There's a girl in DD's year at school who is visibly very poor. She often attends school in pyjamas. When she does come in uniform, it doesn't fit her well. Her shoes are worn out. She smells. I used to walk the same way as her mum on the school run and have a chat and they were struggling then. More recently, her mum's disabilities have left her housebound and the family is struggling to get housed appropriately.
Charlie Bucket: it always struck me that Charlie was starving and under-dressed but nobody ever did anything to help. I don't want to be those people.
I've been a friendly face and a listening ear for the parents but only for a couple of minutes a few days a week. I don't know them well enough to ask how I can help. I can't ask them in for a cup of tea and a play date because of covid. I've bought a complete set of uniform and given it to the family worker at the school for whoever needs it but this little girl is still attending in pyjamas. She and DD are in different classes and have never been particular friends.
What else can I do to help? I'm not looking for brownie points and I would hate for them to feel embarrassed or like I'm being condescending. It doesn't help that I didn't grow up here and have an accent that local people consider 'posh'. I'm really not!