Help protect children from gaming harms.

Take our survey

Please or to access all these features

Elderly parents

You have a car so you can access the community

34 replies

JenniferBooth · 16/08/2026 18:29

"you have a car so you can access the community"

This is what a disabled pensioner friend of mine was told when he was visited by Adult Social Care He was asking about the possibility of storage for a mobility scooter and to have his shower turned into a walk in one. "we havent got the money" he was told
He did point out that Dunelm Tesco etc might take a dim view of him driving his car through their windows and down the aisles.
Essex County Council now run by Reform "we need to look after our own"

OP posts:
neilyoungismyhero · 16/08/2026 20:03

JenniferBooth · 16/08/2026 19:16

he asked his HA about a storage and charging point for a scooter instead of buying one first. Which is what i seem to remember posters on this site saying SH tenants should do before purchasing one. Obvs he wasnt going to buy one first and risk being told no. It was the HA who sent him to Adult Social Care

You only need to charge the battery surely? You can do that indoors. We've also bought an aluminium shed to store my husband's scooter..my friend leaves hers in the garden with a cover over it.

hatgirl · 16/08/2026 20:15

Fiftyandme · 16/08/2026 19:53

Ok, so the Local Authorty havd legal duty to identify those with social care needs and carry out a full care and support needs assessment. I know this because I work in adult social care for s local authority.

you go right back to ASC and you let them know that under the care act 2014 they have a legal obligation to carry out an assessment on any adult who ‘appears’ to have care and support needs. ‘Appears’ is a low bar and thus they should carry one out.

They have a duty under the Care Act 2014 to complete a Care Act Assessment for anyone who appears to have care and support needs.

They don't have a duty to provide mobility scooter sheds at all, and would only have a duty to 'provide' a level access shower if that was assessed as an eligible need, although it's means tested so if he can afford to do the adaptation himself there would be no obligation on them to fund it and if he is eligible for a DFG there can be long waits if the funds have already been allocated for that financial year.

It sounds like ASC have already been out to do their assessment and told him he doesn't meet the criteria for support.

TriciaMcMillan · 16/08/2026 20:21

@hatgirl I would usually agree, but I'm not sure we can be entirely confident who has or hasn't said what when reported third hand via the rather confused OP. We're definitely outraged about it though.

Edited because punctuation is good and duplication isn't.

JenniferBooth · 16/08/2026 20:46

TriciaMcMillan · 16/08/2026 20:21

@hatgirl I would usually agree, but I'm not sure we can be entirely confident who has or hasn't said what when reported third hand via the rather confused OP. We're definitely outraged about it though.

Edited because punctuation is good and duplication isn't.

Edited

He gets confused because of his stroke

My concentration would be better if i wasnt in an overheating flat

OP posts:
YYURYYUCICYYUR4ME · 16/08/2026 21:15

Put a call into the HA. Request a visit from his Neighbourhood Officer, so that you can get answers directly and they know first hand his medical issues. Many HAs do not like mobility scooters / charging, as issues with fires etc., but his medical issues may influence what can and can't be done. Never think those you speak to have all the info or record requests accurately, request a meeting and sit in on it.

Fiftyandme · 16/08/2026 21:34

hatgirl · 16/08/2026 20:15

They have a duty under the Care Act 2014 to complete a Care Act Assessment for anyone who appears to have care and support needs.

They don't have a duty to provide mobility scooter sheds at all, and would only have a duty to 'provide' a level access shower if that was assessed as an eligible need, although it's means tested so if he can afford to do the adaptation himself there would be no obligation on them to fund it and if he is eligible for a DFG there can be long waits if the funds have already been allocated for that financial year.

It sounds like ASC have already been out to do their assessment and told him he doesn't meet the criteria for support.

where did I say they gave a duty to provide whatever anyone asks for?

OP did your father get a copy of his Care and Support asssessment under the Care Act 2014? If he didn’t, I doubt he had one - most local authorities have mechanisms in place to ensure a copy is sent out because again, this is a legal requirement (again I know this because I work in Ind and carry out care and support assessments).

JenniferBooth · 16/08/2026 22:09

Fiftyandme · 16/08/2026 21:34

where did I say they gave a duty to provide whatever anyone asks for?

OP did your father get a copy of his Care and Support asssessment under the Care Act 2014? If he didn’t, I doubt he had one - most local authorities have mechanisms in place to ensure a copy is sent out because again, this is a legal requirement (again I know this because I work in Ind and carry out care and support assessments).

Edited

Thankyou for your help Flowers thats very helpful

Just to reiterate hes a friend I lost my dad to prostate cancer nearly two years ago

OP posts:
hatgirl · 16/08/2026 23:34

Fiftyandme · 16/08/2026 21:34

where did I say they gave a duty to provide whatever anyone asks for?

OP did your father get a copy of his Care and Support asssessment under the Care Act 2014? If he didn’t, I doubt he had one - most local authorities have mechanisms in place to ensure a copy is sent out because again, this is a legal requirement (again I know this because I work in Ind and carry out care and support assessments).

Edited

Yes so do I (It's officially a Care Act Assessment btw).

Under The Care Act the local authority must give a written record of a needs assessment but there is no duty to provide a copy of the assessment in full. A letter or email advising that the assessment has been completed, details of the needs identified and the eligibility outcome could be sufficient.

I don't have an issue if any of my social work team want to send out a copy of their full assessment (and we generally send people a copy if they request it unless there is a good reason not to) but we don't routinely send them out in our authority nor is there a legal requirement to do so.

The local authority also doesn't have to complete a Care Act Assessment if their initial screening processes identify that the person doesn't appear to have care and support needs. If an initial screening visit has taken place and OP's friend has identified during that visit that all they want is a scooter shed (nothing to do with the LA) and would prefer a walk in shower until he gets his knees replaced then the (most likely OT rather than SW) assessor will prescribe low level equipment and minor adaptations to assist with showering and then close the referral without doing a full (intrusive) Care Act Assessment

Usually people are pretty happy with that outcome.

Carnival26Queen · 18/08/2026 13:18

Suggest
He applies to his local council to ask for social services grant for elderly for

Grab rails
Ramps
Accessible shower
Other aids

New posts on this thread. Refresh page
Swipe left for the next trending thread