she sent the intention to issue summons as PDF file attached to an email.
This is all very complicated but I'll try and explain.
I received this email (and a lot of others) from (lets call him) John Smith. John Smith has his own email address. He signed the letter/email "John Smith on behalf of Ms Fruitloop. John Smith put his address on the top of the letter.
14 days later (though there were many emails during that 14 days) John Smith confirmed he had submitted the claim to the court.
John Smith claims in his emails to me that he is a friend of Ms Fruitloop.
Now, here's the thing. John Smith isn't a real person. Ms Fruitloop has made him up.
Ms Fruitloop is very secretive. She only gives her name as Ms Fruitloop; never Ms Edith Fruitloop. She uses a P O Box instead of her address.
Ms Fruitloop actually lives at the address that John Smith put on top of his letter.
This is the bit I need to find an answer to. If/when I receive the court papers, obviously Ms Fruitloop will have had to put her real name on them. I'm curious about the importance of the details given on the "letter of intention". I will probably phone the court and ask when I get the papers.
I have already phoned the court over this (I won't go into details because it's too confusing already) and the woman I spoke to was really helpful and lovely. The best thing was though she laughed. She really laughed and then apologised for laughing 
This made me feel so much better. Honestly, this is the craziest thing I have ever encountered.
I'll keep you informed of updates. If I relate the entire saga though i warn you it will have to be in short bursts - it's so darn confusing to explain.