The difficulty about holding universities responsible for not checking up on students who are absent for a few days is that a very large number students absent themselves from time to time for no tragic reason at all: because they have a cold and can't be bothered to email their tutor, because they have hooked up with a new lover and are having passionate sex, because they are running late with an essay deadline, or are feeling tired or whatever. In my latest seminar half the class were absent: should I find out where they all live and go and knock on their doors?
What should we be doing as universities then:
prioritise spending on professional support (as lecturers we don't get to decide- but we can keep shouting)
keep banging on about our office hours and our pastoral support
chase up absentees through available means
What should we do as parents (and this is something I have thought a lot about with a child with MH moving away from home):
make it clear to our dc that they can always ring us at any time (dd has been known to ring very late at night)
make it clear to our dc that they are now responsible for their health from the start and that this involves:
register with a new GP
don't leave it until there is a crisis to get to know your tutor
find out what support is available, what happens if you fall ill:
Read any Information at the start of term!!!
go and introduce yourself to your tutor
make sure there is a record of any health problem and that you get in touch with Enabling Services if you need anything
contact your tutor at once when there is a problem