Can anyone help DP been in pain with ear since last week. Has used ear wax remover drops from Boots and lay on hot water bottle last night. This dislodged a bit which looked white and came out in flaky pieces. I could see a congealed lump of this this am in his ear but it seemed to have gone back down this eve. Doctors receptionist said docs don't syringe anymore. Any advice as he in pain and deaf in that ear and i am sick of him moaning. Thanks