, so he decided to go to the Pendleton Together office at Brotherton House, opposite Salford Precinct, where workers from Keepmoat, the on-site contractor, and Pendleton Together, the project management company, came out to see him and were less than helpful...
"They took me in a room and said All we can do is apologise'" he adds "No offer of first aid, no Do you want us to take you to hospital? Or do you want us to ring you an ambulance or a taxi?' Nothing. They asked for my email address and said they would email me over instructions with what to do for the burning. With that I left Pendleton Together's office and ran back to my flat, which isn't good after a heart attack."
The burning persisted so Edward got himself a taxi and went to Salford Royal Hospital, where staff eventually transferred him to Wythenshawe Hospital's special burns unit for treatment. He was kept in overnight, treated for burns from hydrochloric acid, and discharged the following day with medication and instructions to keep clear of the sun to avoid further damage to his skin.
As he was originally in a hurry to get to hospital, Edward had gone out wearing only a t-shirt and with £10 in his pocket, £5 of which he had already spent on a taxi to Salford Royal...
"I could only afford a £4 bus to Manchester and then had to walk to Salford in the heavy rain" he recalls "I got home and from then until now I'm still wondering if I'm going to have another heart attack because of the stress. Pendleton Together has not even contacted me to see how I am or to see if I need anything. They've never been near. I'm disgusted."
While Keepmoat staff have been to see Edward, the company's health and safety procedures are sure to come in for major scrutiny. An official note given to Edward states that the worker who was spraying the wall should have had a canister containing a solution to dilute the acid, to be applied within sixty seconds. This certainly didn't happen. Neither were there any notices warning tenants that dangerous solutions were being sprayed on walls next to an entrance."