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Original poster

Ebay dispute - PLEASE look at this listing for me!!

31 replies

SpawnChorus · 15/09/2007 16:57

I bought this tumble dryer on ebay. When DH went to collect it, it transpired that it actually has a separate condensing kit (like this) rather than a condenser dryer as we expected. It is also not in 'great condition' and as he is (by his own admission) the second owner of the machine, I don't see how he can assert that it's 'hardly been used'.

DH left it with the seller (no point in taking it cos we can't have vented dryer), and he said we could have our money back if he managed to sell it.

I have emailed him to say that we think it has been misadvertised and he replied with the following:

"If you look at the advert it says its been used.It says it has a condensing unit and dosen't dosen't state that its integrated inside.On my advert it says any questions feel free to email me as people have done but not you."

Do you think it's unreasonable to have to read between the lines of his advert to figure out that the condensing unit (i.e. kit) is not integrated? Was the onus on me to question it? I had never even heard of a separate condensing kit until today!

Sorry this is long. Any advice would be appreciated.

OP posts:
winestein · 15/09/2007 17:01

It tends to be buyer beware unfortunately.
You almost have to read betweent he lines on adverts.

If you paid by Paypal you could start a dispute though?

MerlinsBeard · 15/09/2007 17:02

it says dryer with condenser unit..which to me means its a dryer AND condenser.
the condition at the top says used and may have only been used a few times by him so not ness misrepresentation.

Spidermama · 15/09/2007 17:02

He didn't make it clear. You have every reason to question this.

NurseyJo · 15/09/2007 17:03

This reply has been deleted

Message withdrawn

MerlinsBeard · 15/09/2007 17:04

i think its quite clear actually spidermama. dryer with consesing unit..how much clearer does it need to be?

WriggleJiggle · 15/09/2007 17:05

His advert definately says 'great condition'. If its not in great condition then that should be enough reason to refuse it.

I'm not sure you could refuse it just on the fact that the condensing unit is not integrated though.

Did you pay by paypal? If so, open a dispute with them about the condition bit.

MrsNorris · 15/09/2007 17:05

I would have done more research TBH - A condenser dryer is different to a tumble dryer. However - I do think the 'condenser kit' should have been included in the deal (or was it?)
Think it is a case of 'buyer beware' - sorry. As to the condition - it looks ok in the pictures, was it much worse in RL?
Last laugh is yours though as he says he's going to a house with a washer/dryer - well they're cr@p!! (ok it's a cheap shot, but it might make you feel better)

Wisteria · 15/09/2007 17:06

It doesn't look particularly misrepresented to me and he does have 100%fb which would suggest he's pretty kosher.
I think it is unfortunate that he didn't make it more specific and a PITA for you, very disappointing.
Hopefully he has offered it to Kent14 who will have it for their last bid of £75.

Hope it all sorts itself out anyway, Ebay is fab most of the time, but crap when it goes wrong

MerlinsBeard · 15/09/2007 17:07

what do you mean by not in great condition?
its never going to look new if it has been used, there will be fluff on there that nothing short of napalm will shift (or is that just in my dryer?!)

Original poster
SpawnChorus · 15/09/2007 17:10

Thanks for the replies - v helpful. I am definitely going to dispute it, if only for the fact that it's not in great condition.

MoM - If you bought a 'coat with zip' you would surely expect the zip to be integrated into the coat! And it's verrrry dodgy to describe something as 'hardly used' just because you personally haven't used it much.

OP posts:
tissy · 15/09/2007 17:12

I would interpret "with condensing unit" as something other than "condenser dryer"

also the description is VERY scanty, and the photos not clear...

he doesn't state the model number

I think he has been deliberately vague, and you have fallen for it, sorry.

I think the only thing you could complain about is the condition, if you can prove to Ebay that it wasn't "great" as stated.

Original poster
SpawnChorus · 15/09/2007 17:15

lol MrsNorris

It was definitely shabby looking (even by DH's low standards!)

OP posts:
Original poster
SpawnChorus · 15/09/2007 17:18

And what's more the thing he has is a condensing kit, not a unit. The things in condensing tumble dryers are called units. If he had said kit, I would have understood that it was not integrated.

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SleeplessInTheStaceym11House · 15/09/2007 17:19

i would say dispute it if itsn ot great condition but you cant really complain about the condenser bit, as it would have said 'condenser dryer' rather than 'dryer with condenser unit'

MerlinsBeard · 15/09/2007 17:20

thing is, you wouldn't advertise a coat as with zip. there is nearly always a zip ona coat(unles it just has buttons in which case you would put buttin fastening). with a dryer they either have a consensing unit or they don't and i would expect that to be stated when i looked at the listing.

themoon66 · 15/09/2007 17:22

It's identical to mine to look at, and mine is a condensing dryer (it doesn't have separate bits).

Original poster
SpawnChorus · 15/09/2007 17:23

Well I have seen coats advertised as having a zip! an example

OP posts:
SleeplessInTheStaceym11House · 15/09/2007 17:24

i do describe coats etc as with zip/with buttons.

Original poster
SpawnChorus · 15/09/2007 17:25

themoon66 - I know they exist, but this one was definitely vented with a separately bought condensing kit.

OP posts:
WanderingTrolley · 15/09/2007 17:25

Looking at the photos, it looks to me as if the condensing unit has been removed. In the photo with the door open, you can see a rectangular hole, where the condensing unit should be. This dryer is very like my condenser dryer.

Might it have been a condenser dryer that was adapted to a vented dryer, and the condensing unit was ditched?

Look at the door-open photo again. The long piece of plastic at the bottom of the dryer (like a kick board/skirting board) should pull off to reveal the water collector. (My apologies at this point for my uselessness at description!)

You could send your dh back to have a look again, or check the model number on the hotpoint website to see what sort of dryer it is. If it's a condenser, it should have been sold as an adapted vented dryer, surely?

I think your seller is taking the mick, tbh.

Original poster
SpawnChorus · 15/09/2007 17:29

IMO the seller was being deliberately ambiguous. A condensing tumble dryer can be described as a tumble dryer with condensing unit. IMO he should have advertised it as a "(vented) tumble dryer with a separate condensing kit.

Obviously I am a dumbass for being too unquestioning(and for not knowing about separate condesning kits), but I still feel that he was deliberately fudging the description.

OP posts:
Original poster
SpawnChorus · 15/09/2007 17:33

Yes yes yes Wanderingtrolley!! That's exactly what I thought!

OP posts:
Original poster
SpawnChorus · 18/09/2007 17:46

paulnaish - thank you for pointing me in the direction of my own thread in the course of our Paypal dispute. pmsl

OP posts:
NadineBaggott · 18/09/2007 17:54

looking at Hotpoint's site they only do two Ultima dryers and they're both condensers - the one advertised is very similar to my own (mine is an Aquarius).

I think it's very misleading.
Having said that I think I may have thought twice about bidding because its not even clean, if I was selling it I'd want to present it to its best advantage.

I'd set up a dispute if I were you. get on to ebay.

Original poster
SpawnChorus · 18/09/2007 17:55

Thank you NB (I hope he's reading this lol!)

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