How to get help for someone?

[annoyedofnorwich]

Ok, this is deliberately vague, but if more specifics would help you answer, let me know.
I have a neighbour who I am concerned about. They drink heavily and often spend the evening shouting and screaming. Sometimes they hold animated discussions with themselves. They seem to exist in an alternate version of reality, sometimes. Their daughter seems to try and keep them safe, to the extent they don't really leave the house unsupervised anymore.
This has gone on for years, but seems to come in cycles where they are ok for a while and then very much not ok.
How can I try to obtain some help for them as it seems to be getting worse and the family don't seem to be seeking help themselves.
Alcohol is definitely a factor, but there must be other problems underlying it.
Could I call social services, or is there an organisation more likely to help? I'd rather not leave my name when asking for the help. I am concerned about the person concerned, but also about the impact on the daughter.

Assuming its an adult daughter? You could contact social services direct to report concerns about a vulnerable adult. Word of caution though that they aren't that keen on supporting people with alcohol issues, as thats seen as a separate issue to welfare and sort of makes it hard to help. They could come and do an assessment but it very much depends on how much help they are willing to accept at the end of the day.

GPs can be very helpful support in terms of doing a referral for an alcohol support agency, or detox options, or just doing basic health checks on liver function.

Al Anon provide support for families of adults with alcohol issues.

Self-medicating with alcohol is very common with people who have MH disorders. There is really not much, if anything, you can do for the sufferer directly, unfortunately. They have to want to help themselves.

If the DD is young, contact social services. If the DD is an adult, AlAnon is a great organization.

Thank you both. Daughter is approx 17 I think. Would this still fall under social services or is it under 16s only? @acrossthepond55 and @mistyskiesafterrain

I'm not in the UK, but I'd say social services is appropriate. At least it would be a place to start. If she's still in school and you know the school, I'd try them too.

Here in the US 17 is still legally considered a minor. I think the line is a little 'blurrier' in the UK when it comes to ages 16-17.

I'd definitely contact SS, it sounds like she is a young carer.