Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Higher education

Talk to other parents whose children are preparing for university on our Higher Education forum.

Appealing a module mark - after some views (quite specific circumstances here)

62 replies

CoffeeWithCheese · 06/07/2022 08:31

I posted on someone else's thread a while ago, and what I thought was going to happen has happened - but it's such a borderline case I'm reluctant to take it on the chin without at least trying to mount a challenge.

For background - this is a healthcare based course, with a placement module which is quite heavily weighted (the bulk of our final year marks come from dissertation and placement modules). Dissertation scored highly as a very solid first. Placement module came out at 69 and final degree mark was a 69 but I wasn't up-rated by exam board - I fell foul of the algorithm process on that one.

I'm autistic and really struggle with face masks - uni have been aware of this throughout - placement for this year was intended to be a 8 week block of 3 days a week plus an additional placement project day. My original placement allocation was pulled because of the face mask thing and it took a long while to find an alternative one - so I was in limbo for a bit. Eventually I ended up with a strangely set up placement - two placements in essence at one day a week for each, over a stretched length of time to make up the right hours, plus my "project" work was university-department-set tasks to produce various resources - and I scored very highly with that strand as well. Hopefully that makes sense so far.

So I had two placements in completely different client groups, which means I had two placement reports, and two sets of placement marks. One I absolutely smashed, to the point that my clinician was desperate to keep me as a permanent staff member but there weren't vacancies around at the moment - scored solid firsts for every single strand of the placement. The other - has had a real problem with me being autistic and very much not fitting into her view of what the profession should be throughout - couldn't pick fault with my communication and rapport with patients, or how I did the task - but complained about my volume of voice (which is highlighted in my ASD diagnosis report as a feature of the condition) and just generally things she found to be a bit annoying personally. When this was being raised I took advice from the uni Autism team and my uni tutor about it - and have the email trail of booking appointments to flag this as a concern and I tried to resolve this throughout. I also have my placement reflection logs where I talk about this being raised and me trying to address it - but I have my ASD diagnostic report which specifically highlights the bits of "me" that she finds irritating were a feature of the condition. End of the placement I have been marked down by her on these features of my communication, plus marked down because the one day a week structure of the placement meant she felt I hadn't had the chance to develop how she thinks I should. We're talking a discrepancy on some scores between the two placements of 20 marks and uni were made aware this was going on throughout.

If it was a middling 2:1 I'd ended up with I would have let it lie - but this mark is directly what has pushed me onto the borderline between grades and if I'd not been penalised in that way I would have got the first, or been at the point where I would have gone to consideration panel as a borderline case.

My argument is that I have grounds to appeal that poor placement report on the grounds of direct discrimination against my autism, which I've got a clear paper trail of raising concerns and I can pull elements out of my diagnostic report (which uni have) that are directly complained about in the final rating.

I also feel I have grounds to dispute the negative scoring based on the one-day a week element of the placement - I did not choose to have that unconventional placement structure, it was inflicted on me by uni not finding me a better placement (I really really don't want to have to complain against my department - I love those guys) as a consequence of my conditions - and that that placement has not apparently been able to meet my assessment needs.

I know the MN academics are quite against students appealing and crying unfairness - but after some views on those lines of appealing one module element because of the impact it would have on my final degree classification. I had expected to be sitting on something like 67 as a final mark and then I would have shrugged, grumbled a bit and felt mildly irked - but as it's SO borderline and so clear-cut in terms of me trying to resolve these issues since January - I think I'd hate myself for not trying if that makes sense.

OP posts:
poetryandwine · 11/08/2022 14:08

Well that won’t have hurt your case! I remain optimistic. Do remember the support you have from academics here. Fingers crossed

CoffeeWithCheese · 16/08/2022 13:38

OK so the combination of firing off the initial complaint, plus the SU support staff getting on the case produced SOME effect - in an email reply to graduate as normal and "we can always change the certificate later". They're blaming the faculty - there are two staff who run the module - one quit at the end of the teaching year, the other has (and no blame there) gone incommunicado for the entire 6 weeks school holidays.

So yep - looking like the grade is going to stand.

OP posts:
poetryandwine · 16/08/2022 13:44

It’s going to stand for now. I agree this should have no outcome on the final decision. I have known degree classifications to be changed after graduation. Be sure to keep all communications!

I know it’s frustrating. Hang in there.

WinterDeWinter · 16/08/2022 13:45

You're doing brilliantly OP keep at it. I have a really good feeling about this.

CoffeeWithCheese · 16/08/2022 13:55

I don't even want to GO to the fucking graduation and smile and lend the aura of "wooo competent higher education provider" legitimacy to them. I was OK just pissed off until about last week - but now I'm tearful and struggling to sleep because of the damned thing because I feel like they're laughing at me basically.

I don't want to email the remaining staff member for the disputed module in case I'm accused of trying to influence things (just to see if she's actually still on annual leave) so I've emailed my tutor just asking her if she knows annual leave dates or can look at the shared calendar to know.

I don't want to go to the graduation feeling like this - I'll have to cos my parents are coming down, and because I think it's important for my daughters to see me end what I started (which has been what kept me going through the worst bit of pandemic fuckaboutery disruption) but they've taken the one remaining chance of joy out of this for me now.

I've chased again today with the complaints staff and asking the SU support staff to intervene or advise next steps as well.

OP posts:
poetryandwine · 16/08/2022 14:07

They aren’t laughing at you.

I’ve never heard of a uniform period of annual leave for uni staff before. But you can estimate it as beginning roughly the week students were informed of their results. That might be slightly off.

However I wonder whether it is considered within the proper channels to email that academic directly? I strongly suggest you continue to behave impeccably, because that will matter down the road. At my uni you would be expected to keep your communications with the admin team, and if they continued to thwart you the School (or unit) would be accruing black marks. Let them. Just keep good records and try to chill.

Much easier said than done, I know.

MacavityTheDentistsCat · 17/08/2022 14:17

I don't think they are laughing at you either and would also encourage you to behave impeccably.

That said, I entirely understand your feelings about not wanting to attend the graduation ceremony and potentially publicly accept a lesser qualification than you have earned. It's not just about "changing the certificate" and it's disingenuous of them to suggest that.

I have my fingers crossed for you 💐.

poetryandwine · 17/08/2022 14:30

OP,

I also understand your feelings about graduation. It’s complicated, isn’t it? Because a 2.1 is something to be proud of, and it would be a great thing for your DDs to see you graduate.

But as I said earlier, you have one of the rare cases where I think an appeal is well justified and I too have my fingers crossed for you. I understand why you aren’t feeling celebratory.

NellyNothing · 17/08/2022 14:37

That's so frustrating. Good luck.

CoffeeWithCheese · 17/08/2022 15:44

Saga still going - my personal tutor got back to me the other day - they prepped the stuff they would be asked before the module leader went on annual leave, and another bit had just been requested that day which they were on the case with apparently. Of course it means the appeals staff and complaints office are lying through their teeth because they said they were asking for stuff a week ago - but I'm more inclined to believe our staff in the department.

So... still waiting.

OP posts:
JacquelineCarlyle · 17/08/2022 16:19

Sorry to hear how you've been treated Op, but please don't let it ruin your joy in graduating. You've worked very hard to get a great degree (whether the 2:1 still stands or it's upgraded to a first) and should celebrate that loudly and proudly with your family.

Allowing this to have such a negative impact on what should be a joyous occasion is only hurting yourself - the uni won't care how you feel.

I know this is easier said than done, especially with your 'black and white' approach (as you've referenced) and it's not nice to feel you've been treated badly, but not enjoying the day won't mean you're any less badly treated, it will just mean that something else you hold dear is ruined. Don't let them do that to you Op.

Go and enjoy your graduation & well done on your achievements! Your parents and DCs will be rightly proud to see you walk across the stage and accept your degree!

CoffeeWithCheese · 23/08/2022 11:14

Graduation today - still completely unresolved, still getting a word-for-word identical email if I try to chase it up. I'm not looking forward to the ceremony - only going for the kids.
Worst bit is I know I'll be sat next to a 69% who got hers upgraded to a first and hasn't stopped going on about it.

OP posts:
GlueyMooey · 23/08/2022 12:47

I completely understand your frustration but please put it on the back burner for today and enjoy yourself! Regardless of what happens you should be celebrating your fantastic achievement. 👩🏻‍🎓🎓

You can go back to being a bit pissed off tomorrow!

poetryandwine · 23/08/2022 13:21

I also understand your frustration, to say the least. The situation has become unacceptable. I do not believe your MN supporters are the only people who will see it that way.

I also send you my congratulations for all you’ve accomplished, OP. Don’t let anyone spoil your day.

CoffeeWithCheese · 24/08/2022 13:37

Graduation went OK - despite me being next to the braggart who got exactly the same mark as me and upgraded to a first - had to listen to her bullshitting about how high flying she was in her job and everything throughout (which was actually kind of amusing since we know her). The drop out rate has been horrendous though - a lot who have silently vanished during final placements.

Have now found a Masters that's distance learning I'm seriously being tempted by once I get my newly qualified proficiencies signed off.

OP posts:
poetryandwine · 24/08/2022 15:36

Graduation - annoying, but life has a way of bringing these people down with a thud.

Your plans sound great.

CoffeeWithCheese · 26/08/2022 14:17

I don't yet know if it impacts my degree classification - it would have put me into the level range to go for consideration as a 69%er but my tutor is on leave until the end of the month... but I just had the result back (after going for a formal complaint) and they've accepted the appeal.

Disputed placement report had too much discrepancy with the other placement mark and combined with my arguments about the placement structure... they've re-marked that placement - which has upped that report mark by 6%, uplifted my overall placement grade and knocked that module mark up to 70%. It means that I should have gone to special consideration as a borderline grade - so not sure how it'll be adjusted from there, but even the acknowledgement that this situation was wronger than wrong has me in tears of relief - I won, even if it doesn't get me the first, I won.

OP posts:
poetryandwine · 26/08/2022 14:50

OP,

This is fabulous. Great congratulations!

You are definitely entitled to go into special consideration, because that’s where you should have been all along. I bet you want this over with as quickly as possible - I certainly would - but objectively there is no huge rush, because your next life steps are already arranged IIRC(?). In your place I would write back thanking everyone and asking innocently what is the next step. ( If this is queried you can then reply with your understanding that your correct mark has put you in the range for special consideration. Ideally you would consult with your PT first - and come back to us in the unlikely event that she is discouraging. ). But give them the chance to do the right thing first.

JacquelineCarlyle · 26/08/2022 16:26

Well done, congrats Op!

GlueyMooey · 26/08/2022 18:48

That's great news. Surely they will give you a first now? I hope so.

CoffeeWithCheese · 26/08/2022 19:09

Back of envelope calculations look like it's really touch and go and depends on when in the calculations it rounds up or not but I don't seem to quite have had enough of an uplift to tip over the boundary automatically. However it does mean that the spread of my 3rd year marks now puts me into the point where it should go to the consideration panel and when you look at my dissertation marks and marks over the last 2 years - there's a chance that it could get moved up.

It was the principle though and that whole ASD sense of black and white and fairness and unfairness though so that's been soothed somewhat.

OP posts:
poetryandwine · 26/08/2022 19:53

Yes. The main thing in my view is that an injustice has been righted. That’s the most important thing. Very well done, OP

CoffeeWithCheese · 05/09/2022 12:21

The mark recalculation was done on the appeal this weekend - I got a first!!!!!

OP posts:
Changedmynamefor · 05/09/2022 12:28

Congratulations! That’s wonderful news and hopefully worth the stress and hassle you’ve had to go through to get here.

JulesJules · 05/09/2022 14:11

Congratulations OP!!

Swipe left for the next trending thread