I have a tricky situation with someone and I need to safely step away.
I could really do with some advice or suggestions on what the right thing to do is.
They have a long history of quite significant mental and physical health issues. A few years ago they had a stay in a mental health respite type centre (I think this was a sort of self sectioning, it was before I new them) I believe there is a history of suicide attempts - they've certainly suggested it to me quite frequently. They take quite a few high dose presecription drugs and are in reciept of higher level PIP for mobility and care. They wont use the money to get any support services and those I've tried to get involved like mental health they don't appear to attempt to engage with.
They are a neighbour, not immediate but same area. Turned up on my doorstep in an awful state 3.5 years ago and have been a frequent visitor ever since. Partner, they report was an alcoholic, left the home/ moved out soon after the relationship sounds as though it had become very toxic. It certainly is very toxic now.
They have a very complex financial situation that I've been supporting them in doing lots of paperwork and chatting endlessly about the end of their old relationship and how they'd like revenge. They are very, very bitter. Have battles going on with several different solicitors (who they say let them down) various ombudman etc. Everyone lets them down.
Its dawned on me they have been emotionally blackmailing me on and off for quite a while. Expecting me to just stop working, drop everything with my own family with a crisis at least once a month, at worst three or four times in a week. On one ocassion pre lockdown one they pretty much marched into my house and started spouting off about killing themself and I phoned the mental health emergency crisis team. Who credit to them, spent an hour on the phone whilst I had to keep my family out of my lounge. They then didn't keep up the follow up sessions.
The latest event was just after dark one evening - dinner was in the oven, I'd had a quick shower and had wet hair, my phone went beep. I turned it on to read a long rant about how I needed to visit them immediately they could feel themselves going into crisis etc. I messaged right back and said if things are bad you really need to contact the professionals at the crisis team. I offered a walk with the dogs next morning, explained DC dinner about to be served and just out the shower etc.
Things have spriralled, with more messages and now emails and I would like to step away. I don't want to engage but not sure that just ignoring is appropriate either.
Any suggestions?