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Higher education

Talk to other parents whose children are preparing for university on our Higher Education forum.

Appealing a module mark - after some views (quite specific circumstances here)

62 replies

CoffeeWithCheese · 06/07/2022 08:31

I posted on someone else's thread a while ago, and what I thought was going to happen has happened - but it's such a borderline case I'm reluctant to take it on the chin without at least trying to mount a challenge.

For background - this is a healthcare based course, with a placement module which is quite heavily weighted (the bulk of our final year marks come from dissertation and placement modules). Dissertation scored highly as a very solid first. Placement module came out at 69 and final degree mark was a 69 but I wasn't up-rated by exam board - I fell foul of the algorithm process on that one.

I'm autistic and really struggle with face masks - uni have been aware of this throughout - placement for this year was intended to be a 8 week block of 3 days a week plus an additional placement project day. My original placement allocation was pulled because of the face mask thing and it took a long while to find an alternative one - so I was in limbo for a bit. Eventually I ended up with a strangely set up placement - two placements in essence at one day a week for each, over a stretched length of time to make up the right hours, plus my "project" work was university-department-set tasks to produce various resources - and I scored very highly with that strand as well. Hopefully that makes sense so far.

So I had two placements in completely different client groups, which means I had two placement reports, and two sets of placement marks. One I absolutely smashed, to the point that my clinician was desperate to keep me as a permanent staff member but there weren't vacancies around at the moment - scored solid firsts for every single strand of the placement. The other - has had a real problem with me being autistic and very much not fitting into her view of what the profession should be throughout - couldn't pick fault with my communication and rapport with patients, or how I did the task - but complained about my volume of voice (which is highlighted in my ASD diagnosis report as a feature of the condition) and just generally things she found to be a bit annoying personally. When this was being raised I took advice from the uni Autism team and my uni tutor about it - and have the email trail of booking appointments to flag this as a concern and I tried to resolve this throughout. I also have my placement reflection logs where I talk about this being raised and me trying to address it - but I have my ASD diagnostic report which specifically highlights the bits of "me" that she finds irritating were a feature of the condition. End of the placement I have been marked down by her on these features of my communication, plus marked down because the one day a week structure of the placement meant she felt I hadn't had the chance to develop how she thinks I should. We're talking a discrepancy on some scores between the two placements of 20 marks and uni were made aware this was going on throughout.

If it was a middling 2:1 I'd ended up with I would have let it lie - but this mark is directly what has pushed me onto the borderline between grades and if I'd not been penalised in that way I would have got the first, or been at the point where I would have gone to consideration panel as a borderline case.

My argument is that I have grounds to appeal that poor placement report on the grounds of direct discrimination against my autism, which I've got a clear paper trail of raising concerns and I can pull elements out of my diagnostic report (which uni have) that are directly complained about in the final rating.

I also feel I have grounds to dispute the negative scoring based on the one-day a week element of the placement - I did not choose to have that unconventional placement structure, it was inflicted on me by uni not finding me a better placement (I really really don't want to have to complain against my department - I love those guys) as a consequence of my conditions - and that that placement has not apparently been able to meet my assessment needs.

I know the MN academics are quite against students appealing and crying unfairness - but after some views on those lines of appealing one module element because of the impact it would have on my final degree classification. I had expected to be sitting on something like 67 as a final mark and then I would have shrugged, grumbled a bit and felt mildly irked - but as it's SO borderline and so clear-cut in terms of me trying to resolve these issues since January - I think I'd hate myself for not trying if that makes sense.

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bluejelly · 06/07/2022 08:35

Oh that sounds frustrating. I think it might be worth appealing, but don't put your heart and soul into it. Whether your overall grade is a 1st or a 2:1 makes bugger all difference to life satisfaction/success in the long run.

SmileyPiuPiu · 06/07/2022 08:39

I would appeal personally. It is something they need to be aware of. Do you have a personal tutor or similar you could ask for advice?

CoffeeWithCheese · 06/07/2022 08:48

SmileyPiuPiu · 06/07/2022 08:39

I would appeal personally. It is something they need to be aware of. Do you have a personal tutor or similar you could ask for advice?

Yeah I had a long talk with her yesterday and she was the one who clarified my thinking into the two strands for the possible appeal. Obviously she has to remain professional, but her poker face has always been endearingly naff! I know the unis are quite against people crying unfairness after they've spent three years in the pub - but I didn't even get the chance to DO that with having kids and the pubs being closed cos of lockdowns!

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Iliketeaagain · 06/07/2022 08:48

I was going to say the same as a PP, from what I understand, you've got your degree, but it's a 2:1, because you were 1 point of a 1st?

If it will make you feel better, and not cause you huge amounts of stress, then appeal.. but if it's going to have an impact on your stress levels and psychological well being, then I wouldn't put yourself through that.

You have your degree, which means you can register, and tbh, if you are applying for jobs related to your degree, it won't make any difference whether you have a 1st or a 2:1.

Yes your placement wasn't ideal, but they made the adaptations that you needed in order to complete your degree and I think you need to focus on that.

Fwiw, I got a 2:1 (with 69% too) and I got to b7 in 5 years and now doing an MSc, so if didn't make any difference to my career pathway.

WinterDeWinter · 06/07/2022 08:54

In my experience, if you feel you have grounds of appeal and can articulate it well, and it's been sense checked by someone with some understanding, you absolutely should.

Stormer · 06/07/2022 08:55

I would definitely appeal. It does sound like you were penalised for being autistic by this supervisor - which would be disability discrimination.

Worse that can happen is your mark stays the same. But even if your mark isn’t increased, an investigation may result in the supervisor being less likely to treat other autistic students adversely in future.

i’m sorry you had this experience.

Nellynoo182 · 06/07/2022 09:01

I used to work in Disability Services at a big university. I would absolutely appeal if I was you. Don’t go to war with the university, you need their support, and if it’s going to cause you a lot of stress it’s not worth it. But I definitely think you have a case if your diagnostic report highlights the same things as your educator has mentioned. I’m sorry you had to go through this. I’m doing a healthcare course too and they have recently made all placements pass or fail because how on earth can they standardise marking of educators across different trusts! Very irritating. Best of luck OP - and a 2:1 is still an excellent grade if you decide to cut your losses!

CoffeeWithCheese · 06/07/2022 09:06

Oh I know the 2:1 is a really good grade - I wouldn't even be thinking about it if I wasn't absolutely right on the borderline - and I know someone's got to come at the top of the bands. Thank you for confirming my thinking this goes deeper than just whining it's unfair when someone's done no work for 3 years.

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CauliWobble · 06/07/2022 09:12

I would appeal then. Even if it's just so someone else with similar circumstances may have a better time of it in future.

poetryandwine · 06/07/2022 14:52

Hi, @CoffeeWithCheese -

I remember your previous post. I was righteously indignant on your behalf and I am sorry it has come to this.

Having sat on appeals panels, I think you have a lot of good advice above. The most important points include the following:

A 2.1 is a fine, fine thing. Only appeal if you want to and it won’t stress you too much. If you feel you can mount an appeal in relative serenity, by all means do so. The outcome is far from guaranteed so you must always be prepared to lose. But I think your case is strong and it sounds like your personal tutor does, also.

I agree with PPs that at minimum, mounting an appeal will serve as a warning to this prejudiced staff member that they had better not mess around with the next ND student in their path. Ideally even if you are unsuccessful the Head of Unit will be having a serious talk with this person and perhaps modifying their duties. (You would be surprised how much of this happens that students never hear about.)

As @Nellynoo182 says, you need to keep the university onside. Obviously you don’t want to be hypocritical, but remember that your dispute is with one person rather than the system. (Your placement structure was not great, but not really a problem in itself. This person’s reaction to it was the problem. I would not criticise the placement and risk alienating someone I might need.)

FWIW, I am always against dodgy appeals. This would not be one of them. No matter what you decide, I wish you the very best

Ylvamoon · 06/07/2022 15:07

I am also firmly in the appeal camp.
I'm normally more of a avoid confrontation person. But you have raised the issues during your placement and the fact that you have been downgraded for your personality traits as well as your circumstances (1 day/ week) I believe that you have a case!
Good luck, not sure why you should settle for less than your well earned 1st.

WorriedMillie · 06/07/2022 15:53

Ex academic here, I’d definitely appeal and I’ve have supported any of my students to appeal in your shoes!
Good luck!

chiffchaffchiff · 06/07/2022 18:05

I work at a uni and whilst normally I tell students not to bother ( they think they deserve 90, two academics independently gave 60) this definitely sounds like a worthy appeal. Ask for a copy of the appeals handbook and then get your autism team or tutor to give your appeal a once over.

CoffeeWithCheese · 07/07/2022 10:18

Thank you for those who've offered their wisdom and experience on this - I'm going to appeal (I have the email trail and timeline generally pulled together so it's just cross referencing bits of evidence to do really), not with the expectation of anything being changed, but because I'll regret it if I don't give it a shot. I have the ASD black and white strong sense of fairness going on as well!

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Kidsandcat · 23/07/2022 07:35

You argument for appeal sounds good. Read the unis appeal policy and make sure everything needed is included. Also get your personal tutor or someone from student support services to check your appeal documentation. Don't be emotional, just be factual.

CoffeeWithCheese · 05/08/2022 11:51

Thought I'd update- the stated timeframe for dealing with the appeal is up today and I've had absolute radio silence. I gently chased it yesterday and didn't even have an auto-reply acknowledging the email.
Beginning to think they're stalling for time until I happily graduate at the end of the month and go away.

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poetryandwine · 05/08/2022 12:35

Hi, OP -

I am sorry this has happened and I hope you are wrong. To me this scenario suggests that someone may have gone on holiday and forgot to set their Out of Office notification.

The uni simply cannot just fail to reply and hope you will go away. The ultimate authority for HE in England (are you in England?) is the Office of the Independent Adjudicator. The OIA would take a very dim view of such a strategy. BTW they make it very easy for a student or former student to bring a complaint, although you must exhaust your uni’s processes first.

CoffeeWithCheese · 08/08/2022 12:15

Still waiting... I chased again early Friday afternoon (deadline day) and got a "we're working through them - can't tell you when it'll get looked at but soon honest" reply.

So why have the "we'll get back to you within 21 days" statement at all?! I'm due to graduate in a fortnight!!!

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poetryandwine · 08/08/2022 12:21

How frustrating. I hope you are keeping all replies as well as an official statement of the deadline (that has now passed). The delay is obviously not personal - take some comfort from that. I do hope they will finish this week!

Please let us know what happens. Whether you have graduated has no bearing on whether you can pursue it, should you choose. Again, to do so is easy and inexpensive. But I am optimistic for you now based on what your PT said. Best wishes

CoffeeWithCheese · 08/08/2022 12:27

I'd get the students union involved - but that would require prising them away from making tiktoks (which is mostly all they do!) Most of the academic staff in my department are on annual leave as well now.

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CoffeeWithCheese · 11/08/2022 10:04

Just sent another chasing email since now a week over the stated deadline with radio silence. I'm due to graduate in 10 days or so.

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poetryandwine · 11/08/2022 10:09

How very frustrating, OP. But it isn’t a reason to assume anything negative. Hang in there!

CoffeeWithCheese · 11/08/2022 10:15

Now trying to involve the students union and university complaints process. I'm sat on 69%, with the disputed module sat on 69% because of the discrepancy between the two placement marks - so it's really got quite a huge impact!

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poetryandwine · 11/08/2022 10:36

How can the SU help?

CoffeeWithCheese · 11/08/2022 12:38

poetryandwine · 11/08/2022 10:36

How can the SU help?

They're going to attempt to prod it along from their end - I'm now at the point of just trying to show I've exhausted all possible avenues of action really, so having them behind it from the crappy timescales is helpful. Adds to the squeaking of the wheel and so-on.

Sometimes being at a uni where they have to really advertise to attract students and not piss them off can be slightly advantageous I guess! Mind you - I'm such a softie for our lecturers I did even put in the appeal that they'd all been fantastic and it was just this damned placement situation I was taking issue with and none of the teaching staff!

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