dealing with aggressive jobcentre advisor

[Moondust1973]

im out of work at present ive done everything expected of me by jobcentre attending courses at colegr like first aid and health snd ssfety which are beneficial snd something for me toput down my cv i volunteer to gain work experience even done courses on how how to become IT literate eg how to send emails attatchments snd how to search the net which is basic stuff and my advisor knows ive fone admin work and have a computer at home i know how to do this xtuff.

so moving on in december my father passed away due to a long term illness at that time sll peope were concerned about were my mother not once was there any concern about how i wss coping my mother also had a long term illness she was told in january she didnt have long to livr but fougt on until may. i !ived with her helped care for her watch her health get worse eg becoming incontanent i literally had to eipe her behind watch her mental health get worse she becsme more confused not knowing where she was half the time getting up during night and fslling i had to get up 5 or 6 times during night to see to her now im desling with her estate ss i have bern named executor of her will and i have an extremely selfish toxic family who were never there trying to make demands

lsst friday i got a new jobcentre advisor his only concdrn was getting me into employment i was told he looked after his mother for 8 years with no help from fsmily snd i was made to feel like what i was going through was irrelevsnt his only concern was getting me into employment i waa then refered to a second agency to help with this so i thought about it over weekend spoke to my dr told her situation and said i just felt under constant pressute but no considaration to what i was dealig with.

she gave me a dick line for a month to give me breathing space ithe sick note was accepted by jobcentre but my advisor wants me to carry on asusual with jobsearch volunteering snd dealing with both job agencies i was reminded that tax payers money payed for these courses so seem strange that he was more concerned sbout apeasing tax payers and meeting targets than somebodys mental health i dont know how to deal with him i thought sfter getting sick note hed bsck off s bit snd tske me mote serious but i get impression he thinks im just playing victim and doesnt take me serious

she gave me a dick line lol sorry for typo hope u get laugh out of it

Unfortunately on Universal Credit, people with health conditions don't get much breathing space at all. You can be excused from your claimant commitments for two (non consecutive) periods of up to 14 days each, if you go over that then you'll need to be referred for a work capability assessment or to continue seeking work.

You can request an alternative advisor and complain about his tone. He sounds completely lacking in empathy.

Do you know when you last made NI Contributions? If you've paid sufficient credits then you can claim ESA as an alternative. They can still require you to undertake work related activity, but tend to be more hands off than they are with UC claimants.

@Orf1abc Hi, I am remotely familiar with UC and am under the impression that the work coach can either turn off the work search requirement entirely or reduce the hours in situations like these as per:

www.citizensadvice.org.uk/benefits/universal-credit/what-youll-need-to-do-on-universal-credit/claimant-commitment-what-group/

I think there is an allowance for temporary flexibility for OP.

Regardless, work coaches aren’t supposed to treat claimants like this, they are trained to be alert for complex needs and to provide exemptions for customers with specialist needs like OP. I mean a lot of OP’s circumstances should have raised concerns for him and he should have been more considerate as a result

He sounds like an arsehole. I hope you can change who you see. I had one like this and I was literally in tears because he said something like when things are too comfy at home kids don't want to find jobs...I was straight out of uni...saw him many years later glued to the same desk looking haggard...I was there for a work fair...

me too ive had enough with him what kind of work u want faith what kind of course were u doing

After speaking to manager at job centre today I was told I had no work search commitments for two weeks then there will be a review on 1 july

how is he aggressive though? just doing his job......everyone would like breathing space i would think!!!

Agree with previous poster. Change your claim for Employment Support Allowance based on your NI contributions over the last 2 years. You will need to get sick notes for 3 months and then have an assessment. It is not means tested so if you end up with money over 6k from the estate your benefit won't be affected so it will probably be best for you until you are feeling a bit more resilient. ESA will leave you be.

If you haven't worked in two years it will be UC and means tested. The rules are inevitably tougher.

If you have rent to pay and dependeds then you can have a dual claim .. part ESA and UC - again the sick note should take the heat out for a while.

your all heart nb

.ove ill ak about that as right now i just feel emotionally and mentally exhasted