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Is this level of strictness normal on a private catamaran charter?

522 replies

Itsgettinghotinere · 06/08/2026 08:12

We’re currently on a private catamaran charter in Croatia. For the most part, the week has been great, the Islands are beautiful and it’s been wonderful to see so many different places.

That said, I’m not sure if our experience of our skipper and hostess is usual or not…

We planned a sailing holiday as we wanted to do an activity holiday with our teens. I’ve sailed and grew up with small pleasure boats. We made this clear when we booked via the charter company and specifically listed it on our preference list. The preference list also stipulates that learning to sail is one of the possible options. We have not been allowed near the helm let alone sail! To be fair, the wind has been minimal so we’ve been under engine all week but yesterday would have been perfect but no, we are not allowed.

We are also not allowed to:

  1. wear shoes on the boat. We know this however our hostess constantly shouts “shoes, shoes, shoes” at us as soon as we walk on to the sugar scoops! Every time. Without fail.
  2. Sit on any outside seating while wet from swimming. When swimming we have to stay at the front of the cat until we dry off. I’m referring to the all weather outside seating. It’s making it very difficult as we’re not allowed to get any water while we swim as were might drip on the teak.
  3. We are not allowed to drip anything anywhere: my husband was washing his hands in our cabin but the cabin door was open. While drying his hands some water dripped on the floor and our host saw and immediately came into our cabin and dried up the 3 spots.
  4. We are told to eat over our plates. Our teens are 14 and 13 so it’s not as though food is dropping everywhere. My son was told to eat his watermelon over the plate as our host didn’t want to spend her time cleaning after him. We are not allowed to leave any crumbs on the table and look out if any accidentally end up on a cushion (out door cushion).
  5. One evening my husband had a glass of red wine and it came with a warning not to spill any.
  6. They have made restaurant bookings ahead for us which is fine for the most part but one was very expensive- (€650) and we only had two drinks each. The next evening was the same so we said we’d like to move our booking to a different restaurant and was told that it would make things awkward for them, they wouldn’t honour future bookings maybe and we ended up eating there.
There are other instances like this. The obsession with everything being clean all the time. We are very clean, tidy and respectful people. We just feel like we’re intruding on their boat.

While I’ve typed this I’ve been told we can only apply sunscreen off the boat, nowhere on the boat as apparently the front is full of sunscreen! I make us all stand on the front and apply sun cream. We don’t use sprays and I’m very careful about applying it. But it’s not enough and now we can’t use sunscreen unless we’re in the harbour or on land! In fact, our packing list said sun cream would be provided as they understandably want to use creams that won’t damage the boat. We arrived to find none so I suspect they prefer guests don’t use anything.

We’re walking on eggshells and just don’t feel welcome. Is this normal behaviour? I’d like to hear from those who had chartered before. Thank you

OP posts:
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amargaritaplease · 07/08/2026 06:35

Marchitectmummy · 07/08/2026 04:34

I don't want to be rude but this just shows your ignorance around the use of a Catamaran and I suspect have not been on one, which is fine. The rules are there for safety and to ensure the boat isn't needing to be taken out of action as a result of careless behaviour. Others have already mentioned slipping on water, so what about dropped suncream? Pretty slippery isn't it? Ever dropped and left suncream on a fabric, probably not but it stains if left. On a Catamaran the people whose boat it is will not be waiting around to clean up at all times, they will be working sailing, navigating, managing the sails, they may be anchoring, they may be sorting out freshwater, cleaning cabins, organising and planning the day. It is a very busy role they can not be monitoring guests all day so rules and following them are important.Food hygiene is vital as rats on board are a real issue and again will take the Catamaran out of action to resolve. These things are chartered for the whole season normally, if they are taken out of action to resolve sloppy unnecessary behavior then it affects the next booking. These vessels are not hotels.

For all we know the repeating of instructions may be down to someone in the group not following them.

To be honest I think you are incredibly keen to be rude, and patronising as well, you come across as quite insufferable

Itsgettinghotinere · 07/08/2026 07:01

SavBlancinRecovery · 07/08/2026 00:15

If you really want to pi$s them off start brushing your long hair in the cabins or heads. Hair in the bilges is awful to deal with! (And dangerous)
sounds like you have chosen a charter with a livaboard couple - they’re probably short of cash and doing this out of necessity.
such a shame to have this experience. We did a charter out of Naples and the skipper was so lazy he never wanted to put the sails up. We didn’t give him much choice in the end and also insisted on nights on anchor much to his annoyance. I got some pretty nasty food poisoning as a result 🤮

We’ve not had the sails up once. Apparently we need 10 knots to sail which isn’t strictly true - 5 knots which we have had would be fine. I think the don’t like to use them.

OP posts:
Itsgettinghotinere · 07/08/2026 07:09

Thinking about our arrival, they were late getting the cat ready so we sat for 30 mins waiting which isn’t really an issue but then had to listen to the host explain that she’d not had a coffee all day and that she hates Saturdays (change over) and that she’d been shouting down the phone at the boat charter company. There were signs from the beginning.

Anyway, we’ve booked a lovely hotel in Split. I’m packing now and we’ll be there by lunch - I’ll be writing to the Charter company on our way to the airport but I want to enjoy the last few hours.

OP posts:
SuzieGotYourNumber · 07/08/2026 07:31

PrincessofWills · 06/08/2026 21:09

We owned a 40ft sailing boat. No shoes on deck or inside is absolutely normal, we did the same always.

Suncream gets all over the cushions and doesn't come out despite laundering, so I totally understand where they're coming from. In fairness very few people sit in the direct sun these days.

Dripping water over the teak decks is pretty awful. Would you walk into your home dripping wet onto your unvarnished wood floor?

The eating thing, it sounds as though you or your children are dropping food. Clearly you haven't experienced skippered charters before, but all this is very normal on a well maintained boat. I suspect there are aspects of your behaviour that make you poor guests.

Ridiculous comparison - dripping water on a boat deck v dripping water on flooring in a house. What do you do on your boat if it rains, or there are waves? Bring the deck in?

AlphaApple · 07/08/2026 07:51

Please let us know what the charter company say OP. I’m so sorry your holiday was ruined.

BananaSplitX · 07/08/2026 07:52

Please leave a public review of your experience.

If you want to have a nice pizza / dinner in Split, we always go to Pizzeria Skipper. Make sure when you book to ask for a table outside ideally on the right hand side. It’s got beautiful views, right by the sea and pizzas are great. Our kids love 1m pizza, you can choose 3 different pizzas but it comes as one long pizza for the whole table.

Also, we love the views from the Split Rooftop bar, part of Cornaro hotel, in the very centre of Diocletian Palace. It used to be the Post Office for the region for hundreds of years and has been turned into a hotel. The roof top bar is open to all, not just hotel guests. They serve great cocktails and mocktails for the kids. And the views and stunning. They also have a cocktail swimming pool as a part of the bar where you can sip your drink in a shallow pool, but we haven’t tried it. (Address Sinjska Ulica 6).
I’ve attached some pics of both places.

Hope you enjoy your last day after the stress of the charter.

Is this level of strictness normal on a private catamaran charter?
Is this level of strictness normal on a private catamaran charter?
Is this level of strictness normal on a private catamaran charter?
Is this level of strictness normal on a private catamaran charter?
Cathandkin · 07/08/2026 07:54

SuzieGotYourNumber · 07/08/2026 07:31

Ridiculous comparison - dripping water on a boat deck v dripping water on flooring in a house. What do you do on your boat if it rains, or there are waves? Bring the deck in?

It's utterly ludicrous, isn't it? If you don't want your boat to get wet, don't put it out to sea! Certainly don't hire it out for holiday makers who would want to snorkel and swim.

godmum56 · 07/08/2026 08:12

Itsgettinghotinere · 07/08/2026 07:01

We’ve not had the sails up once. Apparently we need 10 knots to sail which isn’t strictly true - 5 knots which we have had would be fine. I think the don’t like to use them.

do they know how?

godmum56 · 07/08/2026 08:15

MrsCarson · 06/08/2026 22:25

No shoes as in street shoes that you have been walking about in on land especially, they get grit and scratch the deck, but Deck shoes you reserve for the boat, helps stop stubbing toes and slipping if the deck does get wet, which it does.

well that's what I thought. Especially when I was watching Cowes week on TV yesterday and saw they actual racers racing in trainers!

Itsgettinghotinere · 07/08/2026 08:18

BananaSplitX · 07/08/2026 07:52

Please leave a public review of your experience.

If you want to have a nice pizza / dinner in Split, we always go to Pizzeria Skipper. Make sure when you book to ask for a table outside ideally on the right hand side. It’s got beautiful views, right by the sea and pizzas are great. Our kids love 1m pizza, you can choose 3 different pizzas but it comes as one long pizza for the whole table.

Also, we love the views from the Split Rooftop bar, part of Cornaro hotel, in the very centre of Diocletian Palace. It used to be the Post Office for the region for hundreds of years and has been turned into a hotel. The roof top bar is open to all, not just hotel guests. They serve great cocktails and mocktails for the kids. And the views and stunning. They also have a cocktail swimming pool as a part of the bar where you can sip your drink in a shallow pool, but we haven’t tried it. (Address Sinjska Ulica 6).
I’ve attached some pics of both places.

Hope you enjoy your last day after the stress of the charter.

Thank you for these recommendations, we will absolutely try the cocktail pool! It sounds a real treat.

OP posts:
godmum56 · 07/08/2026 08:20

Moth2aflame · 06/08/2026 22:27

In my experience yes. No need for shoes on a yacht.
If you are say tendering to shore for dinner the crew will take the shoes in a basket on the smaller boat for you to put on when you hit land.

Edited

Surely that depends on who you are and what your preference is? Other sailors on here have talked about wearing deck shoes to avoid stubbed toes and so on. I absolutely get having shoes which you put on immediately you reach the top of the companionway and never ever wear anywhere except on the boat (like wearing slippers at home)
I was watching Cowes on TV yesterday and the racers i saw were wearing trainers so what is good enough for them????

TourdeCrema · 07/08/2026 08:25

Are they getting commission on the restaurant booking?

99bottlesofkombucha · 07/08/2026 08:26

I’d go nuts about the sunscreen and ask if their personal insurance or the charter company was covering the insurance claims from cancer due to sunburn, but I make all my kids very sun safe in holidays and it’s hard enough when they are swimming. Trying to ban suncream would send me into crazy lady mode.

Cathandkin · 07/08/2026 08:35

TourdeCrema · 07/08/2026 08:25

Are they getting commission on the restaurant booking?

Sounds like it, that's crazy money. All in all it sounds dreadful.

bafta16 · 07/08/2026 08:40

I don't understand this. 650 for a meal?

Sometimesitsmyownfault · 07/08/2026 08:41

godmum56 · 07/08/2026 08:20

Surely that depends on who you are and what your preference is? Other sailors on here have talked about wearing deck shoes to avoid stubbed toes and so on. I absolutely get having shoes which you put on immediately you reach the top of the companionway and never ever wear anywhere except on the boat (like wearing slippers at home)
I was watching Cowes on TV yesterday and the racers i saw were wearing trainers so what is good enough for them????

Those are actually proper deck trainers. The soles are specific to grip a wet deck and are quick drying.
Not all deck shoes are those slip on lace-up Sebagos or Dubarrys.

HoppityBun · 07/08/2026 08:45

I’d be interested to know how you get on with your comments to the charter company. I hope things get better for you once you’re home.

At least this holiday has been a distraction. No doubt in future years you’ll look back on it with amusement but it does seem like a wasted opportunity in many respect.

godmum56 · 07/08/2026 08:47

Sometimesitsmyownfault · 07/08/2026 08:41

Those are actually proper deck trainers. The soles are specific to grip a wet deck and are quick drying.
Not all deck shoes are those slip on lace-up Sebagos or Dubarrys.

my point is that shoes exist that are suitable for deck wear, especially if you arenot racing in fact not being allowed to actually sail at all.

Priach · 07/08/2026 08:54

They sound like CFs who should not be hosting. But OP I think perhaps you have been a bit of a doormat and should have asserted yourself sooner.

McPancreas · 07/08/2026 08:55

We had a few bad experiences in Croatia including a boat trip with an awful skipper.

The place is beautiful and rammed as a consequence however lots of the people we interacted with as tourists (esp men) were really arrogant and rude.

We won’t be returning as there are equally amazing places in Europe where the people are more pleasant or you get much better service/food to make up for the tourist premium.

Onewildandpreciouslife · 07/08/2026 09:05

I hope you enjoy the remainder of your much needed holiday.
My one suggestion would be to give feedback to the charter company now, not wait until you get back (sorry if I’ve missed a post that you’ve already done that). If you are still uncomfortable, or want more sailing, give them an opportunity to fix it for you now.
A few hours under sail might transform it for you!

PinkHibiscusFlowers · 07/08/2026 09:15

The more I read about these two comedians, the more they are giving me the rage on your behalf.
Rules are one thing but this dictatorship is just beyond ridiculous- I’m so sorry you’ve had such a shit time.
They clearly don’t care how their attitude may make you feel. You shouldn’t feel bad about reflecting the energy back - they sound like bullies and are deffo on kick backs.
I hope you get to relax when you get off and write a stinking review 😠

AlannaOfTrebond · 07/08/2026 09:38

Some of the answers on this thread are hilarious.

Why is a catamaran different to a yacht (they don't need capitalisation)? A catamaran is a subtype of yacht, it just happens to have two hulls rather than one. Why on earth would there be different rules onboard?

Teak is used for boat decks precisely because of its inherent waterproof non slip properties - what on earth do pp's think happen if it rains or a wave splashes onto the deck? Of course you can drip bloody water on it with no ill effects.

The only time I ever had an issue with suncream on board was when a child accidentally squirted half a bottle onto an interior cushion. We chucked it straight into the washing machine and not a mark in sight. Exterior cushions never a problem.

As people seem to be asking the qualifications posters have to make assertions on this thread. DH and I owned a yacht which we chartered as skipper and hostess in Croatia, as well as working on superyachts and flotillas.

Guests are paying to relax and have fun. As crew, being entrusted with someone's precious holiday time is a privilege and anyone who can't get their head round that shouldn't be working in the hospitality industry.

AFigureWalks · 07/08/2026 09:58

Have you pushed the hosts in the water yet?

akkakk · 07/08/2026 10:03

godmum56 · 07/08/2026 08:47

my point is that shoes exist that are suitable for deck wear, especially if you arenot racing in fact not being allowed to actually sail at all.

It has nothing to do with type of shoe…
I own all sorts of sailing footwear including outfits costing over £1k which I use to race / for off-shore… completely professional kit and amazing footwear, but I would not wear it on the super yachts I have been on because of the risk to their decks - the risk is nothing to do with grip and everything to do with the potential of bringing onboard microscopic grit particles which then damage the teak deck.

As mentioned above - an average super yacht could have half a million of damage done to decking by a guest walking grit from one end to the other…

we were allowed to wear footwear (of any kind - possibly excluding high heels but as a bloke I don’t tend to wear them anyway!) but anything worn on the boat had to be brand new and never worn anywhere else - so I would buy a pair of sebago deck shoes brand new for each trip - £150 is quite a low cost v. the hundreds of thousands a week in charter cost (though I was a guest!).

when racing yachts they didn’t have teak decks which are expensive options for high end boats primarily for the look as they are a nightmare to maintain! They had fibreglass decks with built in grit and you wore sailing shoes or boots which you used in and off the boat and you didn’t care about getting grit onboard

So you can’t compare the types of boats or the need to act differently…

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