Literally every single call or interaction with services I've done this week has been frustrating.
NOW TV
A hospital
Health care provider
The helpline for a study I'm involved in.
Car insurance
We all experience it. Higher than usual call numbers (yeah yeah), patronising messages telling me to read their FAQ, or 'did you know you can do xyz online', bla bla.
Just trying to get to talk to an actual person.
Chat bots
I've ended up crying down the phone when they finally answered. I am sure to always say I know it's not their fault and to apologise.
It's the same for everyone I know, but I just can't handle it. It's starting to be that I get shaky before making a call.
DS needed me to sort something out, but was wary of asking because he knows I get frustrated and end up crying.
Is it just my personality? Do I need to address this?