I have had many previous threads. I care/am PoA for a slightly distant elderly relation. It’s a lot of work. I live 400 miles away from them. I travel to their home city every 4-6 weeks to sort stuff out.
I used to call them the oldie as there isn’t a suitable mumsnet acronym but have had a pasting on here for “appalling”, “insulting” and “demeaning” language. Henceforth they will the TEPICF (the elderly person I care for).
TEPICF has just been discharged from hospital. This was not perfect but better than previous discharges however they have a new care provider and no one thought to put the care coordinator and me in touch. Or in fact pass reciprocal contact details to each party.
So Day 1 post discharge TEPICF has no lunch as they have wildly over optimistically told the new carer they will make their own lunch. TEPICF is banned from the cooker after previous mishaps, can’t get their head around the new fangled (15yo) microwave so trying to resolve this takes multiple phone calls and me giving step by step instructions about decanting soup into a bowl and microwaving it. Or simply opening one of the prepackaged long life pasta salads we stocked in house for this purpose… Despite two such phone calls by 5pm they still haven’t eaten.
i then try to work out who new care company are. TEPICF tells me there is a folder. They look at (they aren’t daft, and reading comprehension isn’t usually an issue) but they fail to find the care company name, or contact details. Then they tell me “someone” came to visit them yesterday (discharge day) about their care.
TEPICF doesn’t know
- who it was
- who they worked for
- what their job role is - it swung from social worker, carer, care manager during conversation
- how I could contact them
and no, TEPICF hadn’t mentioned that I existed and needed to be kept in the loop.
Obviously the laminated sign about TEPICF’s support needs with my contact details hadn’t worked either.
I then made multiple calls to the hospital to try to find out which care company it was. Finally got the name, but no phone number. I then had to call the care company. Again. Multiple calls/emails. Good conversation with care coordinator, realise this is a re-ablement package not permanent so there will be yet another change in carers (why did no one at hospital think to tell me this?!?) , care coordinator realises after my retelling of lunch and their visit that perhaps TEPICF isn’t as sharp as they make out. I make point that if anyone had put us in touch I would have told them all of this. All good.
Then on post discharge day 3 new carer rings me. There is water coming through the hall ceiling. They provide photos. TEPICF is a hoarder. House is now mostly dehoarded but nothing except emergency repairs have been done on it for 50years so there are lots and lots of issues..,,,
I’m at work. I’m Busy (am anaesthetist). I ask my siblings who both work from home on a more flexible schedule if they can help and provide tradesmen details. Neither respond.
At 11:30 I get a break and practically beg a plumber to go out.
He does. Leak fixed by 2pm. And he phones me to tell me and sends photos. Yay!!!!
21:30 I send a text to wider family congratulating myself on being a repair ninja.
22:00 TEPICF phones me. The hall ceiling has fallen down……
seriously. Do I never get a break!!!!!