You pay a fortune in Europe and the US for airport taxes, why shouldn't they provide wheelchairs/golf buggies for single traveller parents struggling along with babies, toddlers and luggage
Because the airport taxes cover:
•R255 VAT on the ticket ( 14% of R1820 fare which the government takes)
•R172 passenger service charge (which the airport takes)
•R22 passenger safety charge (goes to the Civil Aviation Authority to pay for “safety promotion activities” like pilot training exams/programs)
plus a fuel surcharge which goes to the airline.
So most of the taxes don't go to the airport.
see plenty of people using wheelchairs with one member of staff pushing them and another wheeling the luggage
Presumably these people that you have seen are disabled, which is why they need disabled amenities.
Why is it not acceptable for a struggling parent to have an extra pair of hands to help
I travel a lot alone with a small child. I generally find both the other passengers and airline and airport staff to be incredibly helpful. I don't expect, though, to be wheeled past everyone by some minion like the Queen of Sheba :)
getting to the loo can't be easy either
It's very straightforward. DS comes with me.