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AIBU:Dr's receptionists told me I have Osteoarthritis

8 replies

Hot2TrotNowFit2Flop · 06/05/2019 13:46

The surgery phoned me after I had a hip X-ray for excruciating pain that was Ali g me at night and just blurted our 'the Dr says you have Osteoarthritis and wants you to come back to see her'.
I wasn't expecting this. I though I had a bit of bursitis or glute tendinitis so to hear this when I was in the middle of my kids gym class was a really unpleasant shock.
AIBU to think that this was a terrible way to give results?
Has anyone experienced a better way of getting information from their surgery. I've been trying to think about how it could have been better handled. Maybe the GP could have spared the 30 seconds that the receptionist found to pull the rug out from under me so to speak.
I'm still reeling at the delivery AND the diagnosis.
I'm 43 BTW and my kids are 4&6. 😢

OP posts:
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Prequelle · 06/05/2019 13:49

I would report this to NHS England.

Even I, as a registered nurse, get the doctors to discuss new diagnosis and facilitate any questions the patient wants answering. I'm not surprised you're pissed off and upset.

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SunshineCake · 06/05/2019 13:50

That's outrageous. I recently had some negative results for something less serious and all the receptionist would say was I needed to speak to the doctor. I opted to have the receptionist ring me back with results as doctor is foreign and I struggle to understand her on the phone. I had to specifically ask and give permission to do it the way though.

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teyem · 06/05/2019 13:50

I think it might be helpful to find out in advance of the doctor's appt so you can ask questions you want answering and not having to think on your feet with the news of a diagnosis.

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NoBaggyPants · 06/05/2019 13:53

They're facilitating any questions by inviting the OP in for an appointment.

Maybe do some reading before your appt OP. I've had arthritis since my early thirties. It's not that unusual.

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mylittlefidget · 07/05/2019 15:38

It's not unusual to see some arthritis on an x-ray of someone over 40 and this may or may not account for your symptoms. I suspect the comment under the x-ray report may have said "shows degree of osteoarthritis- for appointment please to discuss". Whether or not this should have been put in the comment box is another matter, but you will find an equal number of people who complain about not having their x-ray results disclosed when they ring up and then complain about having to wait for the appointment to find out.

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cranstonmanor · 07/05/2019 21:54

It's not that bad a diagnosis. Don't worry too much.

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cathyandclare · 17/05/2019 11:07

I had signs of osteoarthritis, on X ray, in my knee at 23. Thirty years later and I don't have any problems really. It may well be tendonitis or bursitis causing the acute pain. Hopefully the appointment will be useful and not scary.

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BrokenWing · 19/05/2019 16:22

I would much rather have time to get over the shock at home and have time to research before going to the dr's armed with questions and having an idea of what treatments/medication etc are available.

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