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Mental health

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So fuming and feel even worse now.

1 reply

Loveyouthree · 22/11/2013 15:14

Sooo if you're feeling so anxious and sometimes depressed the answer would be counselling, right?

Wrong.

I had my assessment appointment on July 1st, only to be told that while I definitely require counselling (I bloody know!), there's a waiting list of 6 weeks. Fine, I thought. That can't be helped.

So the six weeks roll round to the middle of August and I'm informed there's going to be another wait of about 13 weeks. I'm trying to cope, I really am, but I need this counselling. I need help. Go to the gp, only to be referred back to the same mental health team and given a 'helpful' reminder that I'm on the waiting list so must, in theory, wait.

Finally, an appointment! It was today at 2pm. I couldn't find a babysitter for my toddler and baby, but my regular health visitor kindly offered. I turned up five minutes early, but the baby got a bit unsettled so he HV suggested going into the play room with her to help baby settle. She said she'd tell the receptionist to point the counsellor in my direction.

15 minutes passed, no sign of anyone. The HV went to ask, and it turns out the receptionist "forgot" to tell the counsellor I was there Confused Not a problem, she says. I'll tell her now.

Another 20 minutes pass, and I'm starting to panic that I'll be late for the school run. I go in person and ask what's going on. The receptionist tells me that she's so sorry, but when the counsellor came to ask for me, she "didn't see her" so the counsellor saw her next client instead and refused to see me!! All they could do was offer me another appointment, and it's in December ffs.

I could cry. So fucked off. I didn't ask to be like this.

OP posts:
HoopHopes · 22/11/2013 15:35

Sorry such bad admin there. But I can point out the positives:

  • you have an amazing HV who offered to give you free childcare ( I doubt many would offer to do that as they are so busy)
  • you are getting NHS counselling ( and believe me when I was first ill I had to wait 9 months for an assessment then 9 months for first appointment, all for 5 sessions!!!)
  • you will not lose the number of sessions you are entitled to and can arrange childcare for next session so it could be less stressful.

Sadly because so many people struggle and now the NHS has opened up free counselling to many people who would not have qualified for it before ( needed a serious diagnosis before etc) then that means there are long waits.

Hope you can not less this affect you once the understandable anger at the admin people has worn off. Maybe do something nice for you tonight ( my aim is to have a bath and file my nails!!!)

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