Ridicuous hotel review

[Kubricklayer]

I'm due to visit Tenerife soon so thought I'd check out the recent reviews of our hotel (not sure why since it's all booked and paid for). Anyway here's the latest one:

https://www.tripadvisor.com/ShowUserReviews-g672806-d13290846-r1006147219-BahiaPrincipeFantasiaTenerife-GolfdelSurSanMigueldeAbonaTenerifeCan.html

Is it just me or is this a ridiculous review? Traveller unable to go due to medical emergency. Attempts to change hotel stay the day before they're due to occupy the accommodation, but hotel refuse. Then blames hotel.

Isn't this what travel insurance is for? How can you reasonably expect a hotel to find new occupants with less than 24 hours notice ('notified the night before')?

I like the one where the person was unhappy it was a bit windy 😂

I read on the hotel review we stay at, that on a Thursday morning you can't get to reserve the sunbed you want as shock horror they clean everywhere before breakfast.
Pool area doesn't open until 9am on a Thursday

I guess some folk can't relax anywhere? I'm usually so grateful to be away that even the grimmest of circumstances registers a 7/10 from me 😂

@Kubricklayer TA isn’t the only review forum. Yes, people say stupid things. Some might say something useful. You choose reviews that mostly say the same thing (good or bad) and believe them.

I realise this but it just baffles me why someone would think this is the hotels issue? What do you think travel insurance is for?

Yeah pretty stupid. I've been there and agree it's not 5 star like in the UK, it's no Waldorf Astoria or Grand Brighton. It's a tourist class hotel in the Mediterranean and a pretty good one at that. I wish people would think about how much they pay, break it down to per night rate and then think about the star rating, they would be more generous

Some people will moan about anything! And will only do a review if they've got something to moan about, never a good one. When I'm researching holidays I look at the ones with an average of 4.5 out of 5 and sure enough almost all of them are 5 star reviews and one or two giving one star and saying it was awful, worst place ever and I think "were you actually at the same place?"

The funniest ones are the contradictory ones like "The food was disgusting, I starved as I could barely eat any of it and it was so greasy and stodgy I put on half a stone".

You don't have to spend long on Trip Advisor to find the idiots!!
We stayed in a hotel where lots of people complained about how it was on a hillside and the resort had a lot of outdoor steps (it was a lots of small buildings complex rather than one big hotel block) and granny had really struggled etc etc......it was so clearly stated that this was the case from their website and listings so people mustn't even read the large print, let alone the small print, when they book things!
I used to work with someone who booked an August holiday to one of the canary islands and was then stressing about how hot it would be for their toddler.
Me: well what did you expect, it's practically on the equator
Them: the equator??
Me: yes, it's a long way south
Them: well it wasn't that warm in Majorca last year
Me: Majorca is in the med though, it's a lot further north
Them: are the canaries not in the med?
Me: No, they're in line with north africa
Them: but they're spanish??
Me: *opens google maps
Them: oh, i thought the flight time seemed long
🙄

I wish there was a "you'reanidiot" button on TA.
One on MN as well, come to think of it.

Isn't that what insurance is for?

I look at the low scores and think, would that be an issue for me? If it’s a non issue or a ridiculous moan I discount it straight away.

Sometimes bad TA reviews can be useful in their own special way. 😋

I remember an American reviewing a seafood restaurant in Brittany and being outraged that he'd ordered shellfish and was brought (what was presumably) fruits de mer and had to take the shells off all the items HIMSELF.

I thought it sounded proper old-school fresh, authentic and wonderful.

@jbck Exactly - it’s nearly always the same - Americans complaining about lack of refrigerators in rooms or people from middle/far east complaining the staff aren’t fawning over them 24/7 - whilst in many cases paying very average prices.

I’ve changed my name for this, when we went to Goa, as the pilot announced the time and temperature in India, someone started kicking off because no one had told him Goa was in India. He was still complaining about it on the flight back two weeks later.

My ex is the king of dickhead reviews (I'm sure he thinks his word is gospel)

'Stinks of cabbage' (no it didnt)

'Hotel full of old people' (to be fair,we did bring down the average age by about 40 years)

'No fried eggs at the buffet' (scrambled wasn't good enough)

'I saw a young lady giving an old man a bj down the road' (what the hell does that have to do with the hotel?)

'Expensive' (I paid!he hid in the loo!)

'I didn't like the pub down the road' (again,what does that have to do with the hotel?)

'No cable tv' (they never said there was)

'The chef gave me a funny look' (maybe because ex was glaring at him)

'I didn't like the glass my coke came in' (normal standard coke glass)

I wish I knew his TripAdvisor username-id love to see what else he's written

Prat

Op if this is the hotel you’re going to there’s a Facebook page with lots of info.

I’ve stayed there, amazing considering how little we paid per person per night! Worked out at £39 pppn!!!

Makes me laugh when people kick off about the lack of kettle and tea making stuff in rooms. I just wouldn’t expect that in a hotel in Italy for instance.

People get so hung up about star ratings. A lot of the star rating is about the facilities they have on site - so swimming pool, gym, kettles in rooms, al' carte restaurant, and that type of thing. Guests have very different things in mind when they rate a hotel and state categorically its not 5*

In Cuba I stayed one night in a fancy hotel in the south, there were plenty of US citizen in the hotel and they complained very loudly abut the speed of the lifts. To me the lifts seemed to go at normal speed? But apparently it was a big deal that they went so slowly

@MikeRafone yep they often have bizzare complaints. One I stayed at was moaning about lack of an ice maker on the floor- never advertised they have one!! What with that and the refrigerator issue , I’ve concluded they must go on holiday and just sit in rooms ( which they always say are too small) drinking

I read a review that I'd actually heard the writer whinge about (or there's a few of them). The subject was the buffet. It was a hotel in Grand Canaria in December. Pretty busy but not high season and still the whole works but there was nothing to eat except salad and chips. Then again at breakfast because there wasn't any English style bacon.

I tend to look at the concentration of reviews. If most are at the top, all good.

A classic for me was a chalet review. The previous guest had written that the other guests had been too noisy and they hadn’t found it restful. Er, what the people you travelled with? 🤣 (you can only rent the whole place)

Some people are just idiots. Some of the funniest ones I have seen:

Complaining the salt water pool was too salty (clearly advertised as a salt water pool) and the beach was too stoney (it was a pebble beach that wasn’t owned by the hotel and a quick google would show it was pebbles).

Canadian tourists complaining there was no Canadian flag outside to welcome them at a relatively upmarket beach hotel in Cuba.

@Kubricklayer Yes I get insurance but I don’t get hooked up on reviews either. Americans are keen on naming Billy the Bellhop and others complain about minor issues that don’t bother me at all. I’m good at skim reading but at times I have agreed with reviews. A bed and breakfast in Santa Monica had a broken chandelier on the landing in March. It was still like that 1 year later. It’s that sort of thing I do notice.

Agree about 5 star comments. Very few tour operators use the best hotels due to cost.