Well done, chickenchops. I did that, too, and they promised better training at the hospital, a new way to deal with hospital gowns (sounds trivial but being given a dirty gown for theatre made me feel about as protected as a slug) and wrote a full apology. I didn't try for any compensation as I just wanted to feel vindicated, and I did, it really helped. I also had copies of all my notes, which helped me to come to terms with it all (and gave me the evidence I needed that they HAD cocked things up and it wasn't just me being a fusspot).
I know how much you want this to be a happy time, but that is an awful lot of pressure to be putting on yourself though - you have to care for a newborn, have no sleep, barely enough time to have a wee, your finances and home are upside-down, you have people wanting to talk to you about babies all the time, your body has changed in all sorts of ways... oh and by the way you have to be ecstatic as well! Tall order, eh?
It's been 8 years for me now and at the time I remember thinking - that's it, I have basically lost my life, my mind, everything - my life is never, ever going to be even average again, never mind happy. It was a very dark time, but I came through it - because I recognised that I was struggling. Forgiving myself for not being perfect was a huge part of that, I didn't really like myself or give myself a chance to adjust. Being a mum is a source of so much joy now, stronger still because I had to really fight for it, it wasn't just handed to me on a plate.
Are you getting some you time? An hour for a bath, a walk or a bit of sleep here and there? What support do you have around you? You don't have to answer if you'd rather keep things private.
People always say "an un-mumsnetty hug" but I would like to offer you a full-on, big mumsnetty bear hug.