Hi everyone, I have been a long time lurker on this thread, reluctant to post as dd2 is a mumsnet member so I have to be discreet. However, she is having an issue with her landlord, and I was wondering if any of the wise people on this thread would be able to help / advise.
DD signed up with landlord A for her 2nd year accommodation. It has not been great - many issues for all of the people living there, things like a number of break-in attempts which culminated in the landlord (temporarily) boarding up the door which meant DD couldn't get in when she got home from work late at night (& people wouldn't have been able to get out easily if there was a fire). The laundry facilities don't work because they are providing domestic machines which are not up to the workload they are being put under. They've now closed the laundry facilities altogether and given them a list of laundrettes to use. They have damp and mould problems as well.
In January DD was told that the company was "no longer a part of landlord A company" and that they should make payment to a different account. They weren't given a new contract to sign, nor was I, as guarantor, given a new guarantee to sign.
Their last rent instalment is due and they are very keen to try and negotiate a lower rent - both because of the issues they have encountered and also because new people who have moved in recently are paying £50 per week less than they are.
DD and her flatmates have spoken to the new landlord about giving them a reduction but they have just said that all of the issues started before they took over and therefore it is not their responsibility - pay up or else & take up any grievance with Landlord A.
As guarantor, I cannot have legal action taken against me (I would be sacked) and DD is about to apply for a student visa for the US (leaving for a year in August), so her record needs to be blemish-free. I have had a text today from the new landlord giving me until Monday to pay the rent or legal proceedings will commence.
My personal preference is just to pay and DD to put it down to experience. However, before we do this, I was wondering what rights the new landlord actually has; no contracts have been signed with them. The only notification of the change of landlord was an email with the new payment details.
What do people think (and apologies for the essay)