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So low on resilience and it makes me cry

5 replies

CharlotteBog · 16/02/2024 11:49

Literally every single call or interaction with services I've done this week has been frustrating.
NOW TV
A hospital
Health care provider
The helpline for a study I'm involved in.
Car insurance

We all experience it. Higher than usual call numbers (yeah yeah), patronising messages telling me to read their FAQ, or 'did you know you can do xyz online', bla bla.
Just trying to get to talk to an actual person.
Chat bots

I've ended up crying down the phone when they finally answered. I am sure to always say I know it's not their fault and to apologise.

It's the same for everyone I know, but I just can't handle it. It's starting to be that I get shaky before making a call.
DS needed me to sort something out, but was wary of asking because he knows I get frustrated and end up crying.

Is it just my personality? Do I need to address this?

OP posts:
HangingOnJustAbout · 16/02/2024 12:01

How long has this been going on? Any obvious cause eg baby, lack of sleep, break up, money worries?

It's not unusual to have short periods in life when it's all just too much, especially as a woman where your hormones are constantly changing. Longer periods need investigation and a plan.

2024horizons · 16/02/2024 18:17

alls to hospitals and car insurance...all of that is quite stressful in one week. If you want a practical suggestion I would just try and schedule them so they are split up over a few weeks.

You can also try and do something enjoyable while making the call, or before and after the call.

megletthesecond · 16/02/2024 18:33

Bless you. Same here. Endless life admin and this afternoon my teen realised he has bed bugs. I could have cried in B&Q getting the spray and helping him clear it all out.

CharlotteBog · 16/02/2024 20:02

2024horizons · 16/02/2024 18:17

alls to hospitals and car insurance...all of that is quite stressful in one week. If you want a practical suggestion I would just try and schedule them so they are split up over a few weeks.

You can also try and do something enjoyable while making the call, or before and after the call.

I write endless lists of things to do, but like everyone else, you do one thing and another turns up.
You only have a small window to renew car insurance (well, once you've got your renewal premium and decide to move). Hospitals are usually more important.
I tend to put hold calls on speaker while I'm working.

OP posts:
CharlotteBog · 16/02/2024 20:16

HangingOnJustAbout · 16/02/2024 12:01

How long has this been going on? Any obvious cause eg baby, lack of sleep, break up, money worries?

It's not unusual to have short periods in life when it's all just too much, especially as a woman where your hormones are constantly changing. Longer periods need investigation and a plan.

I do have quite a lot on at the moment.
My 'babies' are 24 and 14 so while I worry about them they don't interrupt my sleep apart from the odd abrupt wake up asking where xyx is

I don't sleep too well (53 - will have reached menopause if I get to end of April with no period) and last night I definitely didn't get enough. It's down to me though. I am a night owl and the only time I get to myself where I know DS2 won't need me is when he's in bed. He's no trouble but I treasure the time when I am just me.

I am a lone parent so everything is on me which can overwhelm me at times. There's no one to pass anything on to.

I work full time in a job I really love. It's really busy at the moment and I am also preparing for a conference in a couple of weeks. DS1 is coming home to hold the fort for DS2 and this does come with a lot of things to think about.

Then the boys' grandmother is reaching crisis with Alzheimers and I am supporting her husband (second husband).

I can't think when I'll get a scrap of time to go a bit of shopping to get a couple of new things to wear (conference is in India so will be warm, but not appropriate for my hot holiday little shorts etc!).

I get to the end of the day and something small like the toothbrush being out of charge will reduce me to tears.

None of these things are massive. They ebb and flow. I do also do a lot of exercise which I truly love, but of course it pushes everything back in the evening. I am currently unable to run due to injury so am having to do other sports which don't hit the spot in the same way. I have good friends and lots of interests.

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