My regular appointment has come through for therapy in Jan 09 and every time I speak with them Im angry

[melsy]

It seems the culture through the service that I have gone with is that they are doing you a big favour by treating you. It is a charity run service agreed , but I will still be paying for it. This aside , I have mentioned this morning to the administrator that on SOME occasions I will not be able to make it ,if my children become unwell,as relatives rightly so, dont want to be here when the dd's are contagious with something. She then went into a diatribe about how I cant commit to something an then turn up when I feel like it - were on earth was I insinuating that??????!!!! I said I don't think you quite understand , I'm just saying in the EVENT of it. She then said I will need to negotiate it with the counsellor (as will as the fee again, which I had already negotiated with her a few weeks back).

Do they not think that if clients are coming to them with anxiety/anger/phobias et al then possibly all this negotiating and discussing it with the counsellor will actually be a great anxiety trigger? Surely there could be a much more simple structure/procedure already laid out? Isn't it it enough that someone in need has made the phone calls and organised the treatment alone?

Am I getting this across, as im all in an anxious tizz now, with my heart rate sky high?!!!

Melsy - am completely with you - arranging and chasing NHS appointments for DS (speech delay, ?ASD) was a complete headfuck - it's bad enough needing the appointments, without having to negotiate the admin and getting snotty letters saying phone to confirm by x date or we take your child off the list. I think maybe you were overthinking by raising the issue of illness thia much in advance - sometimes it's better just to let it be dealt with as and when rather than giving people the chance to moan and groan.

I know exactly what you mean. I've been going for counselling and they've given me a morning appointment. Now, dd is a rubbish sleeper and seems to save her most rubbish nights for the night before my session. DH works a back shift so the only rest I get is in the morning before he goes to work and I'm always there in the middle of the night, trying to get the baby to sleep and thinking 'f@*k, I've got to go to counselling tomorrow'. It's almost more stressful than it's worth!