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What happens when you call the crisis team

33 replies

SmallBirdie · 21/05/2025 11:36

Can someone who has been through this please tell me what happens when you call the crisis team to attend another adult.

How long does it take for someone to arrive?

Do they send 1 person? Or more?

What do they do if the patient refuses entry or refuses to speak to them?

Do they arrange anything like follow up help, or a referral to services?

Would they force the person to go to hospital or to referral services if the person was not in immediate danger but was extremely unwell?

It seems there’s so little help out there unless the unwell person wants it, even if they’re clearly unwell. In this situation the person is clearly in extreme crisis but doesn’t want help, they just want to stay unwell because they think they deserve it.

OP posts:
hyggetyggedotorg · 30/05/2025 22:01

feelingbleh · 30/05/2025 21:47

Definitely regional after an overdose i ended up with a bleed on the brain I was unconscious they assumed it was the overdose and treated me for that and missed the bleed when I was conscious and out of resus I had a mh assessment don't remember a thing about it I didn't even know where I was they discharged me told me to call myself a taxi as I had no way to get home and I was in a hospital gown as they had cut my clothes off. No follow up no nothing. Other times iv been suicidal iv been told I have capacity so basically to get on with it.

OMG. I’m so sorry you went through that x

ServusFidelis · 30/05/2025 22:22

When I called the Crisis team, they did nothing because DS couldn't engage with them on the phone. He was wildly psychotic. Then, when they discovered he was already in the mental health system, they said they couldn't do anything further anyway. It seems we were the wrong kind of crisis.
This was Christmas Day. I was terrified and at my wits end.

Lifeisshit25 · 01/06/2025 05:55

They are completely useless, don't do anything at all, same with the Samaritans, phoned twice and both times no answer. No one cares and probably are glad when we kill ourselves.

feelingbleh · 01/06/2025 07:22

Lifeisshit25 · 01/06/2025 05:55

They are completely useless, don't do anything at all, same with the Samaritans, phoned twice and both times no answer. No one cares and probably are glad when we kill ourselves.

I wonder this sometimes one less person for them to deal with

Enderwhere · 01/06/2025 07:32

It depends I think on the area and how good the crisis team there are.
for me they were very helpful, I didn't want to go to hospital so they took me to a crisis house for a week instead.
They visited me there every day and then when I was home they continued to visit first every day then eventually every week.
They sorted medication, help from cmht and did an autism assessment referral for me.
Just putting this here because I know it can seem really daunting hearing only the bad stories!

DinoLil · 01/06/2025 07:50

The police called the crisis team out after a welfare check on me about 10yrs ago. The bloke who turned up couldn't give two shits, the two police officers were furious so they told him to sod off and they took me to hospital.

I'm under the CMHT still, but in a different county now. My nurse/carer person always says to phone the crisis team if I need help. Ha. They don't answer the phone!

feelingbleh · 01/06/2025 08:01

DinoLil · 01/06/2025 07:50

The police called the crisis team out after a welfare check on me about 10yrs ago. The bloke who turned up couldn't give two shits, the two police officers were furious so they told him to sod off and they took me to hospital.

I'm under the CMHT still, but in a different county now. My nurse/carer person always says to phone the crisis team if I need help. Ha. They don't answer the phone!

I had the same with paramedics they told the crisis team worker to leave the room as she was being absolutely vile and making the situation worse. The paramedics where amazing. It always amazes me at how much better people who don't work in mental health are at handling a mh crisis. It's like to mh workers your just an annoyance

Balloonhearts · 02/06/2025 21:09

Ime very little. You get assessed, if you are actively psychotic and out of touch with reality you get sectioned. If you are deemed to have capacity, you are told its your choice whether you kill yourself and maybe you should take a bubble bath.

If you can't speak clearly for crying, you're told to ring back when you've calmed down. I didn't call back, I just took the overdose.

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