eBay return - sending back a different item!

[Za1ny]

I recently sold a pair of new boots for £100 on eBay (highly sought after) and the buyer was new with 0 feedback. I had my reservations but as they had paid, I sent the item signed for but to cover my back, took photos of the boots before I sent them off. The photos are dated and shows no marks / shows the boots has tags on etc

The buyer has requested a return on the basis that they are damaged & the wrong size! I have pics to prove otherwise and she is obviously going to send me back her damaged pair and keep my new pair

What do I do?

Actually, It's harder getting money back directly through PayPal so if she tries that I'm not too bothered as I've got all the pics of the boots before I sent them off. :)

Great stuff

I haven't RTFT but the same has happened to me. I sold a working item and the guy wouldn't pay, then finally did. He said it was broken on the deadline, then got eBay involved. EBay immediately refunded the twat and he still hasn't posted the item back. He put seller pays on the return too. It's all lies.

She won't don't worry

I would stay in contact with PayPal and eBay they are more reasonable by phone.

Let us know what happens