A buyer wants me to post to an address not registered to his account?

[Sparklyblue]

Is this ok to do, I thought it had to be the address that is registered to the account?
Please help.

I have done this before, and have requested people send things to me at a different address. Eg to my work/mums house etc when I'm not going to be in to accept the parcel.
As long as you send the parcel recorded or special delivery so you have proof it was delivered and as long as you have the alternative postal address request in writing from the buyer, I can't see a problem. But you could always contact eBay to ask what their policy is.

no you must only send to the address given by paypal. If the buyer wants it sending to different address refund them, ask them to add the alternative address to paypal, then they choose that at checkout when they repay you

I would advise sending with signature too. If you post to alternative address without following correct channels you lose all seller protection.

Thanks for the replies.
I've just realised that the name doesn't even match the account either.
Is this dodgy?

Yes, it sounds very dodgy.

No, it doesn't mean it's dodgy!

I have parcels sent to where I want them to go, that's not always where I live (to work, friends, family) - it's convenient for me or it saves postage!

no different name doesn't mean dodgy - just refund them and ask them to add as a gift address then pay you again selecting that address - you are fully protected then. Send with signature and enter tracking info to transaction in eBay then no worries for you and you will be fully covered.

But Chipping, it's a different name too.

Ok, i'll ask him to add a gift address.
Just a bit worried as the item is £165.

£165
Sounds seriously dodgy to me

I almost lost £830 fraudulently just before christmas.
£200 gift certificate
£230 on a phone
£400 spend on fishing stuff!

Thankfully I discovered in time, the money never left my account and the bank beleved me - it was not fun!

I would post only to the address attached to the account if it were me.

ok you need to make sure it is adequately insured - recorded will only cover £46 so you will need special delivery/courier with full insurance. Is the address a work address instead I wonder. Is it an item which is often scammed, ie laptop, mobile phone? What is their feedback like - what have they bought and sold recently?

But if you really aren't happy refund them and cancel transaction. Maybe you should list as collection only for cash?

Even collection only for cash can cause problems (so I have heard) as the paper trail is reduced and the buyer can say they never received the item.

I was going to send it by special delivery, but I really am not comfortable with it at all.
Should I just insist on sending to the registered address?

He has just messaged me again. I have asked him the reason for wanting to post to a different address, but he just keeps giving me the other address.
He has put this on the end of the message.

No one has ever had a problem sending to requested address before but if you can't do it, then just send me the cancelation through eBay. That way you get your fees back and can re-list. Would be disapointed.

What do you think?

He has now said that the recipient lives at the other address. I have suggested that I send it to the address on file and that he can then send them on himself.
Is this reasonable? Just waiting for reply now.

I think people have given you good advice. Cancel the payment, ask him to add his other address and name to his paypal, then send it through that. Would that work?

tell him to add other address, no point in him paying postage twice, its not hard to do for him

it can be dodgy, where someone has managed to find out the "buyer's" password, and buys stuff on their account to be delivered elsewhere.

if he doesn't add the address properly you are leaving yourself wide open - you lose all seller protection

the reason for the different address is irrelevant - you either send it to the address provided by paypal or you refund and ask him to add the alternative address. If he is not happy with this refund him and do not go ahead with the transaction and cancel the sale.

Otherwise you risk losing your item and £165 - do not be bullied by your buyer.

He has now said that he will let me send to his address, but as he will have to send the item on, he would like a discount equal to the postage it will cost him.

He won't put the other address on his account.

I would insist on the origonal linked address or no item tbh. The fact that he might have to pay extra to send the item on, isnt your problem - its his.

As long as you get any fees back, I would just re-list.

My fraudster lived 200 miles away from me - Im really glad that I didnt pay for their fishing trip!!!

sod him

cancel, refund, relist and include "will only be sent to your registered address" in your ad.

I put in mine "if you have a feedback rating of less than 20, or any Negatives, please contact me first or your bid may be cancelled"

I'm selling tickets for a concert I can no longer attend, just looked at what he has been selling. Suprise, suprise, he sells tickets. I suspect he has already sold them to this other person. As he's insisting I put the new address on the invoice.
Glad you didn't get scamed ThreadWatcher.
Thank you all for your help. I am going to re-list the tickets and take any neg feedback on the chin.

Make sure you do a cancellation otherwise you will have 10% final value fees to pay

he is actually selling something he doesn't have in his possession then - not allowed it it?