Difficult neighbour, please advise

[Journeyofamum]

So we moved in this apartment with our toddler a few months ago. And we have been getting along well with all our neighbours but one. The people right below us. This lady called social services on us within two weeks. Saying that she is worried about our child’s safety. Even though I gave her my number and apologised that my baby is crying because she has ear infection and teething. In case they can hear her.

Then she complained about our repair work. We just washed our balcony and layered new tiles. we informed before doing it and my husband washed their porch afterwards because some gunk went there.

Then she complained about running washing machine at night. We stopped using washing machine at night.

Just now she banged on our door and said horrible things. She was shouting at top of her lungs. We asked her what happened and she ran back without explaining. It’s not that she has any mental health issues or anything like that. She is just short tempered, we hear her fighting with her husband all the time. But that is non of my business.

Anyway my husband tried to reach her husband to check what happened but no response.

Other then my toddler’s tantrums, we are not noisy people. I think that’s what she is upset about. But again it’s my guess. Also, how can you keep an 18 months old quite?

we are trying to be polite and accommodating as much as possible. But now It has became harassment.

We would have moved out but we bought this apartment recently and we love it.

We have no intentions to vilify anyone. However we are harassed and stressed out. Any suggestions or advise ? 🤦🏻‍♀️

Thanks

Don't be accommodating, Let your child play, live and enjoy being a child. They have as much right as your awful neighbour, and if there is just normal child noise and nothing else that's unreasonable noise they can't do a thing about it.
I'd ignore them and keep a log of when they complain, make a complaint back if it is difficult for you as you are entitled to live and enjoy your property without walking on eggshells

You are being controlled by your crazy neighbour. No matter how quiet you are she will find something....stop walking on eggshells. Live normally and ignore her ..

Was the previous owner of your property a quiet single person or something ie has the neighbour been ‘spoiled’ and lost track of what noise is to be expected from children?

As long as you don’t go starting up power tools on a Sunday morning at 7am and out the kids to bed at a normal time sje can’t really complain.

Keep a diary of her 'complaints'..
And do not engage with her.
You are entitled to enjoy your home.
If it ramps up I would report her for harassment.. You will have the diary as proof..

Do some simple things in your home to help reduce noise.

• do you have carpets? A hall runner? A rug over your child’s bedroom carpet?
• do you have tv speakers off the floor? Is the floor darkened under the tv?
• do you take your shoes off in your flat? Wear slippers?
• don’t run dishwasher, washing machine or dryer late evening or early morning
• hoovering - hoover inky in the day, bit early morning or late evening.

The above are simple, easy things that can be done to minimise the noise being heard by downstairs flat. If they’re asking (or yelling at you) to do more then it may well be asking too much of you/your family. You do have the right to enjoy your flat while still being considerate of others.

Have other neighbours told you if any past issues the people who used to live in your flat? have you asked if any other neighbour have issues with ither upstairs neighbours - is there a sound proofing issue?