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If you buy or sell items on eBay, you will find tips and advice on this forum.

Original poster

why can't I list make up as "used"?

44 replies

ameliagrey · 09/12/2011 18:58

Have there been some changes on ebay re. selling cosmetics?
I want to sell some Laura mercier eye shadow ( used once) and some OPi nail polishes- used a couple of times only- but it's only letting me list as new.

Didn't used to do this. Have tried in different browsers and still the same.

OP posts:
santastooearlymustdache · 09/12/2011 19:01

perhaps because it's not really good to buy 2nd hand eye shadow?

i'd think it was pretty unhygenic tbh, it's classed as 'personal' goods, surely?

Original poster
ameliagrey · 09/12/2011 19:04

well, taking out your judgemental reply-it used to accept used cosmetics.

If anyone knows please, without making it a moral issue please let me know.

OP posts:
santastooearlymustdache · 09/12/2011 19:28

i'm not being judgemental, there is a huge risk with using pre-owned eyeshadow

i don't call the risk of passing on conjunctivitus a moral issue, do you?

and no i'm not saying YOU would knowingly sell on infected stuff, but there are plenty of people out there who wouldn't give it a 2nd thought, this section often discusses people selling on dirty clothing for instance

maybe ebay have only just brought in the restriction, and not before time if so.

CotherMuckingFunticalChristmas · 09/12/2011 19:32

Ewwwww

QuinnFabray · 09/12/2011 19:33

I think it's silly considering you can sell used make up brushes with no problem. I sell make up that I've used once or twice, I get round it by saying that the item has been opened and tested once. NO problems with doing that.

MotherPanda · 09/12/2011 19:35

You are also not allowed to sell second hand nappies - people get around it by listing them as new - but saying in bold in the description that they are used.

notcitrus · 09/12/2011 19:47

Ebay are a law unto themselves when it comes to banning stuff - eg nappy wraps count as 'underwear' despite obviously going over a nappy, so you can't sell used ones. (got a warning for that...)
Use euphemisms like 'opened and tested' or for nappies, 'washed'. Even in the description don't use 'used' as a competing seller can report your items and get them pulled.

Original poster
ameliagrey · 09/12/2011 21:58

If anyone has any real advice on this please post.

I didn't ask for an opinion on whether it was hygenic- I did ask if the policy had changed.

This is because I have ebayed for years and lightly used cosmetics have always been on the site to buy or sell- I have sold cosmetics such as nail polish, and make up before that was top- end of range, had been used maybe once ( as in unwanted gift) and was snapped up by buyers.

(FWIW lots of things you can buy are harmful- cigarettes and alcohol- doesn't mean you can't buy them though, does it? Smile)

OP posts:
fergoose · 09/12/2011 22:05

it looks like it has never been allowed judging by this

community.ebay.co.uk/question/Selling-Ebay/Used-Make/2000050656

QuinnFabray · 09/12/2011 22:07

Um, I did offer you real advice.

I sell top end make up that has been used once or twice, and I list it as "opened and tested", as do many other sellers, since the eBay rules changed.

Original poster
ameliagrey · 09/12/2011 22:59

thanks Quinn I meant everyone else- I'll do as you suggest.

I've got an eye shadow palette which I bought without seeing in the flesh and tested the colours on my hand once- too dark for me.

OP posts:
Original poster
ameliagrey · 09/12/2011 23:02

fergoose those posts are from 2011- I've been selling for about 5 years and in the past it was allowed.

OP posts:
fergoose · 10/12/2011 08:19

well maybe you just got away with it as no-one reported you?

Feenie · 10/12/2011 08:21

Ewwww. Second hand eye make up - regardless of how many times it has been used - is definitely icky.

Original poster
ameliagrey · 10/12/2011 10:01

Fergoose- don't know how many times I have to say this- but it was allowed before- so not a case of "getting away with it" at all! Lots and lots of people sold used items.

The other point is- no one is making anyone buy used make up are they?

Sure, some of you might not want to- but you cannot deny that others don't feel the same, or else it wouldn't sell, would it? Buyers do have a choice, you know.

OP posts:
Original poster
ameliagrey · 10/12/2011 10:01

Oh- and if you think eye make up is bad, I've seen 2nd hand lipsticks there too years ago.

OP posts:
Feenie · 10/12/2011 10:11

Yeah, but some dim people don't know the risks. I've had girls in ladies' toilets in clubs/pubs asking to borrow eyeliner/mascara.

fergoose · 10/12/2011 10:12

Amelia - why don't you go and ask on the community boards then - I can only presume eBay have stopped allowing sellers to sell used makeup.

FabbyChic · 10/12/2011 10:17

You haven't been able to list used make up for at least three years.

Here's what eBay have to say about it in their help pages

pages.ebay.co.uk/help/policies/used-cosmetics.html

TheOriginalNutcracker · 10/12/2011 10:19

I had this problem. I wanted to sell some bobby brown concealer, and i had tested it on the back of my hand, so there was a slight mark on the top.

I listed it as used and ebay removed it. I relisted it as new, but explained in the description, why there was a mark etc and it sold fine.

Obviously, this hadn't actually been used though really. Tbh i'd not buy lipsticks or eye make-up that had been used.

WhoopsyLa · 10/12/2011 10:25

Opened and tested is not fair....not if it's used! As an occasional ebayer I would not know that that meant "Used" YACK! Gross.

fergoose · 10/12/2011 10:26

no i agree - I would think open and tested was totally different to used - sounds grim. I am glad eBay don't allow it any more.

LaurieFairyCake · 10/12/2011 10:32

What a load of rubbish. I bought By Terry rose foundation - £97 new so bought a half used pot on ebay for £22 - it was fine, lovely in fact.

WhoopsyLa · 10/12/2011 10:41

Yes but did it say it was half used? If so then fine...you didnt mind. But opened and tested is not the same as used and if I bought makeup that said opened and tested and then found it half empty I would want a refund.

Feenie · 10/12/2011 14:06

And eye make up is different altogether - cross infection, very nasty.

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