Being less sensitive about things

[Jenkibubble]

Anyone got any tips on how to feel
less sensitive about things eg people being snippy ( colleagues etc)
It isnt all the time , but today a couple
if things happened in the morning and it changed my day (for the worse )
Afterwards I always wish I’d snapped back with a sarcastic retort and as I remained silent i feel humiliated !

Understand that it's them, not you. You have no idea what's going on in their lives that has caused them to be less that polite with you, but it's certainly nothing you've done.

I'm reminded of a lyric from People are People by Depeche Mode :

"It's obvious you hate me, though I've done nothing wrong
I've never even met you, so what could I have done?"

Don't snap back, it's just mirroring their behaviour; that's lazy and unhelpful. Either ignore or use some of Jeffrey Fisher's key responses to make them think about what they said and how it landed (there are loads on FB).

At me (specific situations / things )

eg i heated my lunch - colleague made a criticism of the smell !

I took a call and transferred to her - she commented
‘in future tell me what it’s regarding first ‘
PS Im not a receptionist (we were short staffed )
as I said , minor stuff