How to deal with bizarre situation with teacher, affecting daughter’s grades?

[gw186]

Summary:
Teacher of my daughter gave her a C on her final exam (all multiple choice, done on Canvas). My daughter asked only to see her Canvas report, the teacher refused, saying the exam questions and answers are confidential. Sch admin says they “checked”, but they can’t show us the report. What to do now?

Background: my daughter loves science and takes it seriously, and we were surprised when she told us she got a C (after studying for weeks) on her final exam. As the exam was all multiple choice and administered/ graded automatically by Canvas, it should have been straightforward to see the Canvas report.

But when my daughter approached her teacher about her score, the teacher refused to show her the Canvas report, saying that the exam questions and answers are confidential.

My daughter then asked if she could see her Canvas numerical score (not even the whole paper). The teacher also refused.

So after some back and forth, we approached the school admin.

The school admin said they “checked” with the teacher and everything is correct, but they also can’t show us the Canvas report, or even the Canvas numerical score.

What do you reckon is our best course of action right now? Not to put too dark of a picture on this, but my daughter tells me she thinks several of her and her classmates had their scores pushed down, and maybe the school is trying to cover things up, because if they change the score back for her, they probably have to do the same for others as well when the word gets out, and then it’s going to be a messy PR situation.

@gw186 Would you like me to tell you what is most affecting your daughters grades?

This is the most frustrating thread I've ever seen! OP hasn't answered any questions, just keeps repeating the same baffling information.

I thought Luxembourg

With it being a Canvas exam is it possible that they'll be giving the same test again to gain a better score? In that case the teacher can surpress some information and feedback. Otherwise your daughter should have a log in I think where she can view her test/ quiz history and view her results unless again the teacher has disabled this option.
Take the matter all the way to the governing body or equivalent

I don't think saying you are from Luxembourg is identifying enough.

The reason you are talking in riddles is because you know your child got that grade and you’re hoping someone will give a suggestion that means you can blame it on someone and they’ll automatically bump up her grade up.

If you were genuinely concerned that she’s been given the wrong grade you would be answering some of the many questions PPs have asked to try and give you some proper advice.

It seems you are disappointed in your daughter and I feel very sorry for her.

Could someone let me know what are the demographics that would be involved? Is this boys/ girls or white/ black or something else?

Something else.

If you do approach the school, please don't explain things the way you have here. It is incomprehensible. I'm out.

🤣🤣🤣

It's a touchy topic to begin with, I know, with all the triggering issues especially with regards to teachers' human fallibility and demographics etc

I can't be doing with this turn of phrase. Your writing style is very strange and irritating, OP. It smacks of trying to impress: which you're not, by the way.

What age is your dd?

Your school should know what Assessment for Learning is. It has been around for a good 20+ years. The idea is that we don't just assess kids work to grade them on their knowledge and understanding to date (assessment of learning). We teach them to understand the assessment criteria and where they did well and could do better so that they are able to do better next time. This creates more autonomous learners.

When you talk to the school you can explain that you want to see how she did not so you can spy on the teacher (though it sounds like you might have some suspicions on that front too) but to help your daughter to do better next time.

There's no point in asking the OP questions, she obviously isn't going to answer with any relevant information.

Such an odd post. I'm guessing the OP isn't from the Uk. Therefore very strange to be asking for advice here. I'm sure there are plenty of anonymous forums closer to home that would give you a better I sight or more helpful advice.
Everyone just grasping at straws, scratching their head and very perplexed that the OP keeps repeating the same mantra.

Some really pissy responses here. It's not 'baffling' really, is it? Student got a C. Student is surprised. Student asks for numerical score to tell her how many responses were correct/incorrect. Student is told her score is 'confidential' even from her. Student, backed by parents, is asking... WTF? Doesn't matter how old you are or what country you're in - what is the point of the test? A student should have access to that basic information at the very least (even if there are valid logistical reasons meaning they don't want to release a marking paper for this specific test just yet). Just give her the numerical score she obtained and the grade boundaries for the test, and if you can't/wont'... why not?

It's her data, you could do a formal request for all data the school holds and they'd have to provide it. It's bonkers they don't want her to understand where she went wrong so she can improve.

@MadeForThis, good luck with that question. There could be as few as 2,000,000 American girls in a given year group, so you are obviously asking the OP to out their DD. (I have chosen America because I think the syntax is American)

I now think the OP is taking the mickey to the extent that I have reported the thread. If it is genuine, I hope OP will provide some useful information sharpish, because I don’t like the suppression of the numerical marks one bit.

The DD and her cohort deserve better, whether they are poor black children experiencing racism, rich white girls experiencing sexism/class backlash, or anything else.

Just give her the numerical score she obtained and the grade boundaries for the test, and if you can't/wont'... why not?

OP has said they are confidential. This is very common for exams and you need to request it directly from the exam board.

The result has been confirmed by two separate people.

Posters have suggested lots of advice of things she might be able to do but with any extra information it’s difficult to give any personalised advice.

Knowing what country OP is in would be handy as each country has their own rules regarding exams.

Op, I am a teacher in the UK which is relevant because I have no idea how the exam system in your country works. I can guess it's not the UK because we use numerical grading from 1-9 and not letters.

In the UK I could be more generous or tighter with my marking, we do it by hand rather than multiple choice using computers but when my students dp their public exams at the end of course which are externally marked and moderated I would look like a useless teacher if my grades didn't tally with student performance and we have quite a lot of scrutiny of our results within our schools and teachers are held accountable . This may be why you aren't getting the symatheric ear you were hoping for.

This may be different in your country and of course it is feasable that uou have a rougue nasty teacher who is discrimiating agains your daughter. My advice if you believe this strongly is to follow the school protocol for complaints. In a UK school that would be contacting pastoral tutor, then head of year or subject leader, then the head and then the governors. If you still get no joy and are conviced the teacher is discrimiating then you could always change schools.

You also keep mentioning admins, I'm not sure they have the same role in the Uk where they are the office staff who deal with finance etc. Here exams and assessment are overseen by a senior teacher and this would be who you'd need to speak to. Is there an equivalent where you are?

As others have pointed out, there are times when we don't release details of the marking to students. And I don't usually allow marked exam papers to go home as I have had many the expert parent, who has had no examiner training, doesn't have a degree in my subject or a copy of the mark scheme try to tell me I am incorrect in my marking. We have systems in school to check the accuracy of our marking, we moderate as a department, remarkimg each others work and having robust discussions where we disagree. We also have extensive training from the exam boards. Does this happen in your country? Could it be that as a reault of this process the teacher has had to change her marking as she was being too generous at the top end? I am often found to be too stingy at the top end but usually only by one or two marks.

Wow Op you are ANNNOOOOYYYYIIIIINGGGG

Some idyllic Swiss mountain village?*

*any resemblance to real Swiss mountain villages being entirely coincidental.

The DD and her cohort deserve better, whether they are poor black children experiencing racism, rich white girls experiencing sexism/class backlash, or anything else.

If OP is real I don’t think there is any discrimination going on and I don’t think she believes there is either, else she would be putting more information.

I think OP is one of these very pushy parents and won’t accept her DD has got a lower grade than what she was hoping for.

Actually the daughter was told her numerical score. It is within the C boundary. The whole class were told their numerical score.

What they don’t have is access to the score on the canvas system. There may be a reason for this.

I work at a uni with Canvas (and hate it) but it's not possible to override the scores for a canvas quiz. Separate assignments marked by an academic are subjective but not a multiple choice quiz.