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Should I bother to complain about this privatised homework scheme?

66 replies

Caligula · 27/03/2005 16:28

My DS's school recently sent home a leaflet about some kind of private homework scheme, which consists of some marketing and education guy coming round and assessing your child, then drawing up a homework plan for them until they are 11 (because we have the 11+ in Kent), with the threat that if you don't buy it (at £64 per term or something ridiculous like that) a) your child will be less likely to pass the 11+, because only 25% of kids do, and you don't want your kid to be in the other 75%, do you and b) you are obviously an uncaring, feckless kind of parent who is too busy spending money on piano lessons, swimming lessons and all those other unnecessary extra-curricular things that won't help your child to pass the 11+ and therefore receive a semblance of an education in Kent (salesman actually said to my friend that they didn't bother to go and assess children in houses on such a such a council estate because none of the parents there cared enough about their kids to commit to the programme).

Pontius-Pilate like, the letter from the school said that they didn't endorse the scheme, but thought some parents might be interested. I was quite annoyed actually. I don't think the school should be acting as the Direct Marketing department of this private company which is using scare tactics to sell its academic product. (It's taken school time and resources to send letters and leaflets to every parent.) And I'm sure its academic product is perfectly good, but shouldn't the school be teaching my child to pass the 11+, if that is the function of education in my area (which it appears to be - I may not like it, but if that's what they think their job is, shouldn't they be doing it, rather than sending me info about a private company who does it?)

I'm sort of outraged by it, but I'm so used to being outraged by life in general, that I no longer know what's worth making a fuss about!

OP posts:
Tinker · 13/03/2006 17:07

We had one of these last year and "pressure" was put on me to return it. My eldest was very anxious that I refused to do so.

girliesmum · 14/03/2006 18:25

wow this thread has been a real eye opener, we live in an area without selective schools and I am sooo glad. 11 seems so young!!!

VickyA · 26/01/2009 17:21

I see this company are still at it - we had a 2 day reply letter back today, written on school headed notepaper and signed by the Head. Does anyone know if the school is paid for this? Our area, while not poverty stricken, would be largely unwilling to shell out £9-£12 a week for this sort of thing, and to send stuff out without any indication of price seems rather disingenuous..

Smithagain · 26/01/2009 21:00

We've had these (Student Support Centre). And we are not in an 11+ area.

I returned the form with "I am not giving you this information" written across it. But if it comes out again, I'm going to complain loudly.

Qally · 06/02/2009 02:11

My FIL was thinking of working for them - he came over to see us, all enthused. After asking a few questions I discovered that, at secondary level, they apparently lock parents into a credit agreement for 5 years - and pay sales staff commission only. He earnestly told me it wasn't a hard sell and almost sold itself - but a comm. only product is always intended to be hard sell, or why not pay a flipping salary? And as they told him he could make £40k pa working evenings and weekends, they clearly DO expect a hard sell. They also made clear that they're the only company the schools in question allow to contact their students - he was admiring of the company's credentials as a result. The notion they PAID schools for this exclusive access shocked him. So they don't even make that plain to their own sales team.

Litchick · 06/02/2009 08:00

This is utterly outrageous.
My friend got one and was so upset because she can't afford the stuff. She's on benefits and couldn't remotely push to it.
I've drafted a letter to the school and governors asking for them to buy it for her, pointing out that no child is allowed not to receive a school meal or miss a trip so this must be the same.
I've quoted the 'every child matters' policy of the government and copied the letter to her MP.
Let's see what they've got to say to that.

christywhisty · 06/02/2009 08:09

The schools get paid for every reply they receive. I wrote back and said I didn't approve of the school promoting an expensive hard sell product like this.
HM said she would see me about it, but we never got round to it.

Yurtgirl · 09/02/2009 22:34

We got this letter today

I am writing my letter of complaint right now!

Jumente · 17/06/2009 19:52

Bumping for anyone else who hasn't seen this. my instincts were correct as well. Off to write strongly worded email to the head.

trickerg · 17/06/2009 21:20

The whole thing stinks......the 11+ system, tutoring, economic advantage, private companies being allowed to stick their greedy oars in..... inequality..... arrogance of the schools.....

(And I still feel like that after 6 years of mediocre Grammar School education endured by my son (and no, he wasn't tutored!!!))

Jumente · 17/06/2009 21:30

I aminly got angsty about being required to return the personal info TOMORROW whether we were interested or not...it seemed the only possible reason was to make sure the school got their bucks for sending out this sh*te.

Turns out I was right...and what about the data protection act, is this kind of thing allowed?

Hawkeyelisa · 12/01/2010 17:27

Hi everyone,
sorry to bump such an old thread, but this letter is doing the rounds again.
I am off to write my compaint to our headmistress now...grrrr.

Lisa.

PoppetUK · 16/03/2011 11:09

Another bump. Doing it's rounds here. I should have searched before I posted! HT asked us to reply within 2 days and we also got a reminder letter. Not impressed.

gingeroots · 16/03/2011 19:50

Oh yes ,this wretched company are everywhere ,not just grammar school areas .
What are the schools doing ?
This thread is also about them - poor ladyrosie got caught by them .
So was I nearly a few years ago .

www.mumsnet.com/Talk/education/615664-the-student-support-centre?pg=2

brass · 17/03/2011 10:39

we had a problem at our school with marketing leaflets - kept finding reams of them in the children's book bags.

It was discussed in a PTA meeting and as everyone felt the same - that it was inappropriate and that there were other ways for the school to raise funds that they would decline this method in future. The headmistress agreed and we haven't had them since. Maybe this is something you could do?

Really not ok for them to be speaking about the council estate parents like that. You should complain to your head about that and make them aware of this tactic they are using to sell.

RadioResearcher · 23/03/2011 16:03

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